At a Glance
- Tasks: Lead client engagements and design tailored cybersecurity solutions with innovative AI technology.
- Company: Join a cutting-edge cybersecurity firm focused on empowering organisations against cyber risks.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on continuous improvement and collaboration.
- Why this job: Make a real impact in cybersecurity while developing your technical expertise.
- Qualifications: Experience in cybersecurity and strong communication skills are essential.
Role purpose: The Client Solutions Manager plays a vital role in supporting and where appropriate, leading client engagements to demonstrate the value of Prevalent AI’s innovative cybersecurity solutions. This hands‑on role involves working directly with clients to understand their security challenges, gather requirements, and assist in designing tailored solutions that transform complex data into actionable insights. Reporting to the VP of Client Solutions or a Director of Client Solutions, whilst working closely with Product Management, Product Delivery, and Service Delivery teams to ensure delivery excellence and maximize client value.
This position offers an opportunity to develop technical expertise, contribute to strategic initiatives, and work on the forefront of AI‑powered security analytics aimed at empowering organizations to reduce cyber risk.
Key accountabilities
- Support and sometimes lead client discussions to identify opportunities that align with Prevalent AI’s solutions and client needs.
- Eliciting requirements and needs from clients to understand their problems and challenges, and identifying features and capabilities needed to provide solutions.
- Providing cyber domain and business analysis support during client engagements, ensuring solutions meet clients’ needs and deliver measurable value.
- Articulating how Prevalent AI’s offerings—including our Security Data Fabric, Knowledge Graph, and Exposure Management—address clients’ needs efficiently.
- Collaborate with Product Development, Product Management and Services teams to support solution architecture and design.
- Facilitate client engagement, including presentations, demos, and workshops, to communicate solutions clearly and confidently.
- Contributing client insight and feedback to strategic direction and product roadmap, working through Client Solutions Directors and the VP.
- Share expertise and practical know‑how with team members, supporting knowledge exchange and continuous improvement within the business.
Skills and Experience
- Demonstrable understanding of cybersecurity challenges faced by organizations, with credibility to engage confidently with clients.
- Proven experience supporting or leading customer engagements, especially in cybersecurity SaaS or product companies, with a focus on delivering measurable outcomes.
- Strong consulting background—working with clients to understand complex requirements and craft practical, effective solutions.
- Experience working effectively with cross‑functional teams, including offshore delivery resources.
- Excellent verbal and written communication skills, capable of delivering technical presentations, demos, and executive summaries.
- Analytical mindset with strong problem‑solving and critical thinking skills, comfortable working with security telemetry and data, interpreting API outputs, and contributing to assessment logic.
- Meticulous attention to detail and a proactive approach to project delivery.
- Self‑motivated, adaptable, and collaborative, with the ability to work independently or as part of a team in a fast‑paced environment.
- Experience supporting the full client lifecycle, from discovery and requirements through solution design and delivery, contributing to solutioning under the direction of Client Solutions Director’s.
- Experience working with offshore delivery teams.
Information Security Responsibilities
- Ensure you are aware and comply with the organization’s information security policies and procedures.
- Ensure no client data is copied or downloaded to PAI system/network.
- Ensure you do not access sensitive data which is not required for you to perform your job responsibilities. If in doubt, please consult with your Lead before proceeding.
- Ensure you attend and comply with all Information Security trainings provided by the PAI InfoSec and People team.
Education
- Flexible, likely to have a Bachelor’s or Master’s degree.
Client Solutions Manager employer: Prevalent AI
Prevalent AI is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration in the rapidly evolving field of cybersecurity. With a strong emphasis on employee growth, we provide ample opportunities for professional development and mentorship, ensuring our team members thrive while driving impactful client solutions. Located in the UK, our culture prioritises client-centricity and technical excellence, making it a rewarding place for those looking to make a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Client Solutions Manager
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Prevalent AI, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Prevalent AI
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Prevalent AI. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Client Solutions Manager
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Prevalent AI insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Prevalent AI that you’re committed to staying ahead in the game.
How to prepare for a job interview at Prevalent AI
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Prevalent AI to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Prevalent AI.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
