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For Companies At a Glance
- Tasks: Lead daily operations and ensure top-notch service for guests at Prezzo Italian.
- Company: Join the vibrant team at Prezzo Italian, known for its warm atmosphere.
- Benefits: Earn £12.61 per hour plus tronc, commission, and enjoy 50% off meals.
- Other info: Enjoy career growth opportunities and a supportive team environment.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Previous supervisory experience in hospitality and a passion for great service.
The predicted salary is between 25000 - 30000 £ per year.
As a Duty Manager at Prezzo Italian, you’ll lead day‑to‑day operations, maintain high service standards and support the team and management in delivering a seamless guest experience.
How we work
- Respond with confidence and heart to unexpected challenges, making quick decisions that keep service standards high.
- Make every guest interaction count – engaging with warmth and delivering a personal touch that leaves a lasting impression.
- Rally with your team to stay aligned on daily goals, keeping service smooth and guest satisfaction front of mind.
- Partner closely with your management team to bring broader restaurant goals to life, supporting performance with purpose and pride.
Our Person – We are looking for someone who:
- Supports the Assistant Manager and General Manager in running shifts.
- Ensures the team is clear on their tasks and provides guidance where needed.
- Leads by example, maintaining high service standards and teamwork.
- Ensures guests feel welcome and looked after during their visit.
- Steps in to resolve minor guest issues and escalates where necessary.
- Supports the team in delivering an excellent dining experience.
- Helps train and develop new team members.
- Keeps the team motivated and engaged during shifts, ensuring everyone is working together effectively.
- Assists in managing stock levels and restaurant cleanliness.
- Ensures guests are safe by managing food safety, health & safety and allergen procedures are followed.
- Works with management to maintain efficiency and compliance and highlight potential risk.
Experience We Value
- Previous experience in a supervisory or team leader role, ideally in hospitality.
- A positive attitude and strong communication skills.
- Comfortable working in a fast‑paced environment.
- Ability to support and guide a team.
- Understanding of health & safety and food safety basics.
- Passion for great service and guest experience.
- Willingness to learn and develop in a leadership role.
Prezzo Perks – What’s in it for you?
- TRONC and commission schemes – earn more as you drive success!
- 50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends.
- Your birthday off!
- Employee Assistance Programme & GP appointment helpline.
- Grow with us – career development opportunities & internal progression pathways.
Duty Manager in East Grinstead employer: Prezzo East Grinstead
Contact Detail:
Prezzo East Grinstead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in East Grinstead
✨Tip Number 1
Get to know the restaurant scene! Visit local eateries, chat with staff, and understand what makes a great dining experience. This will not only help you in interviews but also show your passion for the industry.
✨Tip Number 2
Network like a pro! Connect with current and former employees on LinkedIn or at industry events. They can provide insider tips and might even refer you directly to hiring managers.
✨Tip Number 3
Practice your interview skills! Role-play common scenarios you might face as a Duty Manager. This will help you respond confidently to questions about handling guest issues and leading a team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Prezzo family and ready to contribute to our success.
We think you need these skills to ace Duty Manager in East Grinstead
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for great service shine through. We want to see how you connect with guests and create memorable experiences, so share any relevant stories that highlight your passion for hospitality.
Highlight Your Leadership Skills: As a Duty Manager, you'll be leading a team, so make sure to emphasise your previous supervisory experience. Talk about how you've motivated teams, resolved conflicts, or trained new members – we love to see examples of your leadership in action!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that makes it easy for us to see why you're the perfect fit for the role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Prezzo family!
How to prepare for a job interview at Prezzo East Grinstead
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Duty Manager at Prezzo. Familiarise yourself with their service standards and how they engage with guests. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead by example. Prepare examples from your past experience where you've successfully guided a team or resolved conflicts. Highlight your ability to motivate others and maintain high service standards, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with a dissatisfied guest or managing a busy shift. Think through these scenarios in advance and be ready to explain your thought process and decision-making skills clearly.
✨Emphasise Your Passion for Guest Experience
Prezzo values a personal touch in guest interactions. Be prepared to discuss what great service means to you and how you would ensure every guest feels welcome. Share any relevant experiences that showcase your commitment to delivering an excellent dining experience.