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For Companies At a Glance
- Tasks: Manage customer inquiries and ensure exceptional service in a dynamic retail environment.
- Company: Leading fashion retailer with a supportive start-up culture.
- Benefits: Hybrid working, generous discounts, and flexible hours.
- Why this job: Join a vibrant team and make a difference in customer experiences.
- Qualifications: Organised, self-motivated, and preferably with customer service experience.
- Other info: Great opportunity for personal growth in a fast-paced industry.
The predicted salary is between 28800 - 43200 £ per year.
A leading fashion retailer in Widford, England is seeking a dedicated customer service representative to manage inquiries and ensure top-notch customer care.
Responsibilities include:
- Liaising with the warehouse
- Managing returns
- Using Zendesk
Ideal candidates are highly organized, self-motivated, and possess a positive attitude, preferably with experience in customer service.
This role offers hybrid working, generous discounts, and a supportive start-up culture.
Customer Care Advisor – Hybrid & Flexible Hours employer: Pretty Lavish
Contact Detail:
Pretty Lavish Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Advisor – Hybrid & Flexible Hours
✨Tip Number 1
Get to know the company! Research their values, culture, and products. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about common scenarios you might face as a Customer Care Advisor and how you'd handle them. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Customer Care Advisor – Hybrid & Flexible Hours
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you've handled inquiries and resolved issues, so share specific examples that showcase your skills!
Be Organised and Clear: Keep your application neat and structured. Use bullet points or short paragraphs to make it easy for us to read. A well-organised application reflects your ability to manage tasks effectively, which is key for this role.
Positive Attitude is Key: We love a positive vibe! Make sure your personality shines through in your application. Share why you’re excited about the role and how you can contribute to our supportive culture at StudySmarter.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pretty Lavish
✨Know Your Customer Care Basics
Brush up on your customer service skills and be ready to discuss your previous experiences. Think about specific situations where you turned a negative customer experience into a positive one, as this will show your problem-solving abilities.
✨Familiarise Yourself with Zendesk
Since the role involves using Zendesk, it’s a good idea to get acquainted with the platform if you haven’t used it before. Watch some tutorials or read up on its features so you can confidently discuss how you would use it to manage inquiries.
✨Show Off Your Organisational Skills
Being highly organised is key for this role. Prepare examples of how you’ve managed multiple tasks or priorities in the past. This could be through time management techniques or tools you’ve used to stay on top of your workload.
✨Embrace the Company Culture
Research the fashion retailer's values and culture. Be ready to express why you’re excited about working in a supportive start-up environment and how your positive attitude aligns with their mission. This will help you stand out as a candidate who fits well with their team.
