At a Glance
- Tasks: Be the friendly face of Pret, preparing delicious food and serving customers with a smile.
- Company: Join Pret, a vibrant company known for its tasty food and organic coffee across 750+ shops.
- Benefits: Enjoy competitive pay, free food, flexible hours, and amazing discounts.
- Other info: Opportunities for professional growth and a supportive, diverse community.
- Why this job: Grow your skills in a fun, fast-paced environment while making a positive impact.
- Qualifications: Bring your authentic self; no experience needed, just a passion for great service.
Overview
Pret is a proud maker of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. This role is located at Unit 450, Pingle Drive, Bicester OX26 6WD GBR. Pret is where passionate, hardworking, wonderful people find the confidence and skills they need to grow and choose their unique paths. The proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams started on the shop floor.
Responsibilities
As a Team Member, you’ll be the smiling face of our shop floor and responsible for preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers and teams.
Qualifications
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of the Pret experience.
- No experience needed: come and learn to deliver outstanding customer service with best-in-class training.
Benefits
- Hourly rate is £ (inclusive of mystery shopper bonus)
- After initial training, earn an extra £5 per hour for shifts started between 3-5am
- 28 days annual leave (pro-rata if part-time)
- Free food and drink while you’re working
- Club Pret Membership with 50% off food and up to 5 free Barista-made drinks a day
- Loyalty awards after 5, 10, 15, 20 years of service
- Regular rewards and recognition for high standards
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more
- Flexible working hours
- Comfy free shoes to wear on shift
Additional opportunities
- Individual growth: opportunities for learning, including fully funded professional qualifications (apprenticeships Level 3) and internal transfer opportunities.
- Diversity and belonging: Everyone is welcome, and valued for who you are.
- Pace and variety: Fast-paced with a lot of variety to build diverse skills.
- Community and purpose: Contribute to The Pret Foundation and positive community impact.
Our values
- Happy Teams
- Happy Customers
- Amazing Standards Every Day
- Doing The Right Thing
Interview process
Initial phone screening and a 60-minute shop-based interview with the General Manager and team. We encourage applications from diverse backgrounds. Please let our recruitment team know if you need adjustments or support during the recruitment process.
Team Member - London in Harwell employer: Pret
At Pret, we pride ourselves on being an exceptional employer, offering our Front House Leaders not just a job, but a vibrant career path filled with opportunities for personal and professional growth. With a strong focus on community, diversity, and employee well-being, we provide a supportive work culture where every team member is valued and encouraged to thrive. Enjoy competitive pay, flexible hours, and unique benefits like free food and drink while working, alongside the chance to make a real difference through our charitable initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - London in Harwell
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pret. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Pret
Don't be shy about reaching out to Pret directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Member - London in Harwell
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pret and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Pret
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
