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- Tasks: Support event delivery and ensure visitor safety at a vibrant arts centre.
- Company: Join Aberystwyth Arts Centre, a dynamic venue with a diverse programme.
- Benefits: Enjoy flexible working, generous leave, and professional development opportunities.
- Why this job: Be part of a lively team and make a difference in a public-facing role.
- Qualifications: Must have a valid UK driving licence and excellent communication skills.
- Other info: Opportunities for free Welsh language learning and career growth.
The predicted salary is between 20000 - 27000 £ per year.
Overview
Operations Assistant (5776) at Prifysgol Aberystwyth University – Aberystwyth Arts Centre. Permanent, full-time role (36.5 hours per week) with evening and weekend work on a rota basis. Salary: £23,914.80. Employment Visa: Non-sponsorable.
Location and context: Aberystwyth Arts Centre is a dynamic venue hosting a wide programme and welcoming around 650,000 visitors annually. The Operations and Planning Team supports event delivery, visitor safety and comfort, and overall venue operations.
Responsibilities
- To work closely and take instruction from the Operations Team Leader to ensure the smooth running of events within the Centre.
- Set up staging and retractable seating, move furniture and equipment, and lay out tables and chairs for meetings, performances and events (physically demanding).
- Clean designated areas to maintain presentability and hygiene using commercial equipment.
- Provide support for life safety systems, including weekly fire alarm testing and assisting with passenger release from lifts or other emergencies as required.
- Use initiative in the absence of the Operations Team Leader; assist the general public, visiting companies and hirers.
- Follow and support delivery of Health and Safety and fire regulations; monitor the fire alarm system and aid evacuation procedures.
- Report maintenance faults in the absence of the Operations Team Leader; record lost property on receipt.
- Conduct pre-show checks to ensure public spaces are safe and ready to open.
- Act as Duty Porter: secure the building by locking/unlocking and setting intruder/fire alarms, and assist with transportation of equipment using University vehicles.
- Undertake health and safety duties appropriate to the post and support Welsh-language provisions where applicable.
- Support equal opportunities and diversity, and contribute to staff development through the University’s schemes.
- Any other reasonable duties commensurate with the grade of the role.
Essential qualifications, experience and skills
- Full valid UK driving licence, or equivalent right to drive in the UK.
- Excellent communication and customer service skills.
- Flexibility to work irregular hours including evenings and weekends on a rota basis.
- Understanding of Health and Safety in a public building; experience cleaning in a public-facing environment.
- A basic IT understanding to support setting up equipment for events/workshops (screens, laptops, etc.).
- Awareness of bilingual environment and Welsh language procedures; Oral (spoken) and Written Welsh Level A1 or evidence of commitment to learn Welsh to this level.
Desirable qualifications
- First Aid, Manual Handling, COSHH qualifications; Security Industry Authority Licence.
- Basic maintenance experience; Welsh language Level B1.
- More information on Welsh Language Levels: Welsh standards policy link.
Benefits
- Flexible working policy
- 36.5-hour week for full-time roles
- Generous leave entitlements – 27 days plus bank holidays and university closed days
- Professional development opportunities
- Enhanced employer pension contributions
- Staff recognition and reward schemes
- Opportunity to learn the Welsh language for free
- Staff relocation bursary
- Maternity, paternity, parental and adoption leave
- Staff discounts for gym facilities, hospitality and campus retail
How to apply
Applications must be made through jobs.aber.ac.uk. Flexible working arrangements (full time, part time, job share, or term-time) will be considered. Applications can be submitted in Welsh or English and will be treated equally.
Additional information
We welcome applicants from all backgrounds and communities, including those underrepresented in our workforce. This institution is bilingual and complies with the Welsh Language Standards, and Equal Opportunities policies.
Employment Visa: This role does not meet the criteria to be sponsored for a Skilled Worker Route by Aberystwyth University.
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Operations Assistant employer: Prifysgol Aberystwyth University
Contact Detail:
Prifysgol Aberystwyth University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Aberystwyth Arts Centre. Familiarising yourself with the space and its operations will show your genuine interest and help you stand out.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events at the Centre. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Show off your skills! During interviews, share specific examples of how you've handled similar responsibilities in the past. Whether it's managing events or ensuring safety, let them know you're the right fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Aberystwyth University.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about working at Aberystwyth Arts Centre and contributing to our vibrant community.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities of the Operations Assistant role. We love seeing candidates who take the time to connect their background to what we do!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through jobs.aber.ac.uk! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Prifysgol Aberystwyth University
✨Know the Venue Inside Out
Before your interview, take some time to research Aberystwyth Arts Centre. Familiarise yourself with its events, layout, and visitor experience. This will not only show your enthusiasm but also help you answer questions about how you can contribute to the smooth running of events.
✨Demonstrate Your Customer Service Skills
Since this role involves a lot of interaction with the public, be prepared to share examples of your previous customer service experiences. Think of specific situations where you went above and beyond to assist someone, as this will highlight your communication skills and ability to handle challenging situations.
✨Show Your Flexibility and Team Spirit
The job requires working irregular hours, so be ready to discuss your availability and willingness to adapt. Share examples of times when you worked as part of a team to achieve a common goal, especially in dynamic or fast-paced environments.
✨Highlight Your Health and Safety Awareness
Understanding health and safety regulations is crucial for this role. Brush up on relevant practices and be prepared to discuss any experience you have in maintaining safety standards in public spaces. This will demonstrate your commitment to ensuring a safe environment for both staff and visitors.