At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences and drive business success.
- Company: Join Prezzo Italian, a dynamic restaurant with a focus on team culture and guest satisfaction.
- Benefits: Enjoy competitive salary, TRONC, discounts, and career growth opportunities.
- Other info: Embrace a supportive environment where your career can flourish.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: 3+ years in hospitality management with a passion for customer service.
The predicted salary is between 39000 - 54600 £ per year.
Overview
General Manager - Prezzo Italian
Up to £39,000 basic salary, plus tronc and bonus. As a General Manager at Prezzo Italian, you’ll be at the heart of your restaurant’s success - leading with purpose and creating a space where team members and guests alike feel valued.
You’ll inspire and develop your team to deliver exceptional Italian dining experiences, while driving operational excellence, strong business performance, and a culture where careers flourish.
With full accountability, you’ll lead from the front—uniting your team, exceeding standards, and making every moment matter for your guests, your team, and the business.
Responsibilities
- Adapt quickly to challenges, making strategic decisions that enhance performance and service.
- Create a culture where team members deliver personalised, memorable guest experiences.
- Use insight and innovation to support sustainable growth and smart decision-making.
- Lead and align your team around shared goals for smooth, effective execution across the business.
- Recruit, train, and develop a high-performing team aligned with Prezzo’s values.
- Nurture a supportive environment where team members feel valued and empowered.
- Lead by example, ensuring service excellence and operational efficiency.
- Conduct regular 1:1s, performance reviews, and development discussions.
- Uphold fair and consistent People policies.
- Champion a guest-centric culture, ensuring exceptional service.
- Train your team on menu knowledge, service standards, and problem-solving.
- Maintain a Google Review Rating of 4.5+ by continuously improving guest experiences.
- Build relationships with regular guests and local businesses.
- Own financial performance, focusing on sales, labour costs, and profitability. Achieve sales targets and KPIs to earn performance-based bonuses. Optimise labour costs through effective scheduling and great deployment.
- Collaborate with marketing on local sales and community engagement.
- Drive operational efficiencies through data-led decision-making. Ensure adherence to health & safety, food hygiene, and compliance standards.
- Maintain an audit-ready restaurant with high cleanliness and maintenance.
- Conduct regular risk assessments to ensure a safe environment.
- Oversee financial handling, stock inventory, and cost control processes.
Qualifications / Experience We Value
- 3+ years of experience as a General Manager or senior manager in the hospitality industry.
- Proven ability to lead, motivate, and develop high-performing teams.
- Strong commercial awareness with experience in P&L management, sales growth, and cost control.
- Passion for hospitality with a customer-first mindset.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities, able to make effective real-time decisions.
- Commitment to upholding health & safety and food safety standards.
- Organised, detail-oriented, and able to balance multiple priorities effectively.
Prezzo Perks
- TRONC and Commission Schemes – earn more as you drive success!
- 50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends.
- Your birthday off!
- Employee Assistance Programme & GP appointment helpline.
- Grow with us - Career development opportunities & internal progression pathways.
Apply Now
Whether you’re starting or looking to grow your career, apply today and be part of the Prezzo family!
Restaurant General Manager in Hatfield employer: Prezzo Italian
At Prezzo Italian, we pride ourselves on being an exceptional employer, offering a vibrant work culture where team members are valued and empowered to thrive. With competitive salaries, generous discounts, and a commitment to career development, we provide our General Managers with the tools and support needed to lead successful teams and create memorable dining experiences. Join us in a dynamic environment that champions personal growth and operational excellence, all while enjoying the perks of working in a beloved restaurant brand.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant General Manager in Hatfield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Prezzo Italian. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Prezzo Italian
Don't be shy about reaching out to Prezzo Italian directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant General Manager in Hatfield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Prezzo Italian and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Prezzo Italian
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
