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- Tasks: Lead shifts, motivate the team, and deliver unforgettable guest experiences.
- Company: Join Prezzo Italian, a vibrant restaurant with a team-first culture.
- Benefits: Competitive pay, tips, free meals, and flexible shifts.
- Why this job: Step up in hospitality and develop your leadership skills while having fun.
- Qualifications: Experience in hospitality and strong communication skills required.
- Other info: Structured training and clear career pathways to grow your career.
The predicted salary is between 10 - 13 £ per hour.
£12.61 per hour (£13.11 per hour when Manager on Shift) – plus tronc / tips, commission, & perks!
Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we’re looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team. This is more than a job – it’s your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.
What You’ll Do
- Act as keyholder and take responsibility for opening and closing the restaurant.
- Lead service during shifts when the GM / Assistant Manager is not present.
- Deliver Hospitality Magic by setting the tone for service on the floor.
- Support smooth handover between shifts and maintain communication with managers.
- Assist with cashing up, compliance paperwork, and stock checks.
- Step into a leadership role during busy periods, motivating and guiding the team.
- Respond to guest feedback with professionalism and positivity.
- Champion HEART values and act as a role model to newer team members.
What We’re Looking For
- Experience in a hospitality team role (e.g. server, bartender, supervisor).
- Confidence to lead a team during busy service.
- Strong communication and people skills.
- Basic understanding of compliance, cashing up, and health & safety.
- Flexible, reliable, and eager to grow into leadership.
- Passion for food and hospitality.
Why Join Prezzo Italian?
- Structured training and clear career pathways to Assistant Manager and beyond.
- Competitive pay, tronc / tips, commission and recognition for your achievements.
- Flexible shifts and a supportive workplace culture.
- Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
- Be part of a team-first business where teamwork makes the magic.
Ready to join a team that thrives on pride, pace, and purpose – and discover a place where your heart makes the magic? Apply now and discover where you truly belong.
Duty Manager in Trowbridge employer: Prezzo Italian
Contact Detail:
Prezzo Italian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Trowbridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out Prezzo's social media and website. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past roles where you've motivated a team or handled a busy shift. Being able to share these experiences will demonstrate your readiness for the Duty Manager role.
✨Tip Number 3
Be prepared to discuss guest feedback! Since delivering unforgettable guest experiences is key, think about how you've responded to feedback in the past. Show them you can handle it with professionalism and positivity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Duty Manager in Trowbridge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for food and service, and how you embody the HEART values we cherish at Prezzo Italian.
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight any relevant experience in hospitality, especially leadership roles or times you've stepped up during busy shifts. We want to see how you can bridge the gap between our Waiting Staff and Management!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your skills and experiences. Remember, we’re looking for strong communication skills, so show us you can express yourself well in writing!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Prezzo Italian!
How to prepare for a job interview at Prezzo Italian
✨Know the HEART Values
Before your interview, make sure you understand Prezzo's HEART values. These are crucial for the role of Duty Manager, so think about how you can demonstrate these values in your past experiences. Be ready to share specific examples of how you've embodied these principles in your previous roles.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead the team during busy shifts. Prepare to discuss times when you've taken charge or motivated others in a hospitality setting. Think about challenges you've faced and how you overcame them while keeping the team engaged and focused.
✨Familiarise Yourself with Compliance and Cashing Up
Brush up on your knowledge of compliance paperwork and cashing up procedures. Being able to speak confidently about these topics will show that you're ready to take on the responsibilities of the role. Consider bringing up any relevant experience you have in these areas during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and what success looks like in the Duty Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
