At a Glance
- Tasks: Bring joy to customers while preparing delicious food and drinks.
- Company: Join Pret, a vibrant team making a difference in over 750 shops worldwide.
- Benefits: Enjoy competitive pay, free food, flexible hours, and great perks.
- Why this job: Be part of a fast-paced environment with real opportunities for growth.
- Qualifications: No experience needed; just bring your passion and kindness!
- Other info: Diversity is celebrated here; everyone is welcome at Pret.
The predicted salary is between 24000 - 36000 £ per year.
Team Member Night Shift (Full Time-35 hours per week) Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams started on the shop floor.
What we’re looking for
We’re looking for passionate team players to bring joy to our customers every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams!
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- No experience needed: come and learn to deliver outstanding customer service with best-in-class training.
We offer
- Hourly rate is £ (inclusive of mystery shopper bonus)
- After initial training, earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro-rata if you’re part-time)
- Pension scheme
- Healthcare cash plan
- Free food and drink while you’re working
- Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years’ service
- Regular rewards and recognition for amazing standards
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more
- Flexible working hours
- Comfy free shoes to wear on shift
We also offer
- Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety - Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose - We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages. Initial phone screening and 60-minute shop-based interview with the General Manager and the team. Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Team Member - London in Luton employer: Pret
Contact Detail:
Pret Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - London in Luton
✨Tip Number 1
Get to know Pret! Familiarise yourself with our values and what we stand for. When you walk into that interview, show us you’re not just another candidate but someone who genuinely connects with our mission of spreading joy and doing the right thing.
✨Tip Number 2
Practice your people skills! As a Team Member, you'll be the face of Pret, so think about how you can bring warmth and kindness to every interaction. Maybe even rehearse some small acts of kindness you could share during your interview!
✨Tip Number 3
Be ready for a fast-paced environment! We love team players who thrive under pressure. Think of examples from your past experiences where you’ve handled busy situations well, and be prepared to share those stories with us.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team. Don’t forget to follow up after applying – a little enthusiasm goes a long way!
We think you need these skills to ace Team Member - London in Luton
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and your unique qualities.
Tailor Your Application: Make sure to customise your application to reflect how you fit into our team at Pret. Highlight any experiences or skills that align with our values of kindness, honesty, and generosity.
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and get to the point – we appreciate brevity and clarity in your responses!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at Pret
✨Show Your Passion
Make sure to express your genuine enthusiasm for the role and Pret's mission. Talk about why you love food, coffee, and customer service. This will help you connect with the interviewers and show that you're a great fit for their team.
✨Prepare for the Shop-Based Interview
Since the interview includes a shop-based component, think about how you would interact with customers in a busy environment. Practise scenarios where you might need to handle customer requests or work as part of a team. This will demonstrate your readiness for the fast-paced nature of the job.
✨Emphasise Kindness and Teamwork
Pret values kindness and teamwork, so be ready to share examples of how you've worked well with others and spread joy in previous roles. Highlight any experiences where you’ve gone above and beyond to help a colleague or customer.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about opportunities for growth, training, or the team culture. This shows that you’re genuinely interested in being part of Pret and eager to learn more about your potential future there.