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- Tasks: Lead shifts, support the team, and deliver unforgettable guest experiences.
- Company: Join Prezzo Italian, a vibrant restaurant with a team-first culture.
- Benefits: Competitive pay, tips, free meals, and flexible shifts.
- Why this job: Step up in hospitality and develop your leadership skills while having fun.
- Qualifications: Experience in hospitality and strong communication skills required.
- Other info: Structured training and clear career pathways to grow your career.
The predicted salary is between 12 - 13 £ per hour.
£12.99 per hour (£13.50 per hour when Manager on Shift) – plus tronc/tips, commission, & perks!
Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we’re looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team. This is more than a job – it’s your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.
What You’ll Do
- Act as keyholder and take responsibility for opening and closing the restaurant.
- Lead service during shifts when the GM/Assistant Manager is not present.
- Deliver Hospitality Magic by setting the tone for service on the floor.
- Support smooth handover between shifts and maintain communication with managers.
- Assist with cashing up, compliance paperwork, and stock checks.
- Step into a leadership role during busy periods, motivating and guiding the team.
- Respond to guest feedback with professionalism and positivity.
- Champion HEART values and act as a role model to newer team members.
What We’re Looking For
- Experience in a hospitality team role (e.g. server, bartender, supervisor).
- Confidence to lead a team during busy service.
- Strong communication and people skills.
- Basic understanding of compliance, cashing up, and health & safety.
- Flexible, reliable, and eager to grow into leadership.
- Passion for food and hospitality.
Why Join Prezzo Italian?
- Structured training and clear career pathways to Assistant Manager and beyond.
- Competitive pay, tronc/tips, commission and recognition for your achievements.
- Flexible shifts and a supportive workplace culture.
- Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
- Be part of a team-first business where teamwork makes the magic.
Ready to join a team that thrives on pride, pace, and purpose – and discover a place where your heart makes the magic? Apply now and discover where you truly belong.
Duty Manager in Ellesmere Port employer: Prezzo Trading Ltd
Contact Detail:
Prezzo Trading Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Ellesmere Port
✨Tip Number 1
Get to know the company culture! Before your interview, check out Prezzo's social media and website. This will help you understand their HEART values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past roles where you've motivated a team or handled a busy shift. Being able to share these experiences will demonstrate your readiness for the Duty Manager role.
✨Tip Number 3
Be prepared to discuss guest feedback! Think about how you've responded to customer comments in the past. Showing that you can handle feedback positively will set you apart as a candidate who champions great service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Prezzo family. Don’t miss out on this opportunity!
We think you need these skills to ace Duty Manager in Ellesmere Port
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality shine through! Share why you’re excited about the Duty Manager role and how you can bring that 'HEART' magic to Prezzo Italian.
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality. Whether you've been a server or a supervisor, connect your past roles to the responsibilities of a Duty Manager. We want to see how you can lead and motivate a team!
Be Professional Yet Personal: While it’s important to keep things professional, don’t be afraid to inject a bit of your personality into your application. We’re looking for someone who can connect with both the team and our guests, so let us see the real you!
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Prezzo Trading Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Duty Manager at Prezzo Italian entails. Familiarise yourself with the responsibilities like leading shifts, handling cash, and ensuring compliance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since the role involves stepping into a leadership position, be prepared to discuss your past experiences where you've led a team or handled busy service periods. Use specific examples to illustrate how you motivated your team and ensured smooth operations during peak times.
✨Emphasise Your People Skills
Communication is key in hospitality, so highlight your ability to connect with both guests and team members. Share instances where you've successfully resolved guest feedback or supported your colleagues, showcasing your positive attitude and professionalism.
✨Align with HEART Values
Prezzo Italian values HEART – Hospitality, Enthusiasm, Accountability, Respect, and Teamwork. Be ready to discuss how you embody these values in your work. Think of examples that demonstrate your passion for food and hospitality, and how you can inspire newer team members to do the same.