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For Companies At a Glance
- Tasks: Lead shifts, support your team, and ensure guests have a fantastic dining experience.
- Company: Join the vibrant Prezzo Italian family with a focus on great service.
- Benefits: Earn £12.61 per hour plus tips, enjoy 50% off meals, and celebrate your birthday off!
- Why this job: Be at the heart of the action, making every guest's visit memorable.
- Qualifications: Previous supervisory experience in hospitality and a passion for great service.
- Other info: Opportunities for career growth and a supportive team environment.
Overview
Duty Manager – Prezzo Italian “Put Your Heart into It”
£12.61 per hour (£13.11 per hour when Manager on Shift) – plus tronc/tips, commission, & perks!
Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we’re looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team.
This is more than a job – it’s your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.
What You’ll Do
- Act as keyholder and take responsibility for opening and closing the restaurant.
- Lead service during shifts when the GM/Assistant Manager is not present.
- Deliver Hospitality Magic by setting the tone for service on the floor.
- Support smooth handover between shifts and maintain communication with managers.
- Assist with cashing up, compliance paperwork, and stock checks.
- Step into a leadership role during busy periods, motivating and guiding the team.
- Respond to guest feedback with professionalism and positivity.
- Champion HEART values and act as a role model to newer team members.
What We’re Looking For
- Experience in a hospitality team role (e.g. server, bartender, supervisor).
- Confidence to lead a team during busy service.
- Strong communication and people skills.
- Basic understanding of compliance, cashing up, and health & safety.
- Flexible, reliable, and eager to grow into leadership.
- Passion for food and hospitality.
Why Join Prezzo Italian?
- Structured training and clear career pathways to Assistant Manager and beyond.
- Competitive pay, tronc/tips, commission and recognition for your achievements.
- Flexible shifts and a supportive workplace culture.
- Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
- Be part of a team-first business where teamwork makes the magic.
Ready to join a team that thrives on pride, pace, and purpose – and discover a place where your heart makes the magic? Apply now and discover where you truly belong.
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Duty Manager employer: Prezzo Italian
Contact Detail:
Prezzo Italian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Get to know the restaurant! Before your interview, pop into Prezzo and soak up the atmosphere. Chat with staff and see how they interact with guests. This will give you a feel for the vibe and help you stand out during your interview.
✨Tip Number 2
Show off your leadership skills! Be ready to share examples of how you've motivated a team or handled a tricky situation in the past. Prezzo wants someone who can lead by example, so let your experience shine through.
✨Tip Number 3
Practice your guest interaction skills! Think about how you would make every guest feel welcome and valued. During the interview, demonstrate your ability to connect with people—this is key for a Duty Manager role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Prezzo family. Don’t miss out on this opportunity—get your application in today!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for great service shine through! Share specific examples of how you've made guests feel welcome and valued in previous roles. We love seeing that passion for hospitality!
Highlight Your Leadership Skills: As a Duty Manager, you'll be leading a team, so make sure to showcase any supervisory experience you have. Talk about how you've motivated your team and maintained high service standards. We want to know how you can rally the troops!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This shows us that you can communicate effectively, which is key in a fast-paced environment like ours.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you're keen on joining the Prezzo family. We can't wait to see what you bring to the table!
How to prepare for a job interview at Prezzo Italian
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Duty Manager at Prezzo entails. Familiarise yourself with the responsibilities like leading shifts, supporting the team, and ensuring guest satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you kept morale high and ensured everyone was working together effectively, as this is key to the role.
✨Engage with Warmth
Since the role involves making every guest interaction count, think about how you can demonstrate your customer service skills during the interview. Share stories that showcase your ability to connect with guests and create memorable experiences, as this aligns perfectly with Prezzo's values.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle specific situations, like resolving a guest complaint or managing a busy shift. Think through potential scenarios and how you would respond, focusing on maintaining high service standards and teamwork. This will show that you're ready to tackle the challenges of the role.
