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For Companies At a Glance
- Tasks: Drive customer success and growth by managing key accounts and building strong relationships.
- Company: Join a global SaaS tech company with a focus on innovation and customer value.
- Benefits: Competitive salary, commission, health insurance, pension plan, and 25 days holiday.
- Why this job: Make a real impact by helping clients succeed with transformative technology solutions.
- Qualifications: 3-5 years in business development, preferably in SaaS, with a proven sales track record.
- Other info: Flexible work environment with 3 days in-office and 2 days remote.
The predicted salary is between 45000 - 70000 £ per year.
Are you passionate about driving customer success and growth? Do you enjoy building strong, long-term relationships and helping clients derive real value from technology? We are looking for a proactive and results-driven Account Management Executive to join the sales team for a global SaaS tech company and take full ownership of a portfolio of medium-sized customer accounts.
About the Role
You will manage a set of assigned accounts, ensuring customer satisfaction, retention, and growth. This includes identifying opportunities to upsell and cross-sell products, driving adoption of software solutions, and acting as a trusted advisor for all stakeholders within the customer organisation. Your success will directly impact the business, as we believe our growth is intrinsically tied to our customers’ success.
Key Responsibilities
- Take primary ownership for ensuring growth, satisfaction, and retention within your SMB portfolio.
- Identify and develop new business opportunities within existing accounts to meet upgrade and cross-sell targets.
- Build strong relationships with key decision makers and influencers.
- Create and execute account plans, coordinating with internal experts to ensure successful delivery.
- Proactively mitigate risks that could impact customer satisfaction, adoption, or renewals.
- Collaborate with customer implementation partners to ensure seamless solution delivery and a trusted three-way partnership.
- Use consultative, solution-selling techniques to demonstrate business value and ROI.
- Strengthen relationships through regular engagement, including face-to-face meetings.
- Forecast and track key account metrics, including renewals, upgrades, and pipeline development.
- Build a base of referenceable customer contacts for future opportunities.
Requirements
- 3–5 years of business development experience in a software or SaaS environment, with at least 2 years in Account Management managing medium-sized companies.
- Experience selling SaaS applications such as CRM, ERP, Accounting, or HRMS is highly desirable.
- Proven track record of growing business from existing customer accounts and consistently exceeding revenue targets.
What’s on Offer
- £45k base salary + commission (OTE £60-70k).
- 25 days holiday excluding public holidays.
- Supplementary Health Insurance and Pension Plan.
- Company lunch when working from the office.
- MacBook, mobile, and paid SIM for business use.
- Company-paid travel insurance for business trips.
- Opportunity to work with a global team and contribute to transformative technology solutions.
To Apply
Please apply online or by sending your CV to andy@prfutures.co.uk.
Account Management Executive - Tech B2B Sales in Milton Keynes employer: PRFutures
Contact Detail:
PRFutures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Management Executive - Tech B2B Sales in Milton Keynes
✨Tip Number 1
Network like a pro! Get out there and connect with people in the tech B2B space. Attend industry events, webinars, or even local meetups. The more you engage, the better your chances of landing that dream role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your past successes in account management. Use specific examples to demonstrate how you've driven customer satisfaction and growth.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace Account Management Executive - Tech B2B Sales in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Account Management Executive role. Highlight your experience in SaaS and any successes you've had in driving customer satisfaction and growth.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about tech sales and how you can help our customers succeed. Share specific examples of how you've built strong relationships and driven results in previous roles.
Showcase Your Achievements: Quantify your achievements where possible! Whether it’s exceeding sales targets or successfully managing accounts, numbers speak volumes. We love seeing how you’ve made an impact in your past roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at PRFutures
✨Know Your Accounts Inside Out
Before the interview, make sure you research the company’s existing customer accounts. Understand their needs, challenges, and how the tech solutions can add value. This will help you demonstrate your proactive approach and ability to drive customer success.
✨Showcase Your Relationship-Building Skills
Be ready to share examples of how you've built strong relationships with clients in the past. Highlight specific instances where your efforts led to customer satisfaction or retention. This is crucial for an Account Management Executive role, so make it personal and relatable.
✨Prepare for Consultative Selling Questions
Expect questions that assess your consultative selling skills. Prepare to discuss how you identify upsell and cross-sell opportunities. Use real-life scenarios to illustrate your thought process and how you’ve successfully demonstrated business value to clients.
✨Metrics Matter – Be Ready to Discuss Them
Since the role involves tracking key account metrics, come prepared with examples of how you've forecasted and tracked renewals, upgrades, and pipeline development in previous roles. This shows you understand the importance of data in driving customer success and growth.
