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- Tasks: Lead shifts, motivate the team, and deliver unforgettable guest experiences.
- Company: Join Prezzo Italian, a vibrant restaurant with a team-first culture.
- Benefits: Competitive pay, tips, flexible shifts, free meals, and career growth opportunities.
- Why this job: Step up in hospitality, develop leadership skills, and make a real impact.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for food.
- Other info: Enjoy a supportive workplace with clear pathways to advancement.
The predicted salary is between 12 - 16 £ per hour.
12.61 per hour (13.11 per hour when Manager on Shift) - plus tronc/tips, commission, & perks!
Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we’re looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team. This is more than a job - it’s your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.
Responsibilities
- Act as keyholder and take responsibility for opening and closing the restaurant.
- Lead service during shifts when the GM/Assistant Manager is not present.
- Deliver Hospitality Magic by setting the tone for service on the floor.
- Support smooth handover between shifts and maintain communication with managers.
- Assist with cashing up, compliance paperwork, and stock checks.
- Step into a leadership role during busy periods, motivating and guiding the team.
- Respond to guest feedback with professionalism and positivity.
- Champion HEART values and act as a role model to newer team members.
Qualifications
- Experience in a hospitality team role (e.g. server, bartender, supervisor).
- Confidence to lead a team during busy service.
- Strong communication and people skills.
- Basic understanding of compliance, cashing up, and health & safety.
- Flexible, reliable, and eager to grow into leadership.
- Passion for food and hospitality.
Benefits
- Structured training and clear career pathways to Assistant Manager and beyond.
- Competitive pay, tronc/tips, commission and recognition for your achievements.
- Flexible shifts and a supportive workplace culture.
- Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
Be part of a team-first business where teamwork makes the magic.
Duty Manager - Bishop\'s Stortford in Hertford employer: Prezzo Ltd
Contact Detail:
Prezzo Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Bishop\'s Stortford in Hertford
✨Tip Number 1
Get to know the company culture before your interview. Check out Prezzo's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their hospitality magic.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past roles where you've motivated a team or handled a busy shift. Being able to share these experiences will demonstrate your readiness to step up as a Duty Manager.
✨Tip Number 3
When you get the chance, ask questions during your interview. Show your enthusiasm for the role by inquiring about the team dynamics and how they deliver that unforgettable guest experience. It’s a great way to engage and leave a lasting impression!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Prezzo family and ready to embrace those perks and career pathways.
We think you need these skills to ace Duty Manager - Bishop\'s Stortford in Hertford
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through! Share experiences that highlight your enthusiasm and how you've contributed to creating memorable guest experiences.
Tailor Your Application: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight relevant experience, especially in leadership and teamwork, to show us you’re ready to step up and lead the team during busy shifts.
Be Professional Yet Personable: While we want to see your professional side, don’t forget to let your personality come through! Use a friendly tone and be genuine in your writing to reflect the kind of positive energy we value at Prezzo Italian.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to grow with us!
How to prepare for a job interview at Prezzo Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Duty Manager at Prezzo Italian. Familiarise yourself with the key tasks like leading service, handling cashing up, and maintaining communication with managers. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Leadership Skills
Since this role involves stepping into a leadership position, be prepared to share examples of when you've successfully led a team or handled a busy service. Highlight your ability to motivate others and respond positively to guest feedback, as these are crucial for delivering that 'Hospitality Magic'.
✨Emphasise Your Hospitality Passion
Let your passion for food and hospitality shine through during the interview. Talk about your experiences in the industry and what excites you about working in a restaurant environment. This will show them that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the training opportunities, team culture, or how they support staff development. This shows that you're serious about your career growth and want to ensure it's a good fit for both you and the company.
