At a Glance
- Tasks: Lead shifts, support the team, and deliver unforgettable guest experiences.
- Company: Join Prezzo Italian, a vibrant restaurant with a team-first culture.
- Benefits: Competitive pay, tips, flexible shifts, and amazing perks like free meals.
- Other info: Structured training and clear career pathways to grow your career.
- Why this job: Step up in hospitality, develop leadership skills, and make a real impact.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for food.
The predicted salary is between 12 - 13 £ per hour.
£12.61 per hour (£13.11 per hour when Manager on Shift) – plus tronc/tips, commission, & perks!
Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we’re looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team. This is more than a job – it’s your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.
What You’ll Do
- Act as keyholder and take responsibility for opening and closing the restaurant.
- Lead service during shifts when the GM/Assistant Manager is not present.
- Deliver Hospitality Magic by setting the tone for service on the floor.
- Support smooth handover between shifts and maintain communication with managers.
- Assist with cashing up, compliance paperwork, and stock checks.
- Step into a leadership role during busy periods, motivating and guiding the team.
- Respond to guest feedback with professionalism and positivity.
- Champion HEART values and act as a role model to newer team members.
What We’re Looking For
- Experience in a hospitality team role (e.g. server, bartender, supervisor).
- Confidence to lead a team during busy service.
- Strong communication and people skills.
- Basic understanding of compliance, cashing up, and health & safety.
- Flexible, reliable, and eager to grow into leadership.
- Passion for food and hospitality.
Why Join Prezzo Italian?
- Structured training and clear career pathways to Assistant Manager and beyond.
- Competitive pay, tronc/tips, commission and recognition for your achievements.
- Flexible shifts and a supportive workplace culture.
- Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
- Be part of a team-first business where teamwork makes the magic.
Duty Manager employer: Prezzo Uxbridge
At Prezzo Italian, we pride ourselves on being an exceptional employer that values the growth and development of our team members. As a Duty Manager, you'll enjoy competitive pay, structured training, and clear career pathways, all within a supportive and flexible work culture that prioritises teamwork and employee wellbeing. Join us to not only enhance your leadership skills but also to be part of a vibrant environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Get to know the restaurant scene! Visit Prezzo Italian and chat with the staff. This shows your genuine interest and helps you understand the vibe, which can be a game-changer in interviews.
✨Tip Number 2
Practice your leadership skills! Volunteer to lead small projects or events in your current role. This will give you real-life examples to share during your interview, showing you’re ready to step up as a Duty Manager.
✨Tip Number 3
Brush up on your communication skills! Role-play common scenarios you might face as a Duty Manager, like handling guest feedback or motivating your team. The more prepared you are, the more confident you'll feel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the Prezzo family!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality shine through! Share why you’re excited about the Duty Manager role at Prezzo Italian and how you can contribute to creating unforgettable guest experiences.
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality. We want to see how your previous roles have prepared you for leading a team and delivering top-notch service, so don’t hold back on those details!
Be Authentic:We’re looking for genuine individuals who embody our HEART values. Use your application to showcase your personality and how you connect with others, as strong communication skills are key in this role.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for the role!
How to prepare for a job interview at Prezzo Uxbridge
✨Know the HEART Values
Before your interview, make sure you understand Prezzo's HEART values. These are crucial for the role of Duty Manager. Be ready to discuss how you embody these values in your previous experiences and how you can inspire your team to do the same.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead the team during busy shifts. Prepare examples from your past roles where you've successfully led a team or handled a challenging situation. Highlight your ability to motivate others and maintain a positive atmosphere.
✨Familiarise Yourself with Compliance and Cashing Up
Brush up on your knowledge of compliance paperwork and cashing up procedures. Being able to speak confidently about these topics will show that you're ready to take on the responsibilities of the role and ensure smooth operations.
✨Prepare for Guest Interaction Scenarios
Expect questions about how you'd handle guest feedback or complaints. Think of specific instances where you've turned a negative experience into a positive one. This will demonstrate your commitment to delivering unforgettable guest experiences.
