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For Companies At a Glance
- Tasks: Drive customer success and growth by managing key accounts and building strong relationships.
- Company: Join a global SaaS tech company with a focus on innovation and customer value.
- Benefits: Competitive salary, commission, health insurance, pension plan, and 25 days holiday.
- Why this job: Make a real impact by helping clients succeed with transformative technology solutions.
- Qualifications: 3-5 years in business development, preferably in SaaS, with a proven track record.
- Other info: Flexible work environment with opportunities for professional growth and collaboration.
The predicted salary is between 45000 - 70000 £ per year.
Are you passionate about driving customer success and growth? Do you enjoy building strong, long-term relationships and helping clients derive real value from technology? We are looking for a proactive and results-driven Account Management Executive to join the sales team for a global SaaS tech company and take full ownership of a portfolio of medium-sized customer accounts.
About the Role
You will manage a set of assigned accounts, ensuring customer satisfaction, retention, and growth. This includes identifying opportunities to upsell and cross-sell products, driving adoption of software solutions, and acting as a trusted advisor for all stakeholders within the customer organisation. Your success will directly impact the business, as we believe our growth is intrinsically tied to our customers’ success.
Key Responsibilities
- Take primary ownership for ensuring growth, satisfaction, and retention within your SMB portfolio.
- Identify and develop new business opportunities within existing accounts to meet upgrade and cross-sell targets.
- Build strong relationships with key decision makers and influencers.
- Create and execute account plans, coordinating with internal experts to ensure successful delivery.
- Proactively mitigate risks that could impact customer satisfaction, adoption, or renewals.
- Collaborate with customer implementation partners to ensure seamless solution delivery and a trusted three-way partnership.
- Use consultative, solution-selling techniques to demonstrate business value and ROI.
- Strengthen relationships through regular engagement, including face-to-face meetings.
- Forecast and track key account metrics, including renewals, upgrades, and pipeline development.
- Build a base of referenceable customer contacts for future opportunities.
Requirements
- 3–5 years of business development experience in a software or SaaS environment, with at least 2 years in Account Management managing medium-sized companies.
- Experience selling SaaS applications such as CRM, ERP, Accounting, or HRMS is highly desirable.
- Proven track record of growing business from existing customer accounts and consistently exceeding revenue targets.
What’s on Offer
- £45k base salary + commission (OTE £60-70k).
- 25 days holiday excluding public holidays.
- Supplementary Health Insurance and Pension Plan.
- Company lunch when working from the office.
- MacBook, mobile, and paid SIM for business use.
- Company-paid travel insurance for business trips.
- Opportunity to work with a global team and contribute to transformative technology solutions.
To Apply
Please apply online or by sending your CV to andy@prfutures.co.uk.
Account Management Executive - Tech B2B Sales in Northampton employer: PRFutures
Contact Detail:
PRFutures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Management Executive - Tech B2B Sales in Northampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the tech B2B space. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your passion for customer success! When you get the chance to chat with hiring managers or during interviews, share stories of how you've helped clients achieve their goals. This will demonstrate that you’re not just about sales, but genuinely care about driving value for customers.
✨Tip Number 3
Prepare for those interviews! Research the company and its products inside out. Be ready to discuss how you can help them grow their customer accounts and what strategies you’d use to upsell and cross-sell. Confidence and knowledge go hand in hand!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our mission of customer success.
We think you need these skills to ace Account Management Executive - Tech B2B Sales in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Management Executive. Highlight your experience in managing customer accounts and driving growth, especially in a SaaS environment. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer success and how you can help our clients derive real value from technology. Be genuine and let your personality come through.
Showcase Relevant Achievements: Don’t just list your responsibilities; showcase your achievements! Include specific examples of how you've exceeded revenue targets or successfully managed accounts. We love numbers that tell a story of your success!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at PRFutures
✨Know Your Accounts
Before the interview, dive deep into the accounts you’ll be managing. Understand their business models, challenges, and how your potential employer's solutions can add value. This will show your proactive approach and genuine interest in driving customer success.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've built strong relationships with clients in the past. Highlight specific instances where your efforts led to increased satisfaction or growth. This is crucial for an Account Management Executive role, so make it personal and relatable.
✨Demonstrate Consultative Selling Techniques
Be ready to discuss your experience with consultative selling. Prepare to explain how you identify customer needs and tailor solutions accordingly. Use real-life scenarios to illustrate your ability to drive adoption and demonstrate ROI.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's approach to customer success or how they measure account growth. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values.
