Motor Claims Engineering Specialist
Motor Claims Engineering Specialist

Motor Claims Engineering Specialist

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Shape the future of motor insurance by overseeing engineering services and improving claims processes.
  • Company: Join a leading online motor insurance provider trusted by over 5 million drivers.
  • Benefits: Enjoy hybrid working, generous holiday, health benefits, and a pension plan.
  • Why this job: Make a real impact in a growing company while utilising your engineering expertise.
  • Qualifications: 7 years in motor insurance claims with strong technical and auditing skills.
  • Other info: Dynamic environment with opportunities for professional growth and development.

The predicted salary is between 36000 - 60000 £ per year.

Are you looking for a new challenge? Fancy helping us shape the future of motor insurance? Prima could be the place for you. Since 2015, we have been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price. Our story began in Italy, where we have quickly become the number one online motor insurance provider. In fact, we are trusted by over 5 million drivers. And now we are expanding to help millions more drivers in the UK and Spain. To help fuel that growth, we need a Motor Claims Engineering Specialist to join our Claims UK team.

In this role you will support the strong oversight of our Third-Party Administrator and related suppliers to ensure that engineering services provided to our customers are completed to the levels of quality, cost, and compliance standards we would expect. In addition, you will act as a key subject matter expert on technical engineering topics as we build out our proprietary Global Claims Platform.

What you’ll do:

  • Designing, implementing, and overseeing a framework of advanced engineering oversight: Establish a framework for providing portfolio-wide oversight of our Third-Party Administrators engineering activities. Analyse claims-level data on an in-depth basis to identify areas for improvement related specifically to engineering activities.
  • Providing ongoing technical scrutiny over our TPAs engineering activities: Continually assess the engineering performance of our TPA and its engineering partners and suppliers across a range of Quality, Cost, and Compliance KPIs.
  • Conduct regular case audits and provide secondary oversight checks across Repair works completed on behalf of our customers.
  • Acting as a technical point of escalation related to engineering topics: Act as a final point of escalation/referral for complex and/or high-value claims as relates to engineering-specific topics.
  • Acting as an Engineering subject-matter expert to the Platform team: Work alongside Product / Engineering to provide advice and expertise on Engineering-specific areas as we build out these features and functionalities in the Global Claims Platform.

What we’re looking for:

  • Proven experience (7 years) in a senior technical and/or claims auditing function within motor insurance claims, specifically dealing with engineering oversight.
  • Experience in providing advanced oversight of Repair Networks.
  • Experience dealing with high-value / complex Repairs / Total Loss settlements.
  • Must have experience of using Audatex and Glassmatix estimating systems.
  • Comfortable working in a growing / scale-up business environment.

Benefits:

  • Enjoy hybrid working, with a mix of home and office days.
  • 25 Days Holiday.
  • Pension plan: salary sacrifice pension scheme 5%. employer contribution, up to 5% employee contribution.
  • Health Protection Benefits: Private Medical Insurance (single cover); Permanent Health Insurance (Income Protection); Life Assurance (Death in Service); EAP, employee assistance programme 24/7.

Motor Claims Engineering Specialist employer: Prima Assicurazioni S.p.A.

At Prima, we pride ourselves on being an innovative leader in the motor insurance sector, offering a dynamic work environment that fosters growth and collaboration. As a Motor Claims Engineering Specialist, you'll benefit from our hybrid working model, generous holiday allowance, and comprehensive health protection benefits, all while contributing to a mission that impacts millions of drivers across the UK and Spain. Join us to be part of a forward-thinking team that values your expertise and encourages professional development in a rapidly expanding company.
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Contact Detail:

Prima Assicurazioni S.p.A. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Motor Claims Engineering Specialist

✨Tip Number 1

Network like a pro! Reach out to people in the motor insurance industry, especially those who work at Prima or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Prepare for the interview by brushing up on your technical knowledge. Since you'll be dealing with engineering oversight, make sure you can discuss relevant topics confidently. We want to see your expertise shine!

✨Tip Number 3

Show us your passion for data and tech! During interviews, share examples of how you've used data to improve processes or outcomes in previous roles. This will resonate well with our mission at Prima.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and shaping the future of motor insurance with us.

We think you need these skills to ace Motor Claims Engineering Specialist

Engineering Oversight
Claims Auditing
Data Analysis
Technical Scrutiny
Repair Network Management
High-Value Claims Handling
Audatex
Glassmatix
Quality Assurance
Cost Management
Compliance Standards
Problem-Solving Skills
Communication Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Motor Claims Engineering Specialist role. Highlight your experience in motor insurance claims and engineering oversight, and don’t forget to mention any specific tools like Audatex and Glassmatix that you’ve used.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Prima and how your background aligns with our mission to reshape motor insurance. Keep it engaging and personal!

Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just responsibilities. Use numbers and examples to demonstrate how you’ve improved processes or outcomes in previous roles—this will really catch our eye!

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, we love seeing candidates who take that extra step!

How to prepare for a job interview at Prima Assicurazioni S.p.A.

✨Know Your Engineering Stuff

Make sure you brush up on your technical knowledge related to motor insurance claims and engineering oversight. Be ready to discuss specific examples from your past experience, especially those involving high-value or complex repairs. This will show that you’re not just familiar with the concepts but can apply them in real-world scenarios.

✨Familiarise Yourself with Audatex and Glassmatix

Since these estimating systems are crucial for the role, it’s a good idea to get comfortable with them before your interview. If you have experience using these tools, be prepared to share how you’ve used them effectively in your previous roles. If not, do some research to understand their functionalities and how they relate to engineering oversight.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving skills and technical expertise. Think about situations where you had to make tough decisions regarding engineering activities or claims audits. Practising your responses will help you articulate your thought process clearly during the interview.

✨Show Enthusiasm for Innovation

Since Prima is all about rethinking motor insurance with data and tech, express your excitement about innovation in the industry. Share any ideas you might have on improving engineering oversight or enhancing customer experience. This will demonstrate that you’re not only a fit for the role but also aligned with the company’s vision.

Motor Claims Engineering Specialist
Prima Assicurazioni S.p.A.
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