At a Glance
- Tasks: Join our dynamic team to transform Pharma customer experiences and drive impactful solutions.
- Company: PWC, a leader in Pharma Customer Transformation with a collaborative culture.
- Benefits: Flexible working arrangements, private medical cover, and volunteering days.
- Other info: Exciting growth opportunities in a fast-paced environment.
- Why this job: Make a real difference in the Pharma industry while developing your consulting skills.
- Qualifications: Experience in Pharma/Med Tech with a focus on Sales, Marketing, or Medical Affairs.
The predicted salary is between 60000 - 80000 € per year.
We are looking to hire enthusiastic and motivated Pharma industry knowledgeable Sales, Marketing, Customer experience &/or Medical Affairs functional consultant to join our dynamic Customer Transformation team. The Pharm sector sits within Consumer Markets at PWC and is a fast-growing industry area. The successful candidate will have a strong background in the Pharma/ Med Tech industry domain and skills and experience in business process analysis, requirements gathering, and solution design for one or more of key functions: Sales, Marketing, Customer Experience &/or Medical Affairs. They will have a demonstrable track record of successfully delivering Pharma Marketing, Sales or Customer Experience Management solutions to drive business outcomes supporting: Commercial-Medical Operating model transformation, Marketing & Content Supply Chain, Omni-channel & Field-force transformation.
Key areas of expertise would need to include one or more of Salesforce/ Veeva Life Sciences solutions, Adobe Content/ Creative Studio, Customer Experience &/or Omni-channel tools. We are at an exciting period in the growth of our Pharma Customer Transformation practice with a portfolio of transformation programmes that are helping our clients reimagine and reinvent their customer-facing operations with a customer-centric approach across the Pharma/ Life Sciences marketing, sales and medical functions.
As a Functional Consultant, you will play a crucial role in understanding client needs, designing tailored solutions, and ensuring successful implementation and adoption. You will be hands on both in terms of client engagement and technology implementation. You will operate across the project lifecycle from presales & discovery through to development, test and training.
This Role is For You If:
- You have strong experience as a functional consultant, ideally within Pharma/ Med Tech/ Life Sciences industry area, with a strong focus on Sales, Marketing (Content/ Brand) or Medical Affairs transformation.
- You have proven experience with relevant Pharma industry Marketing, Sales or Medical Affairs technology implementations on any relevant apps.
- Can demonstrate a deep understanding of sales, marketing and medical affairs operations, including Customer Experience, Omnichannel, Field operations, Content and/ or Marketing assessments, Operating Model design and implementation.
- Prior consulting experience essential.
What Your Days Will Look Like:
- Collaborating with stakeholders to collect and define project requirements.
- Performing in-depth analysis of business processes, systems, and user needs to identify potential solutions and areas for improvement.
- Development and maintenance of comprehensive functional and non-functional requirement documents, including user stories and use cases.
- Simplifying complex technical concepts for non-technical stakeholders to ensure clear understanding.
- Partnering with development teams to ensure requirements are accurately implemented and issues are resolved promptly.
- Configuring applications to align with business processes and client requirements.
- Conducting quality assurance testing to confirm that the software meets specified requirements and operates as intended.
- Facilitating training sessions and producing user documentation to support the smooth adoption of new software features.
- Overseeing project timelines, deliverables, and resources to guarantee successful implementation.
What you’ll receive from us: No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
PLS Customer Transformation - Functional Consultant – Manager in London employer: PricewaterhouseCoopers
At PwC, we pride ourselves on being an exceptional employer, particularly for those in the Pharma Customer Transformation team. Our dynamic work culture fosters collaboration and innovation, offering employees the chance to engage in meaningful projects that drive real change in the industry. With a strong emphasis on professional development, flexible working arrangements, and comprehensive benefits including private medical cover and volunteering opportunities, we are committed to supporting our employees' growth and well-being in a thriving sector.
StudySmarter Expert Advice🤫
We think this is how you could land PLS Customer Transformation - Functional Consultant – Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Pharma and Med Tech industries. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! Create a portfolio showcasing your past projects related to Sales, Marketing, or Customer Experience in Pharma. This will not only highlight your skills but also give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on the latest trends in Pharma marketing and customer transformation. Be ready to discuss how your experience aligns with their needs, especially around Salesforce or Veeva solutions. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that dream role!
We think you need these skills to ace PLS Customer Transformation - Functional Consultant – Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in the Pharma industry, especially in Sales, Marketing, and Customer Experience. We want to see how your skills align with our needs!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve successfully delivered solutions in previous roles. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to explain your experience and how it relates to the role. We appreciate clarity as much as you do!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at PricewaterhouseCoopers
✨Know Your Pharma Stuff
Make sure you brush up on your knowledge of the Pharma and Med Tech industries. Understand the latest trends, challenges, and technologies like Salesforce and Veeva Life Sciences. This will help you speak confidently about how your experience aligns with the role.
✨Showcase Your Consulting Experience
Prepare to discuss specific examples from your past consulting roles where you've successfully delivered solutions in Sales, Marketing, or Medical Affairs. Highlight your ability to gather requirements and implement changes that drove business outcomes.
✨Master the Art of Communication
Since you'll be simplifying complex concepts for non-technical stakeholders, practice explaining technical ideas in layman's terms. This will demonstrate your communication skills and ensure everyone is on the same page during the interview.
✨Engage with Real Scenarios
Be ready to engage in scenario-based questions. Think about how you would approach a project lifecycle from presales to training. This shows your understanding of the entire process and your hands-on approach to client engagement.
