At a Glance
- Tasks: Lead shifts, support the team, and deliver unforgettable guest experiences.
- Company: Join Prezzo Italian, a vibrant restaurant with a team-first culture.
- Benefits: Competitive pay, tips, flexible shifts, free meals, and exclusive discounts.
- Why this job: Step up in hospitality, develop leadership skills, and make a real impact.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for food.
- Other info: Structured training and clear career pathways to grow your career.
The predicted salary is between 11 - 13 £ per hour.
Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we’re looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team. This is more than a job - it’s your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.
What You’ll Do
- Act as keyholder and take responsibility for opening and closing the restaurant.
- Lead service during shifts when the GM / Assistant Manager is not present.
- Deliver Hospitality Magic by setting the tone for service on the floor.
- Support smooth handover between shifts and maintain communication with managers.
- Assist with cashing up, compliance paperwork, and stock checks.
- Step into a leadership role during busy periods, motivating and guiding the team.
- Respond to guest feedback with professionalism and positivity.
- Champion HEART values and act as a role model to newer team members.
What We’re Looking For
- Experience in a hospitality team role (e.g. server, bartender, supervisor).
- Confidence to lead a team during busy service.
- Strong communication and people skills.
- Basic understanding of compliance, cashing up, and health & safety.
- Flexible, reliable, and eager to grow into leadership.
- Passion for food and hospitality.
Why Join Prezzo Italian?
- Structured training and clear career pathways to Assistant Manager and beyond.
- Competitive pay, tronc / tips, commission and recognition for your achievements.
- Flexible shifts and a supportive workplace culture.
- Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
- Be part of a team-first business where teamwork makes the magic.
Ready to join a team that thrives on pride, pace, and purpose - and discover a place where your heart makes the magic? Apply now and discover where you truly belong.
Duty Manager - Bishop\'s Stortford in Hertford employer: Prezzo Italian
Contact Detail:
Prezzo Italian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Bishop\'s Stortford in Hertford
✨Tip Number 1
Get to know the company culture! Before your interview, check out Prezzo Italian's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or handled a busy situation. Be ready to share these stories during your interview to demonstrate your capability as a Duty Manager.
✨Tip Number 3
Prepare questions for your interview! Show your enthusiasm by asking about the team dynamics, training opportunities, and how they celebrate success. This not only helps you learn more but also shows you're serious about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore other roles at Prezzo Italian that might suit you even better!
We think you need these skills to ace Duty Manager - Bishop\'s Stortford in Hertford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for food and hospitality shine through. Share experiences that highlight your enthusiasm and how you connect with guests, as this is key to fitting in with our team at Prezzo Italian.
Highlight Leadership Experience: Even if you haven't held a formal leadership role, mention times when you've stepped up to guide or motivate your team. We want to see your confidence in leading during busy shifts, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the Duty Manager role.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Prezzo Italian
✨Know the Company and Its Values
Before your interview, take some time to research Prezzo Italian and understand their HEART values. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team during busy shifts. Prepare examples from your past experiences where you've successfully motivated or guided a team, especially in high-pressure situations. This will demonstrate your capability to step up when needed.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like guest complaints or busy service periods. Think through potential scenarios and how you would respond, focusing on maintaining professionalism and delivering excellent service.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the training process, opportunities for growth, or how the team collaborates during busy times. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.