At a Glance
- Tasks: Lead shifts, support the team, and deliver unforgettable guest experiences.
- Company: Join Prezzo Italian, a vibrant restaurant with a team-first culture.
- Benefits: Competitive pay, tips, free meals, and flexible shifts.
- Why this job: Step up in hospitality, develop leadership skills, and make a real impact.
- Qualifications: Experience in hospitality, strong communication, and a passion for food.
- Other info: Structured training and clear career pathways to grow your career.
The predicted salary is between 11 - 14 £ per hour.
Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we’re looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team. This is more than a job - it’s your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.
What You’ll Do
- Act as keyholder and take responsibility for opening and closing the restaurant.
- Lead service during shifts when the GM / Assistant Manager is not present.
- Deliver Hospitality Magic by setting the tone for service on the floor.
- Support smooth handover between shifts and maintain communication with managers.
- Assist with cashing up, compliance paperwork, and stock checks.
- Step into a leadership role during busy periods, motivating and guiding the team.
- Respond to guest feedback with professionalism and positivity.
- Champion HEART values and act as a role model to newer team members.
What We’re Looking For
- Experience in a hospitality team role (e.g. server, bartender, supervisor).
- Confidence to lead a team during busy service.
- Strong communication and people skills.
- Basic understanding of compliance, cashing up, and health & safety.
- Flexible, reliable, and eager to grow into leadership.
- Passion for food and hospitality.
Why Join Prezzo Italian?
- Structured training and clear career pathways to Assistant Manager and beyond.
- Competitive pay, tronc / tips, commission and recognition for your achievements.
- Flexible shifts and a supportive workplace culture.
- Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
- Be part of a team-first business where teamwork makes the magic.
Ready to join a team that thrives on pride, pace, and purpose - and discover a place where your heart makes the magic? Apply now and discover where you truly belong.
Duty Manager - Bishop\'s Stortford in Watford employer: Prezzo Italian
Contact Detail:
Prezzo Italian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Bishop\'s Stortford in Watford
✨Tip Number 1
Get to know the company culture! Before your interview, check out Prezzo's social media and website. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past roles where you've motivated a team or handled a busy shift. Being able to share these experiences will demonstrate your readiness for the Duty Manager role.
✨Tip Number 3
Be prepared to discuss guest feedback! Since delivering unforgettable guest experiences is key, think about how you've responded to feedback in the past. This shows you can handle challenges with professionalism and positivity.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Prezzo team. Let’s get you that Duty Manager position!
We think you need these skills to ace Duty Manager - Bishop\'s Stortford in Watford
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for hospitality shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering unforgettable guest experiences.
Tailor Your CV: Make sure your CV reflects the skills and experience that match what we’re looking for. Highlight any previous roles in hospitality and how they’ve prepared you for a leadership position with us at Prezzo Italian.
Be Yourself: We’re all about authenticity here at StudySmarter. Don’t be afraid to let your personality come through in your application. We want to know who you are beyond your work experience!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Prezzo Italian
✨Know the Company and Its Values
Before your interview, take some time to research Prezzo Italian and understand their HEART values. This will not only show your genuine interest in the company but also help you align your answers with what they stand for.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team during busy shifts. Prepare examples from your past experiences where you've successfully motivated or guided a team, especially in high-pressure situations. This will demonstrate your capability to step up when needed.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations, like guest complaints or team conflicts. Think of scenarios where you’ve resolved issues effectively and be ready to share those stories during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the role or the team dynamics. This shows your enthusiasm for the position and helps you gauge if the company culture is the right fit for you.