At a Glance
- Tasks: Lead and develop a team to manage household insurance claims effectively.
- Company: Thriving Insurance Broker specialising in Home Insurance.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Join a dynamic team with opportunities for growth and improvement.
- Why this job: Make a real difference in customer service and operational performance.
- Qualifications: Experience in UK household insurance claims is essential.
The predicted salary is between 45000 - 46000 £ per year.
A fantastic opportunity has arisen for an Insurance Claims Manager to join a thriving Insurance Broker specialising in Home Insurance. As the Insurance Team Leader, you will lead, coach, and develop a team of Direct Sales Coordinators, ensuring the delivery of new business targets, excellent customer service, and full compliance with FCA regulations.
We are seeking an experienced Household Claims Manager to oversee the day-to-day management of personal lines household claims within a growing MGA environment. The role will involve oversight of claims performance, customer outcomes, supplier relationships, large loss cases and insurer reporting, ensuring claims are managed fairly, efficiently and in line with FCA requirements.
The successful candidate will work closely with insurers, TPAs, loss adjusters and internal stakeholders to drive operational performance, control indemnity spend and deliver strong customer service standards across both standard and non-standard household products.
Key responsibilities include:
- Managing of household buildings and contents claims
- Monitoring claims leakage, trends and large losses
- Liaising with insurers, TPAs, adjusters and suppliers
- Supporting product, wording and underwriting feedback loops
- Driving fair customer outcomes and regulatory compliance
- Supporting process improvement and operational development
Experience within UK household insurance claims is essential.
Locations
Insurance Claims Manager in Hawley, Kent employer: Price Personnel
Join a dynamic and supportive team at a leading Insurance Broker, where your expertise as an Insurance Claims Manager will be valued and nurtured. With a strong focus on employee development, we offer comprehensive training and growth opportunities in a collaborative work culture that prioritises excellent customer service and compliance. Located in a thriving environment, you will enjoy the benefits of working with industry professionals dedicated to driving operational excellence and delivering outstanding results.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Claims Manager in Hawley, Kent
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Price Personnel). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Price Personnel. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Insurance Claims Manager in Hawley, Kent
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Price Personnel.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Price Personnel. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Price Personnel
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Price Personnel to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Price Personnel, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Price Personnel's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
