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For Companies At a Glance
- Tasks: Support market-leading HVAC solutions with hands-on technical problem-solving and customer support.
- Company: Join a dynamic team in a growing Technical Department.
- Benefits: Competitive salary, training opportunities, and varied work environments.
- Why this job: Experience diverse challenges and make a real impact in the HVAC industry.
- Qualifications: Strong technical mindset, communication skills, and willingness to learn.
- Other info: Regular travel across the UK with opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a technically curious, hands-on engineer to join our growing Technical Department, supporting market-leading HVAC and controls solutions across the UK. This is a varied, field-facing role where no two days are the same — combining technical problem-solving, supplier collaboration, site work, and customer support.
What you’ll be doing:
- Based from our Hemel Hempstead office, with regular travel across the UK (and occasional overnight stays)
- Acting as a key technical link with our main suppliers — Samsung, Toshiba, and Mitsubishi Electric
- Attending manufacturer training courses and update meetings
- Staying up to date with product applications, diagnostics, and best practice
- Providing expert technical support on a wide range of systems, including:
- Air & water sourced (H)VRF systems
- Chillers
- Air-to-water heat pumps
- Heat recovery ventilation
- Split systems
- Local and central control systems & accessories
- BMS interfacing and bespoke control panels
- Telephone and email support
- Technical training sessions
- Site visits for commissioning, fault-finding, and troubleshooting
What we’re looking for:
- A reliable, professional engineer with a strong technical mindset
- Comfortable working:
- On construction sites
- At height
- Outdoors and in varied environments
Requirements:
- Full UK driving licence and own vehicle
- Valid passport
- Appropriate CSCS card
- Ability to travel and stay away from home when required
Technical Support Engineer (HVAC/AirCon) in Hemel Hempstead employer: Price Group
Contact Detail:
Price Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer (HVAC/AirCon) in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to people in the HVAC and controls industry, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical knowledge during interviews or networking chats. Bring up specific experiences where you solved problems or supported clients effectively—this will make you stand out!
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly, express your interest, and ask if they have any upcoming opportunities. It shows initiative and enthusiasm!
✨Tip Number 4
Keep learning! Stay updated on the latest HVAC technologies and best practices. Consider taking online courses or attending workshops. This not only boosts your knowledge but also makes you more attractive to potential employers.
We think you need these skills to ace Technical Support Engineer (HVAC/AirCon) in Hemel Hempstead
Some tips for your application 🫡
Show Your Technical Curiosity: When writing your application, let us see your passion for technical problem-solving. Share examples of how you've tackled challenges in the past, especially in HVAC or similar fields. We love candidates who are eager to learn and grow!
Tailor Your Experience: Make sure to highlight your relevant experience in HVAC systems and controls. Use specific terms from the job description to show that you understand what we’re looking for. This helps us see how you fit into our team right away!
Communicate Clearly: Strong communication skills are key for this role. In your application, be clear and concise about your experiences and skills. We want to know how you can effectively support our colleagues and clients, so don’t hold back on showcasing your abilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Price Group
✨Know Your Tech Inside Out
Make sure you brush up on the technical aspects of HVAC systems, especially those mentioned in the job description like VRF systems and chillers. Familiarise yourself with the latest products from Samsung, Toshiba, and Mitsubishi Electric, as this will show your genuine interest and readiness to engage with suppliers.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully solved technical issues or troubleshot problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your practical problem-solving abilities in action.
✨Demonstrate Your Communication Skills
Since this role involves liaising with colleagues, clients, and suppliers, practice articulating your thoughts clearly. You might even want to role-play common scenarios you could face in the job, such as providing technical support over the phone or during site visits.
✨Be Ready to Discuss Flexibility
This position requires a flexible approach to working hours and travel. Be prepared to discuss your availability and willingness to adapt to the demands of the job. Highlight any previous experiences where you've successfully managed varying schedules or worked in different environments.
