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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional customer service and smooth daily operations.
- Company: Join Pret, a fast-growing company known for delicious food and organic coffee.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, and free medical cover.
- Why this job: Be part of a supportive team where you can grow and make a real impact.
- Qualifications: Experience in retail or hospitality with strong leadership skills.
- Other info: Diverse environment with opportunities for professional development and community impact.
The predicted salary is between 30000 - 42000 £ per year.
Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.
What we’re looking for
As an Assistant Manager at Pret a Manger, you’ll support the General Manager in overseeing daily store operations to ensure everything runs smoothly. You’ll help lead and motivate the team to deliver outstanding customer service and consistently high-quality food, while fostering a positive and inclusive work environment built on teamwork and camaraderie. By leading from the front, you’ll ensure exceptional customer experiences and resolve any issues promptly. You’ll assist in training and developing team members, helping them grow professionally within Pret. Working closely with both front-of-house and back-of-house teams, you’ll contribute to efficient service, uphold health and safety standards, and support stock control through stock ordering, stock takes, and waste reduction.
Leaders, inspirers, and drivers of their teams, our Managers are our in-shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret – keeping standards and spirits high, and our teams and customers happy. When the shop gets busy, so do they; it’s what makes them, them - whether it’s rolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets. A people person without a doubt, with a passion for helping their shop, and the people in it grow.
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- Experience: You’ve got experience in retail or hospitality, and you know how to lead a team, drive profit, and deliver great customer experiences—all while keeping energy and standards high.
We offer
- 15% quarterly bonus
- 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you’re with us.
- Free private medical cover, with the option to add family or partner at an additional cost
- 4% of your pension contribution matched by Pret, rises to 5% after 5 years
- Life assurance at 3x annual salary
- Loyalty award for 5, 10, 15, 20 years’ service
- Flexible Benefits Platform packed with lifestyle discounts
- Season ticket loans
- Healthcare cash plan
- Financial wellbeing provisions
- Free mortgage services
- Sabbatical after 3 years
- Opportunities to support our charity, The Pret Foundation
- Comfy free shoes to wear on shift
We also offer
- Individual ways to grow: We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging: Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety: Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose: We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages. First stage virtual interview on Teams (60min); Second stage shop experience in person (60min). Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Assistant Manager (Front of House) - Stansted Airport-Full Time employer: Pret
Contact Detail:
Pret Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Front of House) - Stansted Airport-Full Time
✨Tip Number 1
Get to know Pret! Familiarise yourself with our values and what makes us tick. When you walk into that interview, show your passion for exceptional customer service and how you can contribute to our happy teams and happy customers.
✨Tip Number 2
Practice makes perfect! Before your virtual interview, run through common questions and think about how your experience aligns with the role. We want to hear about your leadership style and how you motivate your team to deliver amazing standards.
✨Tip Number 3
Be yourself! We’re looking for genuine warmth and authenticity. Share your unique experiences and how they’ve shaped you as a people person. Remember, it’s all about spreading joy and making connections!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Assistant Manager (Front of House) - Stansted Airport-Full Time
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in retail or hospitality. Show us how your skills align with what we’re looking for in an Assistant Manager at Pret!
Show Your Enthusiasm: Express your excitement about joining our team! Mention why you love Pret and how you can contribute to our mission of spreading joy and delivering amazing customer experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so we can start the conversation about your future with Pret!
How to prepare for a job interview at Pret
✨Know Your Pret
Before your interview, dive into what makes Pret special. Familiarise yourself with their values, mission, and the kind of customer experience they aim to provide. This will help you connect your answers to their ethos and show that you're genuinely interested in being part of the team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated and developed team members. Highlight how you’ve handled challenges and maintained high standards, as this will resonate well with what they're looking for.
✨Emphasise Customer Service
Pret prides itself on exceptional customer service. Be ready to discuss specific instances where you've gone above and beyond for customers. Think about how you can bring joy to the customer experience, as small acts of kindness are key to Pret's culture.
✨Prepare for the Shop Experience
The second stage of the interview involves a shop experience. Be ready to demonstrate your ability to work under pressure and interact with customers. Practice your communication skills and think about how you can contribute to a positive team environment while maintaining efficiency.
