Applications Support Analyst & Developer
Company: Prima Cheese Ltd
Salary: Company contribution pension, Life insurance scheme, Holiday club, Employee Benefits Platform, Employee Assistance Programme & 24/7 GP Access Increasing Annual Leave Entitlement based on Length of Service Hours: Full-time Location: Seaham, SR7 0PX Working pattern: On-site Job type: Permanent Posting date: 5 Nov 2026 Closing date: 27 Nov 2026
The role is to support, develop and continually improve the organisation’s business applications and associated systems. The role combines technical development with application support and analysis, ensuring that systems are reliable, secure, effective and aligned with business requirements.
Working closely with users, IT colleagues and third-party suppliers, the role is responsible for understanding business needs, troubleshooting application issues, identifying opportunities for improvement, and designing and implementing technical solutions. This includes developing and enhancing applications, integrations, reports and automated processes, while maintaining appropriate documentation, testing and support.
Ultimately, the role helps the organisation make better use of technology by turning business requirements into practical, reliable and scalable solutions that improve efficiency, reduce manual processes and support continuous improvement.
- Proven experience in 3rd Line IT, Application Support and/or Developer/Analyst Role.
- Strong understanding of application support processes.
- Experience supporting ERP systems, CRM platforms, or other complex business applications.
- Ability to troubleshoot application issues across interfaces, data flows, and integrations.
- Advanced understanding of MSSQL for querying and validating application data.
- Experience working with ticketing/ITSM systems for incident, problem, and change management.
- Strong analytical and problem-solving skills.
- Excellent communication skills, with the ability to engage technical and non-technical stakeholders.
- Experience supporting full Microsoft Stack including PowerApps/Automate development.
- Experience of Salesforce, Sage200
- Microsoft Access
- .Net / C# / VBA / Web
Proud member of the Disability Confident employer scheme
Summary
The role is to support, develop and continually improve the organisation’s business applications and associated systems. The role combines technical development with application support and analysis, ensuring that systems are reliable, secure, effective and aligned with business requirements.
Working closely with users, IT colleagues, and third-party suppliers, the role is responsible for understanding business needs, troubleshooting application issues, identifying opportunities for improvement, and designing and implementing technical solutions. This includes developing and enhancing applications, integrations, reports and automated processes, while maintaining appropriate documentation, testing and support.
Ultimately, the role helps the organisation make better use of technology by turning business requirements into practical, reliable and scalable solutions that improve efficiency, reduce manual processes and support continuous improvement.
Essential requirements
- Proven experience in 3rd Line IT, Application Support and/or Developer/Analyst Role.
- Strong understanding of application support processes.
- Experience supporting ERP systems, CRM platforms, or other complex business applications.
- Ability to troubleshoot application issues across interfaces, data flows, and integrations.
- Advanced understanding of MSSQL for querying and validating application data.
- Experience working with ticketing/ITSM systems for incident, problem, and change management.
- Strong analytical and problem-solving skills.
- Excellent communication skills, with the ability to engage technical and non-technical stakeholders.
- Experience supporting full Microsoft Stack including PowerApps/Automate development.
- Experience of Salesforce, Sage200
- Microsoft Access
- .Net / C# / VBA / Web
Proud member of the Disability Confident employer scheme
About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
#J-18808-Ljbffr
