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- Tasks: Lead shifts, support the team, and deliver unforgettable guest experiences.
- Company: Join Prezzo Italian, a vibrant restaurant with a team-first culture.
- Benefits: Competitive pay, tips, free meals, and flexible shifts.
- Other info: Clear career pathways and perks that truly matter.
- Why this job: Develop leadership skills while being part of a dynamic hospitality team.
- Qualifications: Experience in hospitality and strong communication skills.
The predicted salary is between 12 - 13 £ per hour.
Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we're looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team.
This is more than a job – it's your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.
What You'll Do- Act as keyholder and take responsibility for opening and closing the restaurant.
- Lead service during shifts when the GM/Assistant Manager is not present.
- Deliver Hospitality Magic by setting the tone for service on the floor.
- Support smooth handover between shifts and maintain communication with managers.
- Assist with cashing up, compliance paperwork, and stock checks.
- Step into a leadership role during busy periods, motivating and guiding the team.
- Respond to guest feedback with professionalism and positivity.
- Champion HEART values and act as a role model to newer team members.
- Experience in a hospitality team role (e.g. server, bartender, supervisor).
- Confidence to lead a team during busy service.
- Strong communication and people skills.
- Basic understanding of compliance, cashing up, and health & safety.
- Flexible, reliable, and eager to grow into leadership.
- Passion for food and hospitality.
- Structured training and clear career pathways to Assistant Manager and beyond.
- Competitive pay, tronc/tips, commission and recognition for your achievements.
- Flexible shifts and a supportive workplace culture.
- Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
- Be part of a team-first business where teamwork makes the magic.
Ready to join a team that thrives on pride, pace, and purpose – and discover a place where your heart makes the magic? Apply now and discover where you truly belong.
Duty Manager in Chester-le-Street employer: Prezzo Italian
Contact Detail:
Prezzo Italian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Chester-le-Street
✨Tip Number 1
Get to know the company culture! Before your interview, check out Prezzo's social media and website. Understanding their HEART values will help you connect with the team and show you're a perfect fit.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past roles where you've motivated a team or handled a busy shift. This will help you shine during the interview and show you’re ready to step up as a Duty Manager.
✨Tip Number 3
Be prepared to discuss guest feedback! Have a few stories ready about how you've turned a negative experience into a positive one. This shows you can handle pressure and keep the hospitality magic alive.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Prezzo family and ready to make an impact!
We think you need these skills to ace Duty Manager in Chester-le-Street
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for food and hospitality shine through! Share any experiences that highlight your enthusiasm and how you connect with guests. We want to see that you’re not just looking for a job, but a place where you can truly thrive.
Highlight Your Leadership Skills: As a Duty Manager, you'll be stepping up to lead the team during busy shifts. Make sure to mention any past experiences where you've taken charge or motivated others. We’re looking for confidence and the ability to inspire, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our Prezzo family!
How to prepare for a job interview at Prezzo Italian
✨Know the HEART Values
Before your interview, make sure you understand Prezzo's HEART values. These are crucial for the role of Duty Manager. Be ready to discuss how you embody these values in your previous experiences and how you can inspire your team to do the same.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead the team during busy shifts. Prepare examples from your past roles where you've successfully led a team or handled a challenging situation. This will demonstrate your confidence and ability to motivate others.
✨Familiarise Yourself with Compliance and Cashing Up
Brush up on your knowledge of compliance paperwork and cashing up procedures. Being able to discuss these topics confidently will show that you're prepared for the responsibilities of the role and can handle the operational side of things.
✨Prepare for Guest Interaction Scenarios
Think about how you would respond to various guest feedback scenarios. Practice your responses to ensure you come across as professional and positive. This will highlight your customer service skills and your ability to maintain a great atmosphere on the floor.