At a Glance
- Tasks: Lead shifts, manage the team, and ensure exceptional guest experiences.
- Company: Join Prezzo Italian, part of Brava Hospitality Group, with a vibrant restaurant culture.
- Benefits: Enjoy competitive pay, discounts, and a clear path to management roles.
- Other info: Dynamic growth opportunities and a supportive team atmosphere.
- Why this job: Kickstart your management career in a thriving restaurant environment.
- Qualifications: Experience in hospitality and a passion for great food and people.
The predicted salary is between 9.9 - 12.1 £ per hour.
Your first step into management, with a business that's going somewhere.
You can't miss Prezzo Italian right now.
Our refurbished restaurants look stunning, with more on the way, and the food has never been better.
Guests are noticing and the momentum is real.
Now we need Duty Managers who love running a shift and want to build a career in restaurant leadership.
Who we are
Brava Hospitality Group is the home of great restaurant brands.
We're the group behind Prezzo Italian, in towns and cities right across the UK, and a collection of much-loved central London restaurants: Jamie's Italian, Riding House Café, Nessa, Yasmin, Mortimer House Kitchen and, most recently, Bolo by Gennaro.
And we're growing the footprint of every one of our brands.
We're restaurant people at heart, and we believe every guest deserves brilliant food and exceptional hospitality from teams who love what they do.
Prezzo Italian has been bringing the Italian classics to towns and cities across the UK since 2000.
For our 25th birthday we gave it a fresh start: a brand-new look, beautifully redesigned restaurants, and a menu built around the dishes people love, made fresh and cooked properly.
Prezzo Italian is the home of the Italian classics.
We're a business on the way up, and the people who join us now will shape where it goes next.
The role
As a Duty Manager at Prezzo Italian, you own the shift. You open and close the restaurant, lead the team on the floor, and make sure every guest gets the experience they came for.
At Prezzo Italian, it all comes down to two things: the impression we make and the connections we build.
Every guest should leave feeling genuinely looked after, not just served.
That starts with how we treat each other.
Teams who look out for one another, have fun together and take pride in what they do create the moments guests remember and come back for.
On your shift, you set that tone.
You'll be joining at the moment the hard work starts paying off.
The food is right, and with every restaurant in our estate set to be refreshed over the next 18 months, there's plenty more to come.
With your GM and Assistant Manager behind you, this is where you learn the craft of running a great restaurant.
What a great first year looks like: shifts that run smoothly from open to close, a team that looks to you, guests who leave happy, and the confidence to take the next step to Assistant Manager.
- What you'll be responsible for
- Leading the shift
- Run pre-shift briefings that get the team focused and ready.
- Lead from the floor, setting the pace and the standard for exceptional hospitality.
- Build a team that genuinely connects, with each other and with every guest, and makes a lasting impression every time.
- Coach in the moment, and spot the people ready for more.
- Be a visible presence on the floor, making sure every guest's first and last impression is one they remember.
- Make sure the Italian classics go out exactly as they should, every shift, every plate.
- Handle feedback with grace and put things right on the spot.
- Running the restaurant
- Open and close the restaurant safely and on time.
- Manage cash, tills and stock during your shift.
- Keep labour on track as the shift changes.
- Hand over clearly so the next shift starts strong.
- Keeping standards high
- Make sure food safety, allergen procedures, health and safety and licensing standards are followed on every shift.
- Keep the restaurant looking and feeling the way our guests now expect.
What we're looking for
Are you a Prezzo person?
You're warm, genuine and generous with your time.
You love great food and you love people even more.
You make every guest feel welcome from the moment they walk in, you lift the team around you, and you take pride in getting the little things right.
You bring energy, a sense of fun, and the confidence to make the call.
You're a supervisor or team leader who is ready to step up, or a Duty Manager looking for a business with a future.
- Experience leading a team on the floor in busy, guest-focused hospitality.
- Calm under pressure. A full restaurant on a Saturday night gets you going.
- A people-first approach. You lead by example and look out for your team.
- Pride in food and exceptional hospitality. You notice the details, and you care when something isn't right.
- Ambition. You want to grow into restaurant management.
- Good working knowledge of food safety, licensing and cash handling.
What matters most is how you lead, not where you've led.
What's in it for you
You'll give a lot to this role. Here's what we give back.
- Reward
- Tronc, so you share in the success of a busy restaurant
- Company pension scheme, if you're eligible
- Life assurance at 2x your annual pay
- Paid holiday allowance
- Refer a friend and earn up to £1,000
- Time and wellbeing
- Your birthday off, every year
- Free or heavily subsidised meals on shift
- 24/7 GP helpline and Employee Assistance Programme (EAP)
- Stream (formerly Wagestream), our financial wellbeing app: access pay you've already earned, save straight from your pay, and get tools and guidance to manage your money
- 50% off at Prezzo Italian
- 25% off at every other Brava restaurant
- Share 25% off with up to 5 friends and family, even when you're not there
- Free Tastecard and the Hospitality Rewards app for retail discounts
- Electric car scheme after one year's service
- Your future
- Ongoing development and coaching
- A clear path to Assistant Manager and General Manager
- Opportunities across our other brands
Ready to step up?
This is an exciting time for Prezzo Italian, and where we go next will be shaped by the people who join us now.
If you've been waiting for a role where you're trusted, backed and rewarded for what you build, this is it. We'd love to hear from you.
Brava Hospitality Group is an equal opportunities employer. We welcome applications from everyone, and we'll make reasonable adjustments at any stage of the process.
- Skill
- Fast-Paced Experience
- Location
- The Galleria, 71-72 Comet Way, Hatfield AL10 0XY, UK
- #J-18808-Ljbffr
Duty Manager - Part Time in Hatfield employer: Prezzo Ltd
At Prezzo Ltd, we pride ourselves on being an excellent employer by fostering a vibrant work culture that values teamwork and guest satisfaction. Our flexible hours and competitive pay, along with tips and unique perks, create an environment where you can thrive while developing your skills in the hospitality industry. Join us in the UK, where every day offers opportunities for personal growth and meaningful connections with both guests and colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Part Time in Hatfield
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Prezzo Ltd and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Duty Manager - Part Time in Hatfield
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Prezzo Ltd that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Prezzo Ltd.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Prezzo Ltd get a sense of who you are beyond your experience!
How to prepare for a job interview at Prezzo Ltd
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Prezzo Ltd and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
