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- Tasks: Lead shifts, support the team, and ensure a fantastic dining experience for guests.
- Company: Join Prezzo Italian, a vibrant restaurant focused on delivering memorable service.
- Benefits: Enjoy TRONC, commission schemes, 50% off meals, and your birthday off!
- Why this job: Be part of a dynamic team, develop leadership skills, and make a real impact.
- Qualifications: Previous supervisory experience in hospitality and a passion for great service required.
- Other info: Career growth opportunities available; apply now to join the Prezzo family!
Restaurant Supervisor (Duty Manager) – Prezzo Italian
\”Better Careers for Everyone!\”
£12.61 per hour – plus tronc and access to our stunning commission scheme!
As a Duty Manager at Prezzo Italian, you\’ll be at the heart of the action – supporting the management team to keep the restaurant running smoothly and the energy high.
You\’ll lead by example, helping deliver memorable service while ensuring every guest enjoys a warm, seamless experience. With confidence and care, you\’ll guide day-to-day operations, lead shifts with clarity, and offer hands-on support across both the floor and the kitchen.
More than anything, you\’ll help foster a positive, welcoming space where your team feels motivated, connected, and proud to give their best.
How we work
- Respond with confidence and heart to unexpected challenges, making quick decisions that keep service standards high.
- Make every guest interaction count-engaging with warmth and delivering a personal touch that leaves a lasting impression.
- Rally with your team to stay aligned on daily goals, keeping service smooth and guest satisfaction front of mind.
- Partner closely with your management team to bring broader restaurant goals to life, supporting performance with purpose and pride.
Our Person – We are looking for someone who:
- Support the Assistant Manager and General Manager in running shifts.
- Ensure the team is clear on their tasks and provide guidance where needed.
- Lead by example, maintaining high service standards and teamwork.
- Ensure guests feel welcome and looked after during their visit.
- Step in to resolve minor guest issues and escalate where necessary.
- Support the team in delivering an excellent dining experience.
- Help train and develop new team members.
- Keep the team motivated and engaged during shifts, ensuring everyone is working together effectively.
- Assist in managing stock levels and restaurant cleanliness.
- Ensure guests are safe by managing food safety, health & safety and allergen procedures are followed.
- Work with management to maintain efficiency and compliance and highlight potential risk.
Experience We Value
- Previous experience in a supervisory or team leader role, ideally in hospitality.
- A positive attitude and strong communication skills.
- Comfortable working in a fast-paced environment.
- Ability to support and guide a team. Understanding of health & safety and food safety basics.
- Passion for great service and guest experience.
- Willingness to learn and develop in a leadership role .
Prezzo Perks: What\’s in it for you?
- TRONC and Commission Schemes – earn more as you drive success!
- 50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends.
- Your birthday off!
- Employee Assistance Programme & GP appointment helpline.
- Grow with us – Career development opportunities & internal progression pathways.
Apply Now!
Whether you\’re starting or looking to grow your career, apply today and be part of the Prezzo family!
Duty Manager employer: Prezzo
Contact Detail:
Prezzo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with Prezzo's values and culture. Understanding their commitment to guest experience and team motivation will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your previous supervisory experience in hospitality. Be ready to share specific examples of how you've led a team, resolved guest issues, and maintained high service standards in a fast-paced environment.
✨Tip Number 3
Prepare to discuss your understanding of health and safety regulations. Being knowledgeable about food safety and allergen procedures will demonstrate your readiness to manage these critical aspects of the role.
✨Tip Number 4
Show your passion for great service by sharing stories of memorable guest interactions. This will illustrate your commitment to creating a welcoming atmosphere and your ability to engage with customers effectively.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Duty Manager at Prezzo Italian. Highlight your relevant experience in hospitality and supervisory roles in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, communication skills, and any experience in managing teams or ensuring guest satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've successfully led a team or resolved guest issues in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Prezzo
✨Show Your Leadership Skills
As a Duty Manager, you'll need to lead by example. During the interview, share specific examples of how you've successfully managed a team or resolved conflicts in a previous role. This will demonstrate your ability to guide and motivate others.
✨Emphasise Guest Experience
Make sure to highlight your passion for providing excellent service. Discuss any past experiences where you went above and beyond to ensure guests had a memorable experience, as this aligns perfectly with the role's focus on guest satisfaction.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially in high-pressure situations. Prepare for scenarios where you might need to resolve guest complaints or manage staff during busy shifts, showcasing your quick decision-making abilities.
✨Understand Health & Safety Protocols
Since the role involves managing food safety and health regulations, brush up on these topics before your interview. Being knowledgeable about these procedures will show that you take the responsibilities of the position seriously.
