Technical Support Engineer in Watford
Technical Support Engineer

Technical Support Engineer in Watford

Watford Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support market-leading HVAC solutions with hands-on technical problem-solving and customer support.
  • Company: Join a dynamic team in a growing Technical Department.
  • Benefits: Competitive salary, training opportunities, and varied work environments.
  • Why this job: Experience diverse challenges and make a real impact in the HVAC industry.
  • Qualifications: Strong technical mindset, communication skills, and willingness to learn.
  • Other info: Flexible working hours and opportunities for travel across the UK.

The predicted salary is between 36000 - 60000 £ per year.

We’re looking for a technically curious, hands-on engineer to join our growing Technical Department, supporting market-leading HVAC and controls solutions across the UK. This is a varied, field-facing role where no two days are the same — combining technical problem-solving, supplier collaboration, site work, and customer support.

What you’ll be doing:

  • Based from our Hemel Hempstead office, with regular travel across the UK (and occasional overnight stays)
  • Acting as a key technical link with our main suppliers — Samsung, Toshiba, and Mitsubishi Electric
  • Attending manufacturer training courses and update meetings
  • Staying up to date with product applications, diagnostics, and best practice
  • Providing expert technical support on a wide range of systems, including:
  • Air & water sourced (H)VRF systems
  • Chillers
  • Air-to-water heat pumps
  • Heat recovery ventilation
  • Split systems
  • Local and central control systems & accessories
  • BMS interfacing and bespoke control panels
  • Supporting colleagues, contractors, and consultants via:
    • Telephone and email support
    • Technical training sessions
    • Site visits for commissioning, fault-finding, and troubleshooting
  • Completing commissioning documentation and producing clear, detailed site visit reports
  • Maintaining an up-to-date technical library of manuals, software, and hardware tools
  • What we’re looking for:

    • A reliable, professional engineer with a strong technical mindset
    • Comfortable working:
    • On construction sites
    • At height
    • Outdoors and in varied environments
  • Flexible approach to working hours to meet customer and project requirements
  • Strong communication skills — confident dealing with colleagues, clients, and suppliers
  • A practical problem-solver with good computer literacy (Microsoft Office and manufacturer diagnostic tools)
  • Willingness to learn — training provided
  • Requirements:

    • Full UK driving licence and own vehicle
    • Valid passport
    • Appropriate CSCS card
    • Ability to travel and stay away from home when required

    Technical Support Engineer in Watford employer: Price Group

    Join a dynamic and innovative team as a Technical Support Engineer, where your technical curiosity will be nurtured in a supportive work culture that values collaboration and continuous learning. Based in Hemel Hempstead, you'll enjoy the variety of fieldwork across the UK, with opportunities for professional growth through manufacturer training and hands-on problem-solving experiences. Our commitment to employee development and a flexible working environment makes us an excellent employer for those seeking meaningful and rewarding careers in the HVAC industry.
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    Contact Detail:

    Price Group Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Technical Support Engineer in Watford

    ✨Tip Number 1

    Network like a pro! Get out there and connect with people in the HVAC industry. Attend trade shows, workshops, or local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.

    ✨Tip Number 2

    Show off your skills! If you’ve got hands-on experience, don’t be shy about it. Create a portfolio showcasing your technical projects or any troubleshooting successes. This will help you stand out when chatting with potential employers.

    ✨Tip Number 3

    Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like us at StudySmarter. Express your enthusiasm for the role and ask if they have any upcoming opportunities.

    ✨Tip Number 4

    Prepare for interviews by brushing up on your technical knowledge and problem-solving skills. Practice common interview questions related to HVAC systems and think of examples from your past experiences that highlight your expertise. We want to see how you tackle challenges!

    We think you need these skills to ace Technical Support Engineer in Watford

    Technical Problem-Solving
    Supplier Collaboration
    HVAC Systems Knowledge
    Field Support
    Customer Support
    Technical Training
    Commissioning Skills
    Fault-Finding
    Troubleshooting
    Communication Skills
    Computer Literacy
    Microsoft Office
    Adaptability
    Willingness to Learn
    Driving Licence

    Some tips for your application 🫡

    Show Your Technical Curiosity: When writing your application, let us see your passion for technology! Share examples of how you've tackled technical challenges in the past. We love a hands-on engineer who’s eager to learn and grow.

    Tailor Your Application: Make sure to customise your application to highlight your relevant experience with HVAC systems and controls. Mention any specific projects or roles that align with what we’re looking for — it’ll make you stand out!

    Communicate Clearly: Strong communication skills are key for this role. In your written application, be clear and concise. Use straightforward language to describe your experiences and skills, so we can easily see how you’d fit into our team.

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!

    How to prepare for a job interview at Price Group

    ✨Know Your Tech Inside Out

    Make sure you brush up on the technical aspects of HVAC systems, especially those mentioned in the job description like VRF systems and chillers. Familiarise yourself with the products from Samsung, Toshiba, and Mitsubishi Electric, as this will show your genuine interest and readiness to engage with suppliers.

    ✨Showcase Your Problem-Solving Skills

    Prepare examples of past experiences where you've successfully solved technical issues or provided support. Think about specific scenarios where you had to troubleshoot or commission systems, as this will demonstrate your practical problem-solving abilities.

    ✨Communicate Clearly and Confidently

    Since strong communication skills are key for this role, practice explaining complex technical concepts in simple terms. You might be asked to describe how you would support a colleague or client, so being clear and confident will help you stand out.

    ✨Be Ready for Site Work Discussions

    Expect questions about your comfort level working in varied environments, including construction sites. Be prepared to discuss your flexibility with working hours and any previous experiences that showcase your adaptability and reliability in such settings.

    Technical Support Engineer in Watford
    Price Group
    Location: Watford

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