General Manager

General Manager

Banstead Full-Time 37000 - 51800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead your team to deliver exceptional Italian hospitality and create memorable guest experiences.
  • Company: Join Prezzo, a vibrant restaurant chain known for its commitment to great dining and career growth.
  • Benefits: Enjoy bonuses, discounts, free meals, and career development opportunities.
  • Why this job: Make a real impact in a supportive environment that values teamwork and personal growth.
  • Qualifications: 3+ years in hospitality management with strong leadership and commercial skills required.
  • Other info: Celebrate achievements together and enjoy your birthday off!

The predicted salary is between 37000 - 51800 £ per year.

As a General Manager at Prezzo, you’ll be at the heart of your restaurant, leading your team to success while delivering exceptional Italian hospitality. We’re looking for someone who can inspire and develop their team, creating a workplace where everyone feels valued and has the opportunity to grow. You'll be great at building relationships with both guests and team members, showcasing an environment where our values shine. Most importantly, you’ll embrace our belief that nothing is too much trouble when it comes to making our guests happy—because at Prezzo, success isn’t just about great dining, it’s about creating better careers and better moments for everyone involved.

Prezzo is a place where you can learn, lead, and love what you do, in an environment where everyone is valued, encouraged, and supported to grow. Whether you’re supporting other team members, enhancing guest experiences, or finding new ways to improve what we do, you’ll be making a real impact every day. We celebrate achievements confidently, proudly, joyfully—and always together.

Our Person

  • Passionate about hospitality and committed to delivering outstanding guest experiences.
  • A strong, people-focused leader who can develop and inspire a high-performing team.
  • Business-savvy, able to balance customer satisfaction with operational efficiency and profitability.
  • Adaptable and proactive, making real-time decisions in a fast-paced environment.
  • Focused on excellence—whether in service, cleanliness, compliance, or team engagement.

How We Work

We thrive in a fast-paced environment, adapting quickly to challenges and making real-time decisions to enhance service and performance. Every guest interaction is approached with care, ensuring it is engaging, personalised, and exceeds expectations. Collaboration is key—we work closely as a team, across both restaurant and support centre to align with operational, commercial, and guest-focused goals, ensuring we deliver excellence in everything we do. Working in an exciting, evolving business, you’ll be adaptable, proactive, and ready to take on new challenges to support both your own career growth and that of your team.

Experience We Value

  • 3+ years of experience as a General Manager or senior manager in the hospitality industry.
  • Proven ability to lead, motivate, and develop high-performing teams.
  • Strong commercial awareness with experience in P&L management, sales growth, and cost control.
  • Passion for hospitality with a customer-first mindset.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities, able to make effective real-time decisions.
  • Commitment to upholding health & safety and food safety standards.
  • Organised, detail-oriented, and able to balance multiple priorities effectively.

Prezzo Perks: What’s in it for you?

  • Bonus and Commission Schemes – earn more as you drive success!
  • 50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends.
  • Your birthday off!
  • Employee Assistance Programme & GP appointment helpline.
  • Voluntary Bupa dental cover and health cash plan.
  • Grow with us- Career development opportunities & internal progression pathways.

Apply Now! Whether you’re starting or looking to grow your career, apply today and be part of the Prezzo family!

General Manager employer: Prezzo

At Prezzo, we pride ourselves on being an exceptional employer that values every team member and fosters a culture of growth and collaboration. As a General Manager, you'll not only lead a passionate team in delivering outstanding Italian hospitality but also enjoy a range of benefits including competitive pay, generous discounts, and opportunities for career advancement. Join us in creating memorable dining experiences while building a rewarding career in a supportive and dynamic environment.
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Contact Detail:

Prezzo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Familiarise yourself with Prezzo's values and culture. Understanding their commitment to exceptional hospitality and team development will help you align your approach during interviews and discussions.

✨Tip Number 2

Prepare examples of how you've successfully led teams in the past. Highlight specific instances where you inspired your team or improved guest experiences, as this will resonate well with the hiring managers.

✨Tip Number 3

Showcase your business acumen by discussing your experience with P&L management and operational efficiency. Be ready to share strategies you've implemented that resulted in sales growth or cost control.

✨Tip Number 4

Demonstrate your adaptability by preparing for situational questions. Think about how you've handled challenges in fast-paced environments and be ready to discuss your problem-solving skills.

We think you need these skills to ace General Manager

Leadership Skills
Team Development
Customer Service Excellence
Operational Efficiency
Financial Acumen
P&L Management
Sales Growth Strategies
Cost Control
Problem-Solving Skills
Real-Time Decision Making
Communication Skills
Interpersonal Skills
Health & Safety Compliance
Food Safety Standards
Organisational Skills
Attention to Detail
Adaptability
Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management. Focus on your leadership skills, team development, and any achievements that demonstrate your ability to enhance guest experiences.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to delivering outstanding guest experiences. Mention specific examples of how you've successfully led teams and improved service in previous roles.

Highlight Relevant Experience: In your application, emphasise your 3+ years of experience as a General Manager or senior manager in the hospitality industry. Include details about your P&L management, sales growth, and any cost control measures you've implemented.

Showcase Your People Skills: Demonstrate your strong communication and interpersonal skills in your application. Provide examples of how you've motivated and developed high-performing teams, and how you handle real-time decision-making in a fast-paced environment.

How to prepare for a job interview at Prezzo

✨Show Your Passion for Hospitality

Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create exceptional guest experiences in your previous roles.

✨Demonstrate Leadership Skills

Prepare to discuss your leadership style and how you have successfully developed and motivated teams in the past. Highlight any specific achievements that showcase your ability to inspire others and drive performance.

✨Understand the Business Metrics

Familiarise yourself with key business metrics relevant to the role, such as P&L management and sales growth. Be ready to discuss how you have used these metrics to make informed decisions and improve operational efficiency.

✨Emphasise Adaptability and Problem-Solving

In a fast-paced environment like Prezzo, adaptability is crucial. Prepare examples of situations where you had to make quick decisions or adapt to unexpected challenges, demonstrating your proactive approach to problem-solving.

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