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For Companies At a Glance
- Tasks: Lead shifts, support the team, and deliver unforgettable guest experiences.
- Company: Join Prezzo Italian, a vibrant restaurant with a team-first culture.
- Benefits: Competitive pay, tips, free meals, and flexible shifts.
- Why this job: Step up in hospitality and develop your leadership skills while having fun.
- Qualifications: Experience in hospitality and strong communication skills are essential.
- Other info: Structured training and clear career pathways to grow your career.
£12.61 per hour (£13.11 per hour when Manager on Shift) – plus tronc/tips, commission, & perks!
Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we’re looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team. This is more than a job – it’s your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.
What You’ll Do
- Act as keyholder and take responsibility for opening and closing the restaurant.
- Lead service during shifts when the GM/Assistant Manager is not present.
- Deliver Hospitality Magic by setting the tone for service on the floor.
- Support smooth handover between shifts and maintain communication with managers.
- Assist with cashing up, compliance paperwork, and stock checks.
- Step into a leadership role during busy periods, motivating and guiding the team.
- Respond to guest feedback with professionalism and positivity.
- Champion HEART values and act as a role model to newer team members.
What We’re Looking For
- Experience in a hospitality team role (e.g., server, bartender, supervisor).
- Confidence to lead a team during busy service.
- Strong communication and people skills.
- Basic understanding of compliance, cashing up, and health & safety.
- Flexible, reliable, and eager to grow into leadership.
- Passion for food and hospitality.
Why Join Prezzo Italian
- Structured training and clear career pathways to Assistant Manager and beyond.
- Competitive pay, tronc/tips, commission and recognition for your achievements.
- Flexible shifts and a supportive workplace culture.
- Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
- Be part of a team-first business where teamwork makes the magic.
Ready to join a team that thrives on pride, pace, and purpose – and discover a place where your heart makes the magic? Apply now and discover where you truly belong.
Duty Manager in Banstead employer: Prezzo Italian
Contact Detail:
Prezzo Italian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Banstead
✨Tip Number 1
Get to know the company culture! Before your interview, check out Prezzo Italian's social media and website. Understanding their HEART values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past roles where you've motivated a team or handled a busy shift. Being able to share these experiences will demonstrate your readiness for the Duty Manager role.
✨Tip Number 3
Be prepared to discuss guest feedback! Think about how you've responded to customer comments in the past. Showing that you can handle feedback positively will set you apart as a candidate who champions great service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Prezzo Italian team. Let’s get you that Duty Manager position!
We think you need these skills to ace Duty Manager in Banstead
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for food and hospitality shine through. Share experiences that highlight your enthusiasm and how you embody the HEART values we cherish at Prezzo Italian.
Tailor Your Application: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight relevant experience in hospitality and any leadership roles you've taken on, even if they were informal. We want to see how you can bridge the gap between our Waiting Staff and Management team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to see your skills and experiences. Remember, we’re looking for strong communication skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Prezzo Italian
✨Know the HEART Values
Before your interview, make sure you understand Prezzo's HEART values. These are crucial for the Duty Manager role, so think about how you can demonstrate these values in your past experiences. Be ready to share specific examples of how you've embodied these principles in your previous roles.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead the team during busy shifts. Prepare to discuss times when you've taken charge or motivated others in a hospitality setting. Think about challenges you've faced and how you overcame them while keeping the team engaged and focused.
✨Familiarise Yourself with Compliance and Cashing Up
Brush up on your knowledge of compliance paperwork and cashing up procedures. Being able to speak confidently about these topics will show that you're prepared for the responsibilities of the role. Consider bringing up any relevant experience you have in these areas during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and what success looks like in the Duty Manager role. This not only shows your interest but also helps you gauge if Prezzo is the right fit for you.
