At a Glance
- Tasks: Lead shifts, motivate the team, and deliver unforgettable guest experiences.
- Company: Join Prezzo Italian, a vibrant restaurant with a team-first culture.
- Benefits: Competitive pay, tips, flexible shifts, free meals, and exclusive perks.
- Other info: Structured training and clear career pathways to grow your career.
- Why this job: Step up in hospitality, develop leadership skills, and make a real impact.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for food.
The predicted salary is between 12 - 13 £ per hour.
£12.99 per hour (£13.50 per hour when Manager on Shift) – plus tronc/tips, commission, & perks!
Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we’re looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team. This is more than a job – it’s your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.
What You’ll Do
- Act as keyholder and take responsibility for opening and closing the restaurant.
- Lead service during shifts when the GM/Assistant Manager is not present.
- Deliver Hospitality Magic by setting the tone for service on the floor.
- Support smooth handover between shifts and maintain communication with managers.
- Assist with cashing up, compliance paperwork, and stock checks.
- Step into a leadership role during busy periods, motivating and guiding the team.
- Respond to guest feedback with professionalism and positivity.
- Champion HEART values and act as a role model to newer team members.
What We’re Looking For
- Experience in a hospitality team role (e.g. server, bartender, supervisor).
- Confidence to lead a team during busy service.
- Strong communication and people skills.
- Basic understanding of compliance, cashing up, and health & safety.
- Flexible, reliable, and eager to grow into leadership.
- Passion for food and hospitality.
Why Join Prezzo Italian?
- Structured training and clear career pathways to Assistant Manager and beyond.
- Competitive pay, tronc/tips, commission and recognition for your achievements.
- Flexible shifts and a supportive workplace culture.
- Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
- Be part of a team-first business where teamwork makes the magic.
Ready to join a team that thrives on pride, pace, and purpose – and discover a place where your heart makes the magic? Apply now and discover where you truly belong.
Duty Manager employer: Prezzo Lakeside
At Prezzo Italian, we pride ourselves on being an exceptional employer that values teamwork and personal growth. As a Duty Manager, you'll enjoy competitive pay, structured training, and clear career pathways, all within a supportive work culture that prioritises employee wellbeing and recognition. Join us in creating unforgettable guest experiences while developing your leadership skills in a vibrant hospitality environment.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Prezzo's social media and website. Understanding their HEART values will help you connect with the team and show you're a perfect fit.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past roles where you've motivated a team or handled a busy shift. Being able to share these experiences will make you stand out as a candidate.
✨Tip Number 3
Be ready to showcase your communication skills! During the interview, demonstrate how you can effectively interact with both guests and team members. This is key for a Duty Manager role at Prezzo.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Prezzo family. Don’t miss out on this opportunity!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for food and hospitality shine through. Share experiences that highlight your enthusiasm and how you connect with guests – we want to see your HEART in action!
Highlight Leadership Experience:Even if you haven't been a manager before, showcase any times you've led a team or taken charge during busy shifts. We’re looking for confidence and the ability to motivate others, so don’t hold back on those examples!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the Duty Manager role at Prezzo Italian.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Prezzo Lakeside
✨Know the HEART Values
Before your interview, make sure you understand Prezzo's HEART values. These are crucial for the role of Duty Manager. Be ready to discuss how you embody these values in your previous experiences and how you can inspire your team to do the same.
✨Showcase Your Leadership Skills
Prepare examples from your past roles where you've taken charge or led a team during busy times. Highlight specific situations where you motivated your colleagues or handled challenges effectively. This will demonstrate your readiness to step into a leadership role.
✨Familiarise Yourself with Compliance and Cashing Up
Brush up on basic compliance, cashing up procedures, and health & safety regulations. Being knowledgeable about these areas will show that you're serious about the responsibilities of the Duty Manager position and can handle the operational side of things.
✨Prepare for Guest Interaction Scenarios
Think about how you would respond to various guest feedback scenarios. Practice your responses to ensure you come across as professional and positive. This will help you convey your commitment to delivering unforgettable guest experiences during the interview.
