Duty Manager

Duty Manager

Edinburgh Full-Time No home office possible
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At a Glance

  • Tasks: Lead shifts, support the team, and ensure a fantastic dining experience for guests.
  • Company: Join Prezzo Italian, a vibrant restaurant with a focus on great service.
  • Benefits: Earn ÂŁ12.61 per hour plus tronc, discounts, and career development opportunities.
  • Why this job: Be at the heart of the action and make a real impact on guest experiences.
  • Qualifications: Previous supervisory experience in hospitality and a passion for great service.
  • Other info: Enjoy a supportive team environment with opportunities for growth and progression.

Restaurant Supervisor (Duty Manager) – Prezzo Italian
\”Better Careers for Everyone!\”

£ per hour – plus tronc and access to our stunning commission scheme!

As a Duty Manager at Prezzo Italian, you’ll be at the heart of the action – supporting the managementteam to keep the restaurant running smoothly and the energy high.

You’ll lead by example, helping deliver memorable service while ensuring every guest enjoys a warm, seamless experience. With confidence and care, you’ll guide day-to-day operations, lead shifts with clarity, and offer hands-on support across both the floor and the kitchen.

More than anything, you’ll help foster a positive, welcoming space where your team feels motivated, connected, and proud to give their best.

How we work

  • Respond with confidence and heart to unexpected challenges, making quick decisions that keep service standards high.
  • Make every guest interaction count—engaging with warmth and delivering a personal touch that leaves a lasting impression.
  • Rally with your team to stay aligned on daily goals, keeping service smooth and guest satisfaction front of mind.
  • Partner closely with your management team to bring broader restaurant goals to life, supporting performance with purpose and pride.
  • Our Person – We are looking for someone who:

  • Support the Assistant Manager and General Manager in running shifts.
  • Ensure the team is clear on their tasks and provide guidance where needed.
  • Lead by example, maintaining high service standards and teamwork.
  • Ensure guests feel welcome and looked after during their visit.
  • Step in to resolve minor guest issues and escalate where necessary.
  • Support the team in delivering an excellent dining experience.
  • Help train and develop new team members.
  • Keep the team motivated and engaged during shifts, ensuring everyone is working together effectively.
  • Assist in managing stock levels and restaurant cleanliness.
  • Ensure guests are safe by managing food safety, health & safety and allergen procedures are followed.
  • Work with management to maintain efficiency and compliance and highlight potential risk.
  • Experience We Value

  • Previous experience in a supervisory or team leader role, ideally in hospitality.
  • A positive attitude and strong communication skills.
  • Comfortable working in a fast-paced environment.
  • Ability to support and guide a team. Understanding of health & safety and food safety basics.
  • Passion for great service and guest experience.
  • Willingness to learn and develop in a leadership role .
  • Prezzo Perks: What’s in it for you?

  • TRONC and Commission Schemes – earn more as you drive success!

  • 50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends.

  • Your birthday off!

  • Employee Assistance Programme & GP appointment helpline.

  • Grow with us – Career development opportunities & internal progression pathways.

  • Apply Now!

    Whether you’re starting or looking to grow your career,apply today and be part of the Prezzo family!

    Duty Manager employer: Prezzo

    At Prezzo Italian, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and encouraged to thrive. As a Duty Manager, you'll enjoy competitive pay, generous discounts, and the opportunity for career development within a supportive environment that prioritises teamwork and guest satisfaction. Join us in creating memorable dining experiences while growing your skills and career in the heart of our bustling restaurant.
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    Contact Detail:

    Prezzo Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Duty Manager

    ✨Tip Number 1

    Get to know the restaurant vibe! Before your interview, pop in for a meal or a coffee. This way, you can chat with staff and get a feel for the atmosphere. Plus, it shows you're genuinely interested in being part of the team!

    ✨Tip Number 2

    Practice your people skills! As a Duty Manager, you'll be leading a team and interacting with guests. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.

    ✨Tip Number 3

    Show off your leadership style! During the interview, share examples of how you've motivated a team or resolved conflicts. We want to see how you lead by example and keep the energy high, just like we do at Prezzo!

    ✨Tip Number 4

    Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our amazing perks right there. Let’s get you on board with the Prezzo family!

    We think you need these skills to ace Duty Manager

    Leadership Skills
    Communication Skills
    Team Management
    Customer Service
    Problem-Solving Skills
    Time Management
    Food Safety Knowledge
    Health & Safety Awareness
    Training and Development
    Adaptability
    Conflict Resolution
    Motivational Skills
    Attention to Detail

    Some tips for your application 🫡

    Show Your Passion for Service: When you're writing your application, let your love for great service shine through! Share examples of how you've made guests feel special in previous roles. We want to see that you genuinely care about creating memorable experiences.

    Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experience and skills. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for the Duty Manager role.

    Highlight Teamwork Skills: Since you'll be leading a team, it's important to showcase your ability to work well with others. Mention any past experiences where you’ve motivated or guided a team, as this will resonate with us at Prezzo. We love a team player!

    Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you into our system quickly. Plus, it shows you’re keen on joining the Prezzo family!

    How to prepare for a job interview at Prezzo

    ✨Know the Role Inside Out

    Before your interview, make sure you understand what being a Duty Manager at Prezzo entails. Familiarise yourself with their values and how they prioritise guest experience. This will help you demonstrate that you're not just looking for any job, but that you're genuinely interested in contributing to their team.

    ✨Showcase Your Leadership Skills

    As a Duty Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain high service standards, as this is crucial for the role.

    ✨Engage with Warmth

    During the interview, remember that Prezzo values personal connections. Practice engaging with warmth and enthusiasm. Think about how you can make a lasting impression, just like you would with guests in the restaurant. A friendly attitude can go a long way!

    ✨Prepare for Scenario Questions

    Expect questions that assess how you'd handle real-life situations in the restaurant. Think of scenarios related to guest complaints or team dynamics. Be ready to explain your thought process and decision-making skills, showing that you can respond confidently to unexpected challenges.

    Duty Manager
    Prezzo
    Location: Edinburgh
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