Global Programme Support Officer in Aberystwyth

Aberystwyth University is looking for a Global Programmes Support Officer to work within the Global Engagement team to help manage the administration around international student mobility (incoming and outgoing) and associated funding streams.

To make an informal enquiry, please contact Pamela Heidt (pah21@aber.ac.uk).

Appointments are normally made within 4 - 8 weeks of the closing date.

What you'll do

• Support Global Programmes team with managing data related to both outbound (Aberystwyth students) mobility and inbound (students from exchange / study abroad / summer school partners) mobility.
• Support Global Programmes team with the administration of Taith and Turing funding which will support student mobility.
• Support Global Programmes team with the administration of US student loans and the necessary reporting on student progress.
• Support Global Programmes team with the administration related to other funding streams such as external scholarships: Chevening, Commonwealth, Marshall Papworth and others.
• Support the Global Programmes team with preparation for Summer School activity.
• Update webpages relevant to activities of the Global Programmes team.
• Undertake health and safety duties and responsibilities appropriate to the post.
• Be committed to the University’s Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post.
• Undertake other duties as assigned by your line manager, commensurate with the role's grade.
• Be a flexible member of the team, supporting colleagues at peak times of workload and pressure including attendance at university events e.g. open days, graduation which may include weekend work.
• Promote equality of opportunity, and to support and uphold the University's commitment to diversity and inclusion in all aspects of your work.
• Support the university strategy and underlying plans, engage in continuous personal and professional development in line with the demands of the role, including undertaking relevant training and development activities to develop yourself and support the development of others.
• Fulfil health and safety responsibilities appropriate to the role, while actively promoting the personal health, safety, and wellbeing of staff and students as a member of the Aberystwyth community.
• Support the University’s commitment to environmental sustainability through responsible practices and engagement.

The above does not represent an exhaustive list of duties associated with this role.

Essential

• Educated to degree level or equivalent.
• Strong numeracy skills; Proven capacity to pay attention to detail in reading / writing / proofing both words and numbers.
• An ability to use appropriate digital tools and technologies to collaborate, share data, information and digital content; Competent use of spreadsheets, databases and IT solutions for administrative tasks.
• Excellent attention to detail; Experience in proficiently using a variety of administrative systems concurrently; Experience in managing conflicting tasks.
• Experience of working within a team and on own initiative.
• An ability to understand the bilingual nature of the University and an awareness of the procedures in place to support working bilingually.

Desirable

• Advanced spreadsheet skills, capable of setting up spreadsheets beyond basic formulae.
• Knowledge and experience of student systems and administrative processes within Higher Education.
• Confident and conscientious with empathy and openness towards colleagues and stakeholders.
• Oral (spoken) and Written Welsh Level B2.

Benefits

• Flexible working policy.
• Hybrid Working.
• 36.5 – hour week for full-time roles.
• Generous leave entitlements – 27 days annual leave plus bank holidays and university closed days.
• Commitment to Professional Development.
• Enhanced contribution to our workplace pension schemes.
• Staff recognition and reward schemes.
• Opportunity to learn the Welsh language for free.
• Staff relocation bursary.
• Maternity, Paternity, Parental and Adoption Leave.
• Staff discount for gym facilities, hospitality, and retail on campus.

Aberystwyth University generally supports hybrid working, allowing a mix of office-based and remote working for suitable roles to enhance flexibility and productivity.

We welcome applicants from all backgrounds and communities, including those that are currently underrepresented in our workforce. This includes but is not limited to Black, Asian and Minority Ethnic candidates, candidates with disabilities, and female candidates.

We are a Bilingual Institution which complies with the Welsh Language Standards and is committed to Equal Opportunities. You are welcome to apply for any vacancy in Welsh or English and any application submitted will be treated equally.

Under the UK Government’s points-based system scheme, this role does not meet the criteria to be sponsored by Aberystwyth University (AU) for a Skilled Worker Route (SWR) application.