An exceptional opportunity has arisen to join one of North West’s leading housing associations. Prima Group is an ambitious, forward thinking and innovative place to work, We see our people being key to our success, and are Gold Award members of Investors in People . As a Property Standards Officer you will support Prima Group in meeting its statutory duties under Awaab’s Law. The role is responsible for coordinating, tracking and maintaining accurate records for all cases identified under Awaab’s Law including damp, mould and housing condition cases. To ensure the process is adhered to and any issues are addressed promptly and within legal timescales to protect our customers health and wellbeing. Location: Flexible hybrid working arrangements between home and Prima offices (Columbus Quay or Twickenham Drive) Salary: £34,952 Per annum Property Standards Officer Main Duties: Customers Liaise with customers in an understanding and professional manner Arrange inspections and repair works where required taking into account the needs of the customer and any vulnerabilities Ensure customers are kept informed until case completion and act as the main point of contact Support with other relevant customer contacts as and when required Case Work
Property Standards Officer employer: Prima Group Careers
Prima Group is a leading housing association in North West, renowned for its innovative approach and commitment to employee development, as evidenced by our Silver Award from Investors in People. As a Neighbourhood Housing Officer, you will enjoy flexible hybrid working arrangements, a supportive work culture that prioritises community engagement, and ample opportunities for personal and professional growth while making a meaningful impact in the lives of our tenants.
