At a Glance
- Tasks: Lead shifts, support the team, and deliver unforgettable guest experiences.
- Company: Join Prezzo Italian, a vibrant restaurant with a team-first culture.
- Benefits: Competitive pay, tips, free meals, and flexible shifts.
- Other info: Clear career pathways and a supportive workplace culture await you.
- Why this job: Step up in hospitality and develop your leadership skills while having fun.
- Qualifications: Experience in hospitality and strong communication skills.
The predicted salary is between 12 - 13 € per hour.
Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we're looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team.
This is more than a job – it's your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.
What You'll Do- Act as keyholder and take responsibility for opening and closing the restaurant.
- Lead service during shifts when the GM/Assistant Manager is not present.
- Deliver Hospitality Magic by setting the tone for service on the floor.
- Support smooth handover between shifts and maintain communication with managers.
- Assist with cashing up, compliance paperwork, and stock checks.
- Step into a leadership role during busy periods, motivating and guiding the team.
- Respond to guest feedback with professionalism and positivity.
- Champion HEART values and act as a role model to newer team members.
- Experience in a hospitality team role (e.g. server, bartender, supervisor).
- Confidence to lead a team during busy service.
- Strong communication and people skills.
- Basic understanding of compliance, cashing up, and health & safety.
- Flexible, reliable, and eager to grow into leadership.
- Passion for food and hospitality.
- Structured training and clear career pathways to Assistant Manager and beyond.
- Competitive pay, tronc/tips, commission and recognition for your achievements.
- Flexible shifts and a supportive workplace culture.
- Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
- Be part of a team-first business where teamwork makes the magic.
Ready to join a team that thrives on pride, pace, and purpose – and discover a place where your heart makes the magic? Apply now and discover where you truly belong.
Duty Manager in Chester-le-Street employer: Prezzo Trading Ltd
At Prezzo Italian, we pride ourselves on being an exceptional employer that values the growth and development of our team members. As a Duty Manager, you'll enjoy competitive pay, structured training, and clear career pathways, all within a supportive and flexible work culture that prioritises teamwork and employee wellbeing. With perks like free meals on shift and generous discounts, you'll find a rewarding environment where your passion for hospitality can truly flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Chester-le-Street
✨Tip Number 1
Get to know the company culture before your interview. Check out Prezzo's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their hospitality magic.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past roles where you've motivated a team or handled a busy shift. Being able to share these experiences will demonstrate your readiness to step up as a Duty Manager.
✨Tip Number 3
When you get the chance, ask questions during your interview. This shows you're engaged and eager to learn. Plus, it gives you insight into how you can contribute to the team and uphold those HEART values they cherish.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Duty Manager in Chester-le-Street
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for hospitality shine through! Share why you’re excited about the Duty Manager role at Prezzo Italian and how you can contribute to creating those unforgettable guest experiences.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your experience in hospitality roles and any leadership skills you've developed. We want to see how your background aligns with what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us your skills right from the start!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Prezzo Italian!
How to prepare for a job interview at Prezzo Trading Ltd
✨Know the HEART Values
Before your interview, make sure you understand Prezzo's HEART values. These are crucial to their culture, and being able to discuss how you embody these values will show that you're a great fit for the team.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead the team during busy shifts. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. This will demonstrate your capability to step up when needed.
✨Familiarise Yourself with Compliance and Cashing Up
Brush up on basic compliance, cashing up, and health & safety procedures. Being knowledgeable in these areas will not only impress your interviewers but also show that you're ready to take on the responsibilities of the role.
✨Prepare Questions About the Role
Think of insightful questions to ask during your interview. This shows your genuine interest in the position and helps you understand how you can contribute to the team. Ask about training opportunities or how they support team members in their growth.
