Duty Manager

Duty Manager

Leeds Full-Time No home office possible
Go Premium
P

At a Glance

  • Tasks: Lead shifts, support the team, and deliver unforgettable guest experiences.
  • Company: Join Prezzo Italian, a vibrant restaurant with a team-first culture.
  • Benefits: Competitive pay, tips, free meals, and flexible shifts.
  • Why this job: Develop leadership skills while being part of an energetic hospitality team.
  • Qualifications: Experience in hospitality and strong communication skills required.
  • Other info: Clear career pathways and a supportive workplace culture await you.

Restaurant Supervisor (Duty Manager) – Prezzo Italian
\”Better Careers for Everyone!\”

£ per hour – plus tronc and access to our stunning commission scheme!

As a Duty Manager at Prezzo Italian, you’ll be at the heart of the action – supporting the management team to keep the restaurant running smoothly and the energy high.

You’ll lead by example, helping deliver memorable service while ensuring every guest enjoys a warm, seamless experience. With confidence and care, you’ll guide day-to-day operations, lead shifts with clarity, and offer hands-on support across both the floor and the kitchen.

More than anything, you’ll help foster a positive, welcoming space where your team feels motivated, connected, and proud to give their best.

How we work

  • Respond with confidence and heart to unexpected challenges, making quick decisions that keep service standards high.
  • Make every guest interaction count—engaging with warmth and delivering a personal touch that leaves a lasting impression.
  • Rally with your team to stay aligned on daily goals, keeping service smooth and guest satisfaction front of mind.
  • Partner closely with your management team to bring broader restaurant goals to life, supporting performance with purpose and pride.
  • Our Person – We are looking for someone who:

  • Support the Assistant Manager and General Manager in running shifts.
  • Ensure the team is clear on their tasks and provide guidance where needed.
  • Lead by example, maintaining high service standards and teamwork.
  • Ensure guests feel welcome and looked after during their visit.
  • Step in to resolve minor guest issues and escalate where necessary.
  • Support the team in delivering an excellent dining experience.
  • Help train and develop new team members.
  • Keep the team motivated and engaged during shifts, ensuring everyone is working together effectively.
  • Assist in managing stock levels and restaurant cleanliness.
  • Ensure guests are safe by managing food safety, health & safety and allergen procedures are followed.
  • Work with management to maintain efficiency and compliance and highlight potential risk.
  • Experience We Value

  • Previous experience in a supervisory or team leader role, ideally in hospitality.
  • A positive attitude and strong communication skills.
  • Comfortable working in a fast-paced environment.
  • Ability to support and guide a team. Understanding of health & safety and food safety basics.
  • Passion for great service and guest experience.
  • Willingness to learn and develop in a leadership role .
  • Prezzo Perks: What’s in it for you?

  • TRONC and Commission Schemes – earn more as you drive success!

  • 50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends.

  • Your birthday off!

  • Employee Assistance Programme & GP appointment helpline.

  • Grow with us – Career development opportunities & internal progression pathways.

  • Apply Now!

    Whether you’re starting or looking to grow your career,apply today and be part of the Prezzo family

    Duty Manager employer: Prezzo

    At Prezzo Italian, we pride ourselves on being an exceptional employer that values teamwork and personal growth. As a Duty Manager, you'll enjoy competitive pay, structured training, and clear career pathways, all within a supportive work culture that champions your development. With perks like free meals, generous discounts, and a focus on wellbeing, you'll find a rewarding environment where your passion for hospitality can truly shine.
    P

    Contact Detail:

    Prezzo Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Duty Manager

    ✨Tip Number 1

    Network like a pro! Chat with folks in the hospitality scene, whether it's at events or online. You never know who might have the inside scoop on a Duty Manager role at Prezzo Italian!

    ✨Tip Number 2

    Show off your personality during interviews! We want to see your passion for food and hospitality shine through. Be confident, share your experiences, and let us know how you can bring that HEART magic to our team.

    ✨Tip Number 3

    Prepare some questions for us! Asking about our training programmes or team culture shows you're genuinely interested in growing with Prezzo Italian. Plus, it helps you figure out if we're the right fit for you too!

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

    We think you need these skills to ace Duty Manager

    Leadership Skills
    Communication Skills
    Team Management
    Customer Service
    Cash Handling
    Compliance Knowledge
    Health & Safety Awareness
    Problem-Solving Skills
    Flexibility
    Reliability
    Motivational Skills
    Hospitality Knowledge
    Time Management

    Some tips for your application 🫡

    Show Your Passion: When writing your application, let your love for hospitality shine through! We want to see how excited you are about joining our team and delivering that 'Hospitality Magic' to our guests.

    Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality roles. Whether you've been a server or a supervisor, we want to know how your background prepares you for the Duty Manager position.

    Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

    How to prepare for a job interview at Prezzo

    ✨Know the Company Inside Out

    Before your interview, take some time to research Prezzo Italian. Understand their values, especially the HEART values they champion. This will not only show your enthusiasm but also help you align your answers with what they stand for.

    ✨Showcase Your Leadership Skills

    As a Duty Manager, you'll need to lead a team during busy shifts. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. This will demonstrate your capability to step up when needed.

    ✨Practice Your Communication

    Strong communication is key in hospitality. During the interview, practice clear and confident communication. You might even want to role-play common scenarios, like responding to guest feedback or guiding a team through a busy service.

    ✨Ask Thoughtful Questions

    At the end of the interview, don’t forget to ask questions! Inquire about the training process, career pathways, or how they maintain their supportive workplace culture. This shows your genuine interest in growing with the company.

    Duty Manager
    Prezzo
    Location: Leeds
    Go Premium

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    P
    Similar positions in other companies
    UK’s top job board for Gen Z
    discover-jobs-cta
    Discover now
    >