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- Tasks: Lead shifts, support the team, and ensure a fantastic dining experience for guests.
- Company: Join Prezzo Italian, a vibrant restaurant focused on delivering memorable service.
- Benefits: Enjoy TRONC, commission schemes, 50% off meals, and your birthday off!
- Why this job: Be part of a dynamic team, develop leadership skills, and make a real impact.
- Qualifications: Previous supervisory experience in hospitality and a passion for great service required.
- Other info: Career growth opportunities available; apply now to join the Prezzo family!
Job Description
Duty Manager – Prezzo Italian“Put Your Heart into It”£12.61 per hour (£13.11 per hour when Manager on Shift) – plus tronc/tips, commission, & perks!
Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we’re looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team.
This is more than a job – it’s your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.
What You’ll Do
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Act as keyholder and take responsibility for opening and closing the restaurant.
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Lead service during shifts when the GM/Assistant Manager is not present.
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Deliver Hospitality Magic by setting the tone for service on the floor.
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Support smooth handover between shifts and maintain communication with managers.
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Assist with cashing up, compliance paperwork, and stock checks.
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Step into a leadership role during busy periods, motivating and guiding the team.
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Respond to guest feedback with professionalism and positivity.
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Champion HEART values and act as a role model to newer team members.
What We’re Looking For
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Experience in a hospitality team role (e.g. server, bartender, supervisor).
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Confidence to lead a team during busy service.
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Strong communication and people skills.
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Basic understanding of compliance, cashing up, and health & safety.
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Flexible, reliable, and eager to grow into leadership.
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Passion for food and hospitality.
Why Join Prezzo Italian?
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Structured training and clear career pathways to Assistant Manager and beyond.
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Competitive pay, tronc/tips, commission and recognition for your achievements.
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Flexible shifts and a supportive workplace culture.
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Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
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Be part of a team-first business where teamwork makes the magic.
Ready to join a team that thrives on pride, pace, and purpose – and discover a place where your heart makes the magic? Apply now and discover where you truly belong.
Duty Manager employer: Prezzo
Contact Detail:
Prezzo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with Prezzo's values and culture. Understanding their commitment to guest experience and team motivation will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your previous supervisory experience in hospitality. Be ready to share specific examples of how you've led a team, resolved guest issues, and maintained high service standards in a fast-paced environment.
✨Tip Number 3
Prepare to discuss your understanding of health and safety regulations. Being knowledgeable about food safety and allergen procedures will demonstrate your readiness to manage these critical aspects of the role.
✨Tip Number 4
Show your passion for great service by sharing stories of memorable guest interactions. This will illustrate your commitment to creating a welcoming atmosphere and your ability to engage with customers effectively.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Duty Manager at Prezzo Italian. Highlight your relevant experience in hospitality and supervisory roles in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, communication skills, and any experience in managing teams or ensuring guest satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've successfully led a team or resolved guest issues in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Prezzo
✨Show Your Leadership Skills
As a Duty Manager, you'll need to lead by example. During the interview, share specific examples of how you've successfully managed a team or resolved conflicts in a previous role. This will demonstrate your ability to guide and motivate others.
✨Emphasise Guest Experience
Make sure to highlight your passion for providing excellent service. Discuss any past experiences where you went above and beyond to ensure guests had a memorable experience, as this aligns perfectly with the role's focus on guest satisfaction.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially in high-pressure situations. Prepare for scenarios where you might need to resolve guest complaints or manage staff during busy shifts, showcasing your quick decision-making abilities.
✨Understand Health & Safety Protocols
Since the role involves managing food safety and health regulations, brush up on these topics before your interview. Being knowledgeable about these procedures will show that you take the responsibilities of the position seriously.
