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- Tasks: Lead shifts, support the team, and ensure a fantastic dining experience for guests.
- Company: Join Prezzo Italian, a vibrant restaurant dedicated to delivering memorable service.
- Benefits: Enjoy TRONC, commission schemes, 50% off meals, and your birthday off!
- Why this job: Be part of a dynamic team, develop leadership skills, and make a real impact.
- Qualifications: Previous supervisory experience in hospitality and a passion for great service required.
- Other info: Career growth opportunities available; apply now to join the Prezzo family!
Duty Manager – Prezzo Italian
“Put Your Heart into It”
£12.61 per hour (£13.11 per hour when Manager on Shift) – plus tronc / tips, commission, & perks!
Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we’re looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team.
This is more than a job – it’s your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.
What You’ll Do
- Act as keyholder and take responsibility for opening and closing the restaurant.
- Lead service during shifts when the GM / Assistant Manager is not present.
- Deliver Hospitality Magic by setting the tone for service on the floor.
- Support smooth handover between shifts and maintain communication with managers.
- Assist with cashing up, compliance paperwork, and stock checks.
- Step into a leadership role during busy periods, motivating and guiding the team.
- Respond to guest feedback with professionalism and positivity.
- Champion HEART values and act as a role‑model to newer team members.
What We’re Looking For
- Experience in a hospitality team role (e.g. server, bartender, supervisor).
- Confidence to lead a team during busy service.
- Strong communication and people skills.
- Basic understanding of compliance, cashing up, and health & safety.
- Flexible, reliable, and eager to grow into leadership.
- Passion for food and hospitality.
Why Join Prezzo Italian?
- Structured training and clear career pathways to Assistant Manager and beyond.
- Competitive pay, tronc / tips, commission and recognition for your achievements.
- Flexible shifts and a supportive workplace culture.
- Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
- Be part of a team‑first business where teamwork makes the magic.
Ready to join a team that thrives on pride, pace, and purpose – and discover a place where your heart makes the magic? Apply now and discover where you truly belong.
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Duty Manager employer: Prezzo
Contact Detail:
Prezzo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with Prezzo's values and culture. Understanding their commitment to guest experience and team motivation will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare examples from your previous experience that showcase your leadership skills in a fast-paced environment. Highlight situations where you successfully resolved guest issues or motivated your team.
✨Tip Number 3
Research common challenges faced by Duty Managers in the hospitality industry. Being able to discuss these challenges and how you would address them can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Prezzo if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Duty Manager position at Prezzo Italian. Understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Highlight relevant experience in your CV, especially any supervisory or team leader roles in hospitality. Use specific examples that demonstrate your ability to lead a team, maintain high service standards, and handle guest interactions.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for great service and your understanding of the hospitality industry. Mention how your previous experiences align with the responsibilities of the Duty Manager role and express your enthusiasm for joining the Prezzo family.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at Prezzo
✨Show Your Leadership Skills
As a Duty Manager, you'll need to lead by example. During the interview, share specific examples of how you've successfully managed a team or resolved conflicts in a previous role. This will demonstrate your ability to guide and motivate others.
✨Emphasise Guest Experience
Make sure to highlight your passion for providing excellent service. Discuss any past experiences where you went above and beyond to ensure guests had a memorable experience, as this aligns perfectly with what the restaurant values.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss how you've handled unexpected challenges in a fast-paced environment. Share specific scenarios where you made quick decisions to maintain high service standards, showcasing your ability to think on your feet.
✨Understand Health & Safety Protocols
Since the role involves managing food safety and health regulations, brush up on these topics before your interview. Being able to discuss your understanding of these procedures will show that you're serious about maintaining a safe dining environment.
