At a Glance
- Tasks: Oversee daily restaurant operations and ensure exceptional guest experiences.
- Company: Join Prezzo, a dynamic restaurant chain focused on meaningful careers and personal growth.
- Benefits: Enjoy 50% off food, free meals on shift, birthday off, and career development opportunities.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Previous supervisory experience in hospitality, strong communication skills, and a passion for service.
- Other info: Be part of a collaborative team that celebrates achievements and values every member.
The predicted salary is between 24000 - 36000 £ per year.
As a Duty Manager at Prezzo, you will play a pivotal role in overseeing the daily operations of the restaurant, ensuring everything runs smoothly, and providing an exceptional experience for our guests. Working alongside the General Manager, you will be instrumental in leading your team, enhancing performance, and driving the overall success of the business.
At Prezzo, we believe in creating better careers for everyone, offering opportunities for growth, development, and recognition in a supportive and rewarding environment. We are more than just a restaurant chain; we are a place where people build meaningful careers.
You will have the responsibility and autonomy to manage the operations of your restaurant, collaborating with the General Manager to build a high-performing team while honing the leadership skills necessary for your next career milestone.
Life at Prezzo is a place where you can learn, lead, and love what you do, in an environment where everyone is valued, encouraged, and supported to grow. Whether you are supporting other team members, enhancing guest experiences, or finding new ways to improve what we do, you will be making a real impact every day. We celebrate achievements confidently, proudly, joyfully- and always together.
Our Person
- Passionate about hospitality and committed to delivering outstanding guest experiences.
- A strong, people-focused leader who can develop and inspire a high-performing team.
- Business-savvy, able to balance customer satisfaction with operational efficiency and profitability.
- Adaptable and proactive, making real-time decisions in a fast-paced environment.
- Focused on excellence-whether in service, cleanliness, compliance, or team engagement.
How We Work
We thrive in a fast-paced environment, adapting quickly to challenges and making real-time decisions to enhance service and performance. Every guest interaction is approached with care, ensuring it is engaging, personalised, and exceeds expectations. Collaboration is key-we work closely as a team, across both restaurant and support centre to align with operational, commercial, and guest-focused goals, ensuring we deliver excellence in everything we do. Working in an exciting, evolving business, you will be adaptable, proactive, and ready to take on new challenges to support both your own career growth and that of your team.
Experience We Value
- Previous experience in a supervisory or team leader role, ideally in hospitality.
- A positive attitude and strong communication skills.
- Comfortable working in a fast-paced environment.
- Ability to support and guide a team.
- Understanding of health & safety and food safety basics.
- Passion for great service and guest experience.
- Willingness to learn and develop in a leadership role.
Prezzo Perks: What’s in it for you?
- TRONC and Commission Schemes - earn more as you drive success!
- 50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends.
- Your birthday off!
- Employee Assistance Programme & GP appointment helpline.
- Voluntary Bupa dental cover and health cash plan.
- Grow with us- Career development opportunities & internal progression pathways.
Apply Now! Whether you are starting or looking to grow your career, apply today and be part of the Prezzo family!
Restaurant Supervisor / Duty Manager employer: Prezzo
Contact Detail:
Prezzo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor / Duty Manager
✨Tip Number 1
Familiarise yourself with Prezzo's values and culture. Understanding their commitment to exceptional guest experiences and team collaboration will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you improved team performance or enhanced customer satisfaction.
✨Tip Number 3
Demonstrate your adaptability by sharing experiences where you've thrived in fast-paced environments. This will show that you're capable of making real-time decisions, which is crucial for a Duty Manager role.
✨Tip Number 4
Research common challenges faced in restaurant management and think about how you would address them. Being prepared with solutions will showcase your business-savvy mindset and readiness to contribute to Prezzo's success.
We think you need these skills to ace Restaurant Supervisor / Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Duty Manager at Prezzo. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV showcases your supervisory experience in hospitality, emphasising your leadership skills and ability to enhance guest experiences. Use clear headings and bullet points for easy readability.
Write a Strong Cover Letter: In your cover letter, express your passion for hospitality and your commitment to delivering outstanding guest experiences. Mention specific examples of how you've successfully led teams or improved operations in previous roles.
Highlight Relevant Skills: Make sure to include key skills mentioned in the job description, such as adaptability, communication, and a focus on excellence. Use concrete examples to demonstrate how you embody these qualities in a fast-paced environment.
How to prepare for a job interview at Prezzo
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create exceptional guest experiences in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you have successfully managed teams in the past. Highlight instances where you inspired or developed team members, as this aligns with the role's focus on building a high-performing team.
✨Be Ready for Real-Time Decision Making
Expect questions that assess your ability to make quick decisions in a fast-paced environment. Think of scenarios where you had to adapt quickly and how you handled those situations effectively.
✨Understand Operational Efficiency
Familiarise yourself with the balance between customer satisfaction and operational efficiency. Be prepared to discuss how you can contribute to both areas, ensuring that the restaurant runs smoothly while keeping guests happy.