At a Glance
- Tasks: Lead a vibrant team to enhance customer experience and organise exciting events.
- Company: Pretty Decent Beer Co, a lively taproom in Victoria Park.
- Benefits: Salaried position with free meals, beer, and merchandise during shifts.
- Other info: Flexible hours with opportunities for growth in the craft beer industry.
- Why this job: Join a fun environment where your passion for people and beer shines.
- Qualifications: Experience in customer service and a love for community engagement.
The predicted salary is between 30000 - 40000 £ per year.
Pretty Decent Beer Co in Victoria Park is seeking an Assistant Manager to enhance customer experience in our new taproom. The ideal candidate will lead a dynamic team, ensuring top-notch service and cleanliness while driving community engagement through events.
This salaried role requires 30-40 hours per week, offering training on beer knowledge, free meals during shifts, and complimentary beer and merchandise. If you're passionate about people and beer, we want to hear from you!
Taproom Team Lead: Customer Experience & Events in London employer: Pretty Decent Beer Co
Pretty Decent Beer Co is an exceptional employer located in the vibrant Victoria Park, offering a unique opportunity for those passionate about customer experience and community engagement. With a strong focus on employee growth, we provide comprehensive training on beer knowledge, free meals during shifts, and complimentary beer and merchandise, all within a supportive and dynamic work culture that values teamwork and creativity. Join us to be part of a fun and rewarding environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Taproom Team Lead: Customer Experience & Events in London
✨Tip Number 1
Get to know the company! Research Pretty Decent Beer Co and their taproom vibe. Understanding their values and community engagement will help you connect during interviews.
✨Tip Number 2
Show off your passion for customer experience! Share specific examples of how you've enhanced customer interactions in past roles. We love hearing about your unique approach to making people feel welcome.
✨Tip Number 3
Network like a pro! Attend local events or beer tastings to meet folks in the industry. Building relationships can lead to insider info about job openings and give you a leg up on the competition.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to be part of our team.
We think you need these skills to ace Taproom Team Lead: Customer Experience & Events in London
Some tips for your application 🫡
Show Your Passion for People and Beer:When writing your application, let your love for customer service and beer shine through. Share any relevant experiences that highlight your enthusiasm for creating memorable moments for customers.
Highlight Your Leadership Skills:As a Taproom Team Lead, you'll be guiding a team. Make sure to mention any past leadership roles or experiences where you successfully managed a team, ensuring everyone was engaged and motivated.
Be Specific About Your Experience:Use concrete examples in your application to demonstrate how you've enhanced customer experiences in previous roles. This could include events you've organised or initiatives you've led that improved service quality.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Pretty Decent Beer Co!
How to prepare for a job interview at Pretty Decent Beer Co
✨Know Your Beer
Since the role involves enhancing customer experience in a taproom, it's crucial to brush up on your beer knowledge. Familiarise yourself with different types of beers, brewing processes, and the local craft beer scene. This will not only impress your interviewers but also show your passion for the industry.
✨Showcase Your Leadership Skills
As a potential team lead, you’ll need to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you successfully led a group, resolved conflicts, or improved team performance. This will highlight your suitability for the role.
✨Engagement is Key
Community engagement is a big part of this role. Think of creative event ideas that could attract customers to the taproom and enhance their experience. Be ready to discuss these ideas during your interview to show your proactive approach and enthusiasm for building community connections.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and future events. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
