At a Glance
- Tasks: Develop and support CRM solutions using Dynamics 365 and Power Platform.
- Company: Join Aberystwyth University's innovative IT Services team.
- Benefits: Flexible working hours, generous leave, and a supportive work environment.
- Other info: Opportunities for career growth and professional development.
- Why this job: Make a real impact in a dynamic role while enhancing your tech skills.
- Qualifications: Degree in IT or related field; experience with Dynamics 365 and Power Platform.
The predicted salary is between 33900 - 41400 £ per year.
This role will be based in Information Technology Services (ITS), a customer‑focused department servicing the IT needs of Aberystwyth University. You will demonstrate an excellent knowledge of Dynamics 365, Power Apps, Microsoft Fabric, Azure Data Factory, integrations, APIs, Oracle technologies and SQL. The CRM Developer / Integration Specialist reports to the Head of IT Applications and Development and will develop and support functions for a marketing‑focused Dynamics 365 CRM.
Key duties include:
- Managing AU Dynamics 365 environments, Power Platform development (Power Apps Portals, Model‑Driven/Canvas Applications), Microsoft Dataverse, CRM forms, Azure Logic Apps and Power Automate.
- Managing integrations with university systems such as the Admission System (APEX Oracle), Clearing Application (APEX Oracle) and Gecko Event management.
- Overseeing line‑management, support and training of the Project Support Officer and a System Analyst / Developer.
Responsibilities:
- Liaise with users in Global Marketing and Recruitment (GMSR) to understand requirements and design CRM and data integration solutions.
- Work within the AU Dynamics 365 environments, solutions, journeys and integrations.
- Train the team to use Power Platform development tools, Microsoft Dataverse, Power Automate and SharePoint.
- Collaborate with other developers to agree data structures and user interfaces.
- Develop, test, document and support form integrations providing controlled data query and data input functionality.
- Perform data integrations with Oracle technologies.
- Provide bilingual data input forms and reports.
- Develop additional web functionality using Oracle APEX.
- Develop, test, document and support data processing functions to maintain accurate and reliable data in the CRM and support data exchange.
- Develop data migration strategies and support transitions to new systems.
- Take forward new initiatives and ensure best practice.
- Line‑manage the Project Support Officer and a System Analyst / Developer.
- Define work, set objectives, organise and delegate tasks to reports based on skills and abilities.
- Coordinate delivery of own and reports’ work with other teams across the University.
- Ensure reports participate in the Effective Contribution Scheme (ECS) with clear objectives and smart targets.
- Engage reports in planning and delivery, fostering a positive, flexible, and productive environment.
Essential Qualifications:
- Degree level qualification in IT, Computer Science or Software Engineering.
- Experience of Dynamics 365 solution management and performance tuning.
- Experience of Power Platform development (Power Apps Portals, Model‑Driven / Canvas Applications), Microsoft Dataverse, Power Automate and SharePoint.
- Experience of planning, implementation, development, data migration, mapping, loading and transformation.
- Experience with database systems including Oracle and Microsoft.
- Experience with development languages such as PL/SQL, Perl, PHP, JavaScript or HTML/CSS.
- Strong organisational, analytical and problem‑solving skills with ability to prioritise and work under pressure.
- Oral and written Welsh Level A1* or evidence of ongoing commitment to learn Welsh to this level.
- Proven managerial skills and ability to motivate self and others.
- Excellent verbal and written communication and interpersonal skills, capable of communicating with staff of varying levels.
Desirable:
- ITIL / Agile Certified / Prince2.
- Experience working with higher education systems.
- Experience with reporting dashboards and Power BI.
- Experience with source control tools.
- Experience using Oracle APEX.
- Knowledge of security technologies and data protection / GDPR.
- Oral and written Welsh Level A2**.
To promote a flexible workforce, the University will consider applications from individuals seeking full‑time, part‑time, job‑share or term‑time only working arrangements. Applications must be made through jobs.aber.ac.uk. All applicants are eligible for equal consideration, regardless of language.
Benefits:
- Flexible working policy.
- 36.5‑hour week for full‑time roles.
- Generous leave entitlements – 27 days annual leave plus.
CRM Developer / Integration Specialist in Aberystwyth employer: Prifysgol Aberystwyth University
As a Marketing Campaigns Officer at our esteemed university, you will thrive in a dynamic and inclusive work culture that prioritises professional development and innovation. With generous leave entitlements and a commitment to diversity, we offer a supportive environment where your creativity can flourish while making a meaningful impact on student recruitment both locally and internationally.
Contact Details:
Prifysgol Aberystwyth University Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land CRM Developer / Integration Specialist in Aberystwyth
✨Tip Number 1
Network like a pro! Reach out to current employees at Aberystwyth University on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the CRM Developer role.
✨Tip Number 2
Prepare for the interview by brushing up on your Dynamics 365 and Power Platform skills. We recommend creating a mini-project to showcase your abilities, as practical examples can really impress the hiring team.
✨Tip Number 3
Don’t forget to highlight your managerial skills! Since this role involves overseeing a team, be ready to discuss your leadership style and how you motivate others during the interview.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. Tailor your application to reflect the specific skills mentioned in the job description, especially around integrations and data management.
We think you need these skills to ace CRM Developer / Integration Specialist in Aberystwyth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Developer / Integration Specialist role. Highlight your experience with Dynamics 365, Power Platform, and any relevant integrations. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience with Oracle technologies and SQL.
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and come up with innovative solutions, especially in tech environments.
Apply Through Our Website:Remember to submit your application through our website at jobs.aber.ac.uk. It’s the best way to ensure your application gets into the right hands. We can't wait to see what you bring to the table!
How to prepare for a job interview at Prifysgol Aberystwyth University
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Dynamics 365, Power Apps, and Azure Data Factory. Be ready to discuss specific projects where you've used these technologies, as well as any challenges you faced and how you overcame them.
✨Showcase Your Problem-Solving Skills
Prepare examples that highlight your analytical and problem-solving abilities. Think of situations where you had to prioritise tasks under pressure or develop innovative solutions for data integration issues.
✨Communicate Clearly and Confidently
Since this role involves liaising with various teams, practice explaining complex technical concepts in simple terms. This will demonstrate your excellent communication skills and ability to work collaboratively.
✨Demonstrate Leadership Qualities
Be ready to talk about your experience in managing teams or projects. Highlight how you've motivated others and fostered a positive working environment, as this is key for the line-management aspect of the role.
