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- Tasks: Support daily operations, manage records, and ensure customer satisfaction.
- Company: Established equipment and construction support business in Bournemouth.
- Benefits: Stable full-time role with a supportive team and no weekend work.
- Other info: Opportunity for growth in a reputable company with a varied role.
- Why this job: Join a friendly team and make a real impact in a dynamic environment.
- Qualifications: Experience in administration, strong attention to detail, and good communication skills.
The predicted salary is between 27500 - 27500 £ per year.
We’re working with a well-established equipment and construction support business in Bournemouth that is looking to add a Branch Administrator to its friendly and fast-paced team. This is a predominantly administrative role (circa 80–90%), playing a key part in keeping the branch running smoothly. Alongside this, you’ll occasionally check in with customers to ensure they’ve received a high level of service — this is purely relationship-focused, not sales.
Working Hours
Monday to Friday 8:00am – 5:00pm
The Role
As Branch Administrator, you’ll be central to the day-to-day operations of the branch, supporting both internal teams and customers. Your responsibilities will include:
- Providing day-to-day administrative support across the branch
- Processing orders and updating internal systems accurately
- Maintaining organised records and handling documentation
- Responding to customer enquiries via phone and email
- Making occasional follow-up calls to customers to check satisfaction levels
- Assisting with scheduling, coordination, and general office duties
- Supporting the wider team with any additional administrative needs
About You
We’re looking for someone dependable, organised, and confident when dealing with customers. You’ll ideally have:
- Previous experience in an administrative or office-based role
- Strong attention to detail and the ability to manage multiple tasks
- A professional and confident telephone manner
- Good working knowledge of Microsoft Office and general systems
- The ability to thrive in a busy, team-focused environment
- A full UK driving licence and access to your own vehicle (due to location)
What’s on Offer
Full-time, permanent position
Monday to Friday schedule – no weekends
A stable role within a reputable and established company
Supportive and welcoming team culture
A varied role combining administration and customer interaction
Branch Office Administrator in Bournemouth employer: Prevail Recruitment LTD
Contact Detail:
Prevail Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Office Administrator in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Branch Office Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your skills match the job description. Practise common interview questions, especially around customer service and administrative tasks, so you can shine when it counts.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be just what you’re looking for. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Branch Office Administrator in Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience and skills that match the job description. We want to see how you can bring your organisational skills and attention to detail to our team!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Branch Administrator role. Share your passion for customer service and how you thrive in a busy environment, just like ours.
Showcase Your Skills: Don’t forget to mention your proficiency with Microsoft Office and any other relevant systems. We love seeing candidates who are tech-savvy and can handle multiple tasks efficiently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Prevail Recruitment LTD
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Branch Office Administrator role. Familiarise yourself with the key responsibilities like processing orders and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role is all about keeping things running smoothly, be ready to discuss how you stay organised. Prepare examples from your past experience where you successfully managed multiple tasks or maintained accurate records. This will highlight your attention to detail and ability to thrive in a busy environment.
✨Practice Your Customer Interaction
As you'll occasionally check in with customers, it's important to showcase your confident telephone manner. Consider doing mock calls with a friend to practice responding to customer enquiries. This will help you feel more at ease during the actual interview and demonstrate your relationship-focused approach.
✨Be Ready for Teamwork Questions
This role involves supporting a wider team, so expect questions about teamwork. Think of specific instances where you've collaborated effectively with others. Sharing these experiences will show that you can contribute positively to the friendly and fast-paced team culture they’re looking for.