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- Tasks: Support daily operations and provide top-notch admin assistance in a busy branch.
- Company: Established equipment and construction support business in Bournemouth.
- Benefits: Stable role, supportive team culture, and no weekend work.
- Other info: Opportunity to thrive in a dynamic, team-focused environment.
- Why this job: Join a friendly team and make a difference in customer satisfaction.
- Qualifications: Experience in admin roles, strong attention to detail, and good communication skills.
The predicted salary is between 25000 - 30000 £ per year.
We’re working with a well-established equipment and construction support business in Bournemouth that is looking to add a Branch Administrator to its friendly and fast-paced team. This is a predominantly administrative role (circa 80–90%), playing a key part in keeping the branch running smoothly. Alongside this, you’ll occasionally check in with customers to ensure they’ve received a high level of service — this is purely relationship-focused, not sales.
Working Hours
Monday to Friday 8:00am – 5:00pm
The Role
As Branch Administrator, you’ll be central to the day-to-day operations of the branch, supporting both internal teams and customers.
- Providing day-to-day administrative support across the branch
- Processing orders and updating internal systems accurately
- Maintaining organised records and handling documentation
- Responding to customer enquiries via phone and email
- Making occasional follow-up calls to customers to check satisfaction levels
- Assisting with scheduling, coordination, and general office duties
- Supporting the wider team with any additional administrative needs
About You
We’re looking for someone dependable, organised, and confident when dealing with customers.
- Previous experience in an administrative or office-based role
- Strong attention to detail and the ability to manage multiple tasks
- A professional and confident telephone manner
- Good working knowledge of Microsoft Office and general systems
- The ability to thrive in a busy, team-focused environment
- A full UK driving licence and access to your own vehicle (due to location)
What’s on Offer
Monday to Friday schedule – no weekends
A stable role within a reputable and established company
Supportive and welcoming team culture
A varied role combining administration and customer interaction
Branch Office Administrator employer: Prevail Recruitment LTD
Contact Detail:
Prevail Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Office Administrator
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves customer interaction, being able to articulate your thoughts clearly and confidently is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks in previous roles. This could be through a portfolio or just by sharing specific stories during your interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Branch Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience and skills that match the Branch Administrator role. We want to see how you can keep things running smoothly, so don’t be shy about showcasing your organisational prowess!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our friendly team. Share specific examples of how you've handled customer enquiries or managed multiple tasks in previous roles.
Show Off Your Attention to Detail: In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Prevail Recruitment LTD
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Branch Administrator role. Familiarise yourself with the key responsibilities like processing orders and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role is all about keeping things running smoothly, be ready to discuss how you stay organised. Prepare examples of how you've managed multiple tasks in previous roles, and maybe even share a few tips on how you keep track of everything. This will highlight your suitability for the fast-paced environment.
✨Practice Your Customer Interaction
As you'll occasionally check in with customers, it's important to showcase your confident telephone manner. Consider doing a mock call with a friend to practice responding to customer enquiries. This will help you feel more at ease during the actual interview when discussing your approach to customer service.
✨Be Ready to Discuss Tech Skills
Make sure you're comfortable talking about your experience with Microsoft Office and any other systems you've used. You might be asked to provide specific examples of how you've used these tools in your previous roles, so brush up on your skills and be prepared to impress!