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- Tasks: Lead shifts, support your team, and ensure guests have a fantastic dining experience.
- Company: Join the vibrant Prezzo Italian family with a focus on great service.
- Benefits: Earn ÂŁ12.61 per hour plus tips, enjoy 50% off meals, and celebrate your birthday off!
- Why this job: Be at the heart of the action, making every guest's visit memorable.
- Qualifications: Previous supervisory experience in hospitality and a passion for great service.
- Other info: Opportunities for career growth and a supportive team environment.
Join to apply for the Duty Manager role at Prezzo Italian
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Join to apply for the Duty Manager role at Prezzo Italian
Restaurant Supervisor (Duty Manager) – Prezzo Italian
\”Better Careers for Everyone!\”
£12.61 per hour – plus tronc and access to our stunning commission scheme!
As a Duty Manager at Prezzo Italian, you’ll be at the heart of the action – supporting the management team to keep the restaurant running smoothly and the energy high.
You’ll lead by example, helping deliver memorable service while ensuring every guest enjoys a warm, seamless experience. With confidence and care, you’ll guide day-to-day operations, lead shifts with clarity, and offer hands-on support across both the floor and the kitchen.
More than anything, you’ll help foster a positive, welcoming space where your team feels motivated, connected, and proud to give their best.
How We Work
- Respond with confidence and heart to unexpected challenges, making quick decisions that keep service standards high.
- Make every guest interaction count—engaging with warmth and delivering a personal touch that leaves a lasting impression.
- Rally with your team to stay aligned on daily goals, keeping service smooth and guest satisfaction front of mind.
- Partner closely with your management team to bring broader restaurant goals to life, supporting performance with purpose and pride.
Our Person – We are looking for someone who:
- Support the Assistant Manager and General Manager in running shifts.
- Ensure the team is clear on their tasks and provide guidance where needed.
- Lead by example, maintaining high service standards and teamwork.
- Ensure guests feel welcome and looked after during their visit.
- Step in to resolve minor guest issues and escalate where necessary.
- Support the team in delivering an excellent dining experience.
- Help train and develop new team members.
- Keep the team motivated and engaged during shifts, ensuring everyone is working together effectively.
- Assist in managing stock levels and restaurant cleanliness.
- Ensure guests are safe by managing food safety, health & safety and allergen procedures are followed.
- Work with management to maintain efficiency and compliance and highlight potential risk.
Experience We Value
- Previous experience in a supervisory or team leader role, ideally in hospitality.
- A positive attitude and strong communication skills.
- Comfortable working in a fast-paced environment.
- Ability to support and guide a team. Understanding of health & safety and food safety basics.
- Passion for great service and guest experience.
- Willingness to learn and develop in a leadership role.
Prezzo Perks: What’s in it for you?
- TRONC and Commission Schemes – earn more as you drive success!
- 50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends.
- Your birthday off!
- Employee Assistance Programme & GP appointment helpline.
- Grow with us – Career development opportunities & internal progression pathways.
Apply Now!
Whether you’re starting or looking to grow your career, apply today and be part of the Prezzo family!
Seniority level
- Mid-Senior level
Employment type
- Part-time
Job function
- Management and Manufacturing
Industries
- Restaurants
Referrals increase your chances of interviewing at Prezzo Italian by 2x
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Duty Manager employer: Prezzo Italian
Contact Detail:
Prezzo Italian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Get to know the restaurant! Before your interview, pop into Prezzo and soak up the atmosphere. Chat with staff and see how they interact with guests. This will give you a feel for the vibe and help you stand out during your interview.
✨Tip Number 2
Show off your leadership skills! Be ready to share examples of how you've motivated a team or handled a tricky situation in the past. Prezzo wants someone who can lead by example, so let your experience shine through.
✨Tip Number 3
Practice your guest interaction skills! Think about how you would make every guest feel welcome and valued. During the interview, demonstrate your ability to connect with people—this is key for a Duty Manager role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Prezzo family. Don’t miss out on this opportunity—get your application in today!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for great service shine through! Share specific examples of how you've made guests feel welcome and valued in previous roles. We love seeing that passion for hospitality!
Highlight Your Leadership Skills: As a Duty Manager, you'll be leading a team, so make sure to showcase any supervisory experience you have. Talk about how you've motivated your team and maintained high service standards. We want to know how you can rally the troops!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This shows us that you can communicate effectively, which is key in a fast-paced environment like ours.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you're keen on joining the Prezzo family. We can't wait to see what you bring to the table!
How to prepare for a job interview at Prezzo Italian
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Duty Manager at Prezzo entails. Familiarise yourself with the responsibilities like leading shifts, supporting the team, and ensuring guest satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you kept morale high and ensured everyone was working together effectively, as this is key to the role.
✨Engage with Warmth
Since the role involves making every guest interaction count, think about how you can demonstrate your customer service skills during the interview. Share stories that showcase your ability to connect with guests and create memorable experiences, as this aligns perfectly with Prezzo's values.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle specific situations, like resolving a guest complaint or managing a busy shift. Think through potential scenarios and how you would respond, focusing on maintaining high service standards and teamwork. This will show that you're ready to tackle the challenges of the role.
