Technical Support Engineer (HVAC/AirCon) in Watford
Technical Support Engineer (HVAC/AirCon)

Technical Support Engineer (HVAC/AirCon) in Watford

Watford Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support market-leading HVAC solutions with hands-on technical problem-solving and customer support.
  • Company: Join a dynamic team in a growing Technical Department focused on innovation.
  • Benefits: Competitive salary, training opportunities, and varied work environments across the UK.
  • Why this job: Experience diverse challenges and make a real impact in the HVAC industry.
  • Qualifications: Strong technical mindset, communication skills, and willingness to learn.
  • Other info: Exciting field role with opportunities for travel and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

We’re looking for a technically curious, hands-on engineer to join our growing Technical Department, supporting market-leading HVAC and controls solutions across the UK. This is a varied, field-facing role where no two days are the same — combining technical problem-solving, supplier collaboration, site work, and customer support.

What you’ll be doing:

  • Based from our Hemel Hempstead office, with regular travel across the UK (and occasional overnight stays)
  • Acting as a key technical link with our main suppliers — Samsung, Toshiba, and Mitsubishi Electric
  • Attending manufacturer training courses and update meetings
  • Staying up to date with product applications, diagnostics, and best practice
  • Providing expert technical support on a wide range of systems, including:
  • Air & water sourced (H)VRF systems
  • Chillers
  • Air-to-water heat pumps
  • Heat recovery ventilation
  • Split systems
  • Local and central control systems & accessories
  • BMS interfacing and bespoke control panels
  • Supporting colleagues, contractors, and consultants via:
    • Telephone and email support
    • Technical training sessions
    • Site visits for commissioning, fault-finding, and troubleshooting
  • Completing commissioning documentation and producing clear, detailed site visit reports
  • Maintaining an up-to-date technical library of manuals, software, and hardware tools
  • What we’re looking for:

    • A reliable, professional engineer with a strong technical mindset
    • Comfortable working:
    • On construction sites
    • At height
    • Outdoors and in varied environments
  • Flexible approach to working hours to meet customer and project requirements
  • Strong communication skills — confident dealing with colleagues, clients, and suppliers
  • A practical problem-solver with good computer literacy (Microsoft Office and manufacturer diagnostic tools)
  • Willingness to learn — training provided
  • Requirements:

    • Full UK driving licence and own vehicle
    • Valid passport
    • Appropriate CSCS card
    • Ability to travel and stay away from home when required

    Technical Support Engineer (HVAC/AirCon) in Watford employer: Price Group

    Join a dynamic and innovative team as a Technical Support Engineer in Hemel Hempstead, where you'll enjoy a supportive work culture that values technical curiosity and hands-on problem-solving. With opportunities for professional growth through manufacturer training and diverse field experiences, you will be part of a company that prioritises employee development and collaboration with leading suppliers like Samsung and Toshiba. Embrace the chance to work in varied environments across the UK, making every day unique and rewarding.
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    Contact Detail:

    Price Group Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Technical Support Engineer (HVAC/AirCon) in Watford

    ✨Tip Number 1

    Get your hands dirty! If you can, try to gain some practical experience in HVAC systems before applying. Whether it's through internships, volunteering, or even DIY projects at home, showing that you're technically curious and hands-on will make you stand out.

    ✨Tip Number 2

    Network like a pro! Attend industry events, training sessions, or local meet-ups related to HVAC and controls. This is a great way to connect with potential employers and learn more about the latest trends and technologies in the field.

    ✨Tip Number 3

    Don’t just apply — engage! When you find a job listing on our website, take the time to reach out to someone in the company. A quick email or LinkedIn message expressing your interest can go a long way in making a memorable impression.

    ✨Tip Number 4

    Prepare for the unexpected! Since this role involves varied environments and problem-solving, be ready to discuss how you've tackled challenges in the past. Use specific examples to showcase your skills and adaptability during interviews.

    We think you need these skills to ace Technical Support Engineer (HVAC/AirCon) in Watford

    Technical Problem-Solving
    Supplier Collaboration
    HVAC Systems Knowledge
    Air & Water Sourced VRF Systems
    Chillers
    Heat Recovery Ventilation
    Split Systems
    BMS Interfacing
    Technical Support
    Communication Skills
    Site Commissioning
    Fault-Finding and Troubleshooting
    Technical Training
    Computer Literacy
    Flexibility in Working Hours

    Some tips for your application 🫡

    Show Your Technical Curiosity: When writing your application, let us see your passion for technology and problem-solving. Share examples of how you've tackled technical challenges in the past, especially in HVAC or similar fields.

    Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience that matches the job description. We want to see how your skills align with our needs, so don’t hold back on showcasing your expertise!

    Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.

    Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!

    How to prepare for a job interview at Price Group

    ✨Know Your Tech Inside Out

    Make sure you brush up on the technical aspects of HVAC systems, especially those mentioned in the job description like VRF systems and chillers. Familiarise yourself with the products from Samsung, Toshiba, and Mitsubishi Electric, as this will show your genuine interest and readiness to engage with suppliers.

    ✨Showcase Your Problem-Solving Skills

    Prepare examples of past experiences where you've successfully solved technical issues or provided support. Think about specific scenarios where you had to troubleshoot or commission systems, as this will demonstrate your hands-on experience and practical problem-solving abilities.

    ✨Communicate Clearly and Confidently

    Since strong communication skills are key for this role, practice articulating your thoughts clearly. Be ready to explain complex technical concepts in simple terms, as you may need to support colleagues or clients who aren't as technically savvy.

    ✨Be Ready for Site Work Discussions

    Expect questions about your comfort level working in varied environments, including construction sites. Share any relevant experiences and express your flexibility regarding working hours and travel, as this aligns with the job's requirements.

    Technical Support Engineer (HVAC/AirCon) in Watford
    Price Group
    Location: Watford

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