Manager - Identity and Access Management in London

Cyber security is a major strategic risk for our clients and continues to rank as the top concern for CEOs globally. Organisations are facing rapid digital transformation, disrupted supply chains and increasingly complex operating environments. PwC helps clients transform securely and build long-term cyber resilience. With over 250 specialists, our UK Cyber Security practice delivers strategy, risk and governance advisory alongside deep technical implementation and assurance. Helping clients gain confidence in their digital future is one of our key firmwide priorities.

Within this, our Identity & Access Management (IAM) team provides best-in-class advisory, assurance and delivery services. We place digital identity at the centre of secure transformation, supporting clients across Access Management (AM), Identity Governance & Administration (IGA), Privileged Access Management (PAM), Entitlement Management and Directories. We help organisations solve a wide range of IAM challenges, from enabling secure cloud and digital transformation, to governing and securing access, to managing identity through mergers and divestments. We work with leadership teams to define IAM strategy and roadmaps, establish sustainable operating models and deliver complex multi-year IAM transformation programmes.

Joining us means working on high-impact projects for major global organisations, developing skills in AM, IGA, PAM, CLM, AI/ML and emerging identity capabilities. You will be part of a collaborative, high-performing team that values both technical and business acumen and supports your development through the PwC Professional, our global leadership framework.

What your days will look like

As a Manager, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Pursuing opportunities to develop existing and new skills outside of your comfort zone.
• Acting to resolve issues which prevent effective team working, even during times of change and uncertainty.
• Coaching others and encouraging them to take ownership of their development.
• Analysing complex ideas or proposals and building a range of meaningful recommendations.
• Using multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Addressing substandard work or work that does not meet firm’s/client’s expectations.
• Developing a perspective on key global trends, including globalisation, and how they impact the firm and our clients.
• Managing a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Managing and delivering IAM engagements that include strategy, advisory, implementation and assurance, including producing documentation and reports, and quality assuring the work produced by junior team members.
• Maintaining awareness of key business and industry trends in digital identity, and understanding how they impact responses to cyber risk.
• Focusing on building trusted relationships.
• Upholding the firm’s code of ethics and business conduct.
• Helping retain and develop other cyber security team members.
• Supporting senior members of the team in developing client proposals and solution offering.
• Supporting the development of propositions, toolkits, methodologies and accelerators.

The role is for you if

This role is ideal for someone with strong experience in Identity & Access Management (IAM) and the ability to lead and deliver complex technology-enabled solutions. You should enjoy solving problems, working independently and collaboratively, and supporting clients in designing and implementing effective IAM capabilities.

• Broad experience across the IAM lifecycle: requirements analysis, strategy, design, implementation and migration.
• Strong knowledge of identity governance, access management, privileged access management (PAM), SSO, MFA, federation, customer IAM, LDAP and core identity concepts.
• Hands-on experience with SailPoint, Saviynt, Microsoft Entra/Active Directory, ForgeRock, Ping, Okta, CyberArk, Delinea, BeyondTrust and related IAM product suites.
• Ability to apply foundational technical skills: Java, Python, OOP, networking, SDLC, and OS fundamentals (Windows, Unix, Linux).
• Experience analysing large and complex data sets (quantitative and qualitative).
• Ability to translate client needs into structured requirements, communicate clearly, and build strong client relationships.
• Strong problem-solving ability, creativity, initiative, and proficiency with MS Office.
• Collaborative team member with the ability to provide and receive guidance, foster a positive team culture and build strong working relationships.
• Clear written and verbal communication skills, including structured requests for information and conflict resolution.
• Experience coordinating multiple project workstreams, supporting junior team members, and performing quality reviews.
• Experience in Legal, Procurement or Financial Services environments.
• Ability to manage deadlines, communicate technical requirements, influence outcomes and support business development (proposals, planning, delivery).
• Understanding of IAM concepts such as directory services, provisioning, access certification, roles and SoD.
• Familiarity with agile, DevOps tools (GitHub/GitLab, Jenkins, Jira, Confluence, Artifactory) and cloud platforms (AWS, GCP, Azure).
• Experience leading teams, staying current with trends, contributing to knowledge development and supporting creation of proposals and client materials.
• Ability to support pre-sales through to delivery, motivate teams, set direction and ensure successful project execution.
• Relevant certifications including CISSP, CISM, CIAM, IAM vendor certifications and academic background in computer science, engineering, information security or related fields.

What you will receive from us

As part of PwC's cyber security practice, you will help solve complex problems and build a secure digital society. You will gain broad experience across industries, manage teams delivering engagements at scale, build strong relationships with clients and senior stakeholders, and support major transformation programmes. You will work in a collaborative, high-performing environment with access to mentoring, coaching and development opportunities as you grow your career at PwC.

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.