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For Companies At a Glance
- Tasks: Support market-leading HVAC solutions through technical problem-solving and customer support.
- Company: Join a dynamic team in a growing Technical Department.
- Benefits: Competitive salary, travel opportunities, and hands-on training.
- Why this job: Experience diverse challenges and make a real impact in the field.
- Qualifications: Technical curiosity and problem-solving skills are essential.
- Other info: Enjoy a varied role with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a technically curious, hands-on engineer to join our growing Technical Department, supporting market-leading HVAC and controls solutions across the UK. This is a varied, field-facing role where no two days are the same — combining technical problem-solving, supplier collaboration, site work, and customer support.
What you’ll be doing:
- Based from our Hemel Hempstead office, with regular travel across the UK (and occasional overnight stays)
- Acting as a key technical link with our main suppliers — Samsung, Toshiba, and Mitsubishi Electric
- Attending manufacturer training courses and update meetings
- Staying up to date with product applications, diagnostics, and best practice
- Providing expert technical support on a wide range of systems, including: Air
Technical Support Engineer employer: Price Group
Contact Detail:
Price Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the HVAC industry on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Show off your skills! Prepare a mini portfolio of your technical projects or problem-solving experiences. Bring it along to interviews to demonstrate your hands-on expertise.
✨Tip Number 3
Stay curious! Keep up with the latest trends in HVAC technology. Mentioning recent developments during interviews shows you're genuinely interested and proactive.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Show Your Technical Curiosity: When writing your application, let us see your passion for technology! Share examples of how you've tackled technical challenges in the past. We love candidates who are eager to learn and grow.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your experience with HVAC systems and any relevant training you've had. We want to see how you fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, especially when it comes to technical details.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Price Group
✨Know Your Tech Inside Out
Make sure you brush up on the technical aspects of HVAC systems and controls. Familiarise yourself with the products from Samsung, Toshiba, and Mitsubishi Electric, as these are key suppliers. Being able to discuss specific features or recent updates will show your genuine interest and expertise.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've tackled technical challenges. Think about how you approached the problem, what solutions you implemented, and the outcomes. This will demonstrate your hands-on experience and ability to think on your feet.
✨Emphasise Your Communication Skills
As a Technical Support Engineer, you'll need to liaise with customers and suppliers. Practice explaining complex technical concepts in simple terms. During the interview, be ready to showcase how you can effectively communicate and collaborate with different stakeholders.
✨Be Ready for Field Scenarios
Since this role involves site work, prepare for questions that may involve real-world scenarios. Think about how you would handle unexpected issues on-site or how you would manage customer expectations during a technical support call. Showing that you're adaptable and resourceful will set you apart.
