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- Tasks: Lead front of house operations and ensure customer satisfaction at Luton Airport.
- Company: Join the vibrant team at Pret a Manger, known for fresh food and great service.
- Benefits: Enjoy competitive pay, free meals, private healthcare, and 33 days holiday.
- Why this job: Kickstart your career with outstanding training and growth opportunities in a fun environment.
- Qualifications: Previous retail management experience and a passion for food and customer service.
- Other info: Be part of a company that values sustainability and community impact.
The predicted salary is between 28600 - 33500 £ per year.
Join Our Team as a Front Of House Assistant Manager at Pret a Manger! We are looking for enthusiastic Front of house Assistant Managers who will guarantee the smooth running of the front of house operations and our wonderful customers’ and teams’ happiness!
Our Assistant Managers support the General Manager in upholding exceptional standards, boosting sales, and ensuring the delivery of delightful products to our customers daily. Additionally, you will have the opportunity to gain valuable skills and knowledge through our Training Academy, paving the way for advancement and future opportunities.
Key responsibilities:- Support the General Manager in overseeing daily operations to ensure smooth functioning of the store.
- Assist in leading and motivating the team to uphold Pret's high standards of customer service and food quality.
- Help maintain a positive and inclusive work environment by fostering teamwork and camaraderie among team members.
- Lead by example in delivering exceptional customer experiences and resolving any customer concerns or issues promptly.
- Assist in training and developing team members to enhance their skills and capabilities, contributing to their professional growth within the company.
- Collaborate with back-of-house teams, to optimize efficiency and productivity in serving customers.
- Uphold health and safety standards, ensuring compliance with all relevant regulations and procedures to maintain a safe working environment for both team members and customers.
- Assist in inventory management and stock control activities, including stock ordering, stock takes, and minimizing wastage.
If you have previous retail management experience and a passion for food and customer service, apply now!
Pret Behaviours:- Passion
- Clear Communication
- Team Working
- Great Execution
- Open to Change
- Business Sense
- Realising Potential
- One Pret
- Thoughtful Leadership
- £33,645 - £37,955*
- 15% quarterly bonus
- Free meals while you’re working
- Club Pret Membership, with 50% off food and 5 free drinks a day.
- Private Healthcare
- 33 days of holidays
- Your Pret Benefits – employee discount program (Retails, Food, restaurants, Gym, etc)
- Free shoes
- Rewards for being outstanding.
- Pension scheme
- Length of service reward.
- Legendary Pret parties
- And more…
You want career Growth? Outstanding training and development (our CEO, Pano, joined Pret as an Assistant Manager 20 years ago and there are so many more stories of amazing careers at Pret). Grow with us and earn professional qualifications: we offer Apprenticeships Level 4 and beyond. Use of our internal ‘Opportunity Network’ to see all of our available Pret jobs both within our shops and at our Support Centre, 75B.
Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we are dedicated to delighting our customers every day. Our food is handmade in our shop kitchens throughout the day and anything we don’t sell goes to charity. Our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It’s (partly) what we think makes Pret special.
If you’re ready to take the next step in your career and lead a passionate team dedicated to providing exceptional service, we’d love to hear from you! Apply now to join the Pret a Manger family and make a difference in the lives of our customers and team members alike.
As this role is based in an airport, all successful applicants will need to apply for an airport security pass (Pret A Manger will pay for this). As part of the process, you must be able to provide 5 years of references – these can be:
- Employment Reference
- Self-Employed Reference
- Unemployment Reference (Job Centre or Benefits Offices)
- School/Education Reference
- Agency Reference
*All pay rates quoted are based on London and other expensive cities. Pay rates vary across the UK.
Assistant Manager (Front of House) - Luton Airport-Full Time employer: Pret
Contact Detail:
Pret Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (Front of House) - Luton Airport-Full Time
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret a Manger's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of Assistant Manager and be ready to share specific examples of your leadership skills.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, especially in a customer-focused role like this one. Show them you’re ready to lead by example!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Assistant Manager (Front of House) - Luton Airport-Full Time
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for food and customer service shine through! We want to see that you genuinely care about creating delightful experiences for our customers.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in retail management. We love seeing how your skills align with our values and the role of Assistant Manager!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clear communication, so make sure your key achievements and experiences are easy to spot!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you!
How to prepare for a job interview at Pret
✨Know Your Stuff
Before the interview, make sure you know all about Pret a Manger and its values. Familiarise yourself with their commitment to quality and sustainability, as well as their customer service standards. This will show your enthusiasm and that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team, so be ready to share examples of how you've motivated and developed others in previous roles. Think of specific situations where you resolved conflicts or improved team performance, as this will highlight your ability to foster a positive work environment.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with a difficult customer or managing stock levels. Practise your responses to these scenarios, focusing on your problem-solving skills and how you would uphold Pret's high standards.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team culture, training opportunities, or how success is measured in the role. It shows you're engaged and thinking about how you can contribute to the team.
