Duty Manager

Duty Manager

York Part-Time No home office possible
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At a Glance

  • Tasks: Lead shifts, support the team, and deliver unforgettable guest experiences.
  • Company: Join Prezzo Italian, a vibrant restaurant with a team-first culture.
  • Benefits: Competitive pay, tips, flexible shifts, free meals, and exclusive discounts.
  • Why this job: Step up in hospitality, develop leadership skills, and make a real impact.
  • Qualifications: Experience in hospitality, strong communication skills, and a passion for food.
  • Other info: Structured training and clear career pathways to grow your career.

Duty Manager – Prezzo Italian
“Put Your Heart into It”
£ per hour (£ per hour when Manager on Shift) – plus tronc/tips, commission, & perks!

Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we’re looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team.

This is more than a job – it’s your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.

What You’ll Do

  • Act as keyholder and take responsibility for opening and closing the restaurant.
  • Lead service during shifts when the GM/Assistant Manager is not present.
  • Deliver Hospitality Magic by setting the tone for service on the floor.
  • Support smooth handover between shifts and maintain communication with managers.
  • Assist with cashing up, compliance paperwork, and stock checks.
  • Step into a leadership role during busy periods, motivating and guiding the team.
  • Respond to guest feedback with professionalism and positivity.
  • Champion HEART values and act as a role model to newer team members.
  • What We’re Looking For

  • Experience in a hospitality team role ( server, bartender, supervisor).
  • Confidence to lead a team during busy service.
  • Strong communication and people skills.
  • Basic understanding of compliance, cashing up, and health & safety.
  • Flexible, reliable, and eager to grow into leadership.
  • Passion for food and hospitality.
  • Why Join Prezzo Italian?

  • Structured training and clear career pathways to Assistant Manager and beyond.
  • Competitive pay, tronc/tips, commission and recognition for your achievements.
  • Flexible shifts and a supportive workplace culture.
  • Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
  • Be part of a team-first business where teamwork makes the magic.
  • Ready to join a team that thrives on pride, pace, and purpose – and discover a place where your heart makes the magic? Apply now and discover where you truly belong.

    Duty Manager employer: Prezzo

    At Prezzo Italian, we pride ourselves on being an exceptional employer that values the growth and development of our team members. As a Duty Manager, you'll enjoy competitive pay, structured training, and clear career pathways, all within a supportive and vibrant work culture that champions teamwork and hospitality excellence. With unique perks like free meals, generous discounts, and a focus on wellbeing, joining us means becoming part of a family where your contributions truly matter.
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    Contact Detail:

    Prezzo Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Duty Manager

    Tip Number 1

    Network like a pro! Chat with folks in the hospitality scene, attend local events, and don’t be shy to reach out on social media. You never know who might have the inside scoop on a Duty Manager role!

    Tip Number 2

    Show up in person! If you’re eyeing a specific restaurant, pop in and ask to speak with a manager. A friendly face can make a lasting impression and show your genuine interest in joining their team.

    Tip Number 3

    Prepare for those interviews! Brush up on your leadership skills and think of examples where you’ve delivered great service or handled tough situations. We want to see that passion for hospitality shine through!

    Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

    We think you need these skills to ace Duty Manager

    Leadership Skills
    Communication Skills
    Team Motivation
    Customer Service
    Cash Handling
    Compliance Knowledge
    Health & Safety Awareness
    Flexibility
    Reliability
    Hospitality Knowledge
    Problem-Solving Skills
    Time Management
    Conflict Resolution

    Some tips for your application 🫡

    Show Your Passion: When writing your application, let your love for hospitality shine through! We want to see how excited you are about joining our team and delivering that 'Hospitality Magic' to our guests.

    Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality roles. Whether you've been a server or a supervisor, we want to know how your background prepares you for the Duty Manager position.

    Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

    How to prepare for a job interview at Prezzo

    Know the HEART Values

    Before your interview, make sure you understand Prezzo's HEART values. These are crucial for the role of Duty Manager, so think about how you can demonstrate these values in your past experiences. Be ready to share specific examples of how you've embodied these principles in your previous roles.

    Showcase Your Leadership Skills

    As a Duty Manager, you'll need to lead a team during busy shifts. Prepare to discuss times when you've taken charge or motivated your colleagues. Think about situations where you’ve had to step up and how you handled them, as this will show your potential to thrive in a leadership role.

    Familiarise Yourself with Compliance and Cashing Up

    Since the role involves compliance paperwork and cashing up, brush up on your knowledge in these areas. Be prepared to answer questions about health and safety regulations and how you would ensure compliance in a busy restaurant environment. This will demonstrate your readiness for the responsibilities of the position.

    Prepare Questions for Them

    Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and what success looks like in the Duty Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

    Duty Manager
    Prezzo
    Location: York
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