At a Glance
- Tasks: Lead reservations across multiple London restaurants and enhance guest experiences.
- Company: Brava Hospitality Group, a dynamic player in London's vibrant dining scene.
- Benefits: Starting salary of £40,000, hybrid work options, and staff dining discounts.
- Other info: Join a growing team with opportunities to influence new restaurant concepts.
- Why this job: Shape the future of hospitality while enjoying a flexible work-life balance.
- Qualifications: Experience in multi-site reservations management and strong communication skills.
The predicted salary is between 40000 - 40000 € per year.
Brava Hospitality Group is looking for a Reservations Manager to lead the reservations function across our growing London portfolio which includes Nessa Soho, Yasmin Soho, Mortimer House Kitchen and Jamie's Italian as well as other new concepts joining the group. This is a hands-on, multi-brand role for someone who knows London hospitality inside out.
You will own the reservations operation across a portfolio that's actively expanding, balancing time between our office and the floor. You’ll need to be close to the systems and close to the guest experience, so hybrid working is in place to allow you to work from our Support Office in Angel as well as restaurant locations across the capital.
The role:- To lead reservations operations across multiple London sites and brands;
- To manage booking platforms, availability strategy and yield to drive covers and revenue;
- Partner with restaurant leaders and senior managers to support service, flow and guest experience;
- Onboard new sites and concepts onto the reservations function as the group grows;
- Use data and reporting to spot trends, fix friction points and inform commercial decisions;
- Report to Director of Customer Growth & Innovation.
- Proven experience as a Reservations Manager in a multi-site or multi-brand hospitality business;
- London market knowledge. You understand the rhythms of the city's dining scene;
- Confident across leading platforms (SevenRooms, OpenTable, ResDiary or similar);
- Commercially minded with a sharp guest-experience instinct;
- Comfortable splitting your week between desk-based work and being out in the restaurants;
- Strong communicator who can influence operators, GMs and central teams.
- Opening salary of £40,000, with room to move for the right person;
- Hybrid working (our office in Angel, working from sites and the option to work from home where needed);
- Full-time role with the autonomy to shape how the function operates;
- A seat at the table as the group adds new brands and concepts;
- Staff dining discounts across the portfolio and wider company benefits.
Reservations Manager in London employer: Prezzo - Partnerships
Brava Hospitality Group is an exceptional employer, offering a dynamic work environment that blends the excitement of London's vibrant dining scene with the flexibility of hybrid working. As a Reservations Manager, you'll enjoy competitive salary growth opportunities, autonomy in shaping operations, and the chance to influence new concepts while benefiting from staff dining discounts and a supportive culture that prioritises employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Reservations Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the London hospitality scene. Attend industry events, join relevant groups on social media, and don’t be shy to reach out to current employees at Brava Hospitality Group. You never know who might help you land that interview!
✨Tip Number 2
Show off your knowledge of the London dining scene! When you get the chance to chat with hiring managers or during interviews, drop in some insights about trends or popular spots. This will show them you’re not just another candidate but someone who truly understands the market.
✨Tip Number 3
Prepare for those interviews by practising common questions specific to reservations management. Think about how you’d handle booking platforms and guest experiences. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Brava team. Let’s make it happen!
We think you need these skills to ace Reservations Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the London dining scene shine through. We want to see that you know the ins and outs of hospitality and can bring that energy to our team!
Tailor Your Experience:Make sure to highlight your experience as a Reservations Manager in multi-site or multi-brand settings. We’re looking for someone who can manage multiple locations, so show us how you've done this before!
Be Data-Driven:Since you'll be using data to spot trends and inform decisions, mention any relevant experience you have with reporting and analytics. We love candidates who can back up their instincts with solid data!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at Prezzo - Partnerships
✨Know Your Stuff
Make sure you brush up on your knowledge of the London hospitality scene. Familiarise yourself with the brands under Brava Hospitality Group and their unique offerings. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Tech Savvy
Be prepared to discuss your experience with reservation platforms like SevenRooms, OpenTable, or ResDiary. Bring examples of how you've used these tools to enhance guest experiences and drive revenue. This will demonstrate your technical skills and commercial mindset.
✨Communicate Like a Pro
As a Reservations Manager, strong communication is key. Practice articulating your thoughts clearly and confidently. Think about how you can influence restaurant leaders and GMs, and be ready to share examples of how you've successfully collaborated in the past.
✨Data-Driven Decisions
Prepare to discuss how you've used data to inform your decisions in previous roles. Be ready to talk about specific trends you've spotted and how you've addressed friction points. This will highlight your analytical skills and ability to make informed commercial decisions.
