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- Tasks: Lead a team to deliver exceptional customer service and maintain high standards.
- Company: Join Pret, a beloved fast-casual restaurant chain known for fresh ingredients and sustainability.
- Benefits: Enjoy flexible shifts, free meals, 50% off food, and career growth opportunities.
- Why this job: Be part of a fun, fast-paced environment while making customers happy every day.
- Qualifications: Previous supervisory experience and a passion for food and customer service are essential.
- Other info: Opportunities for professional qualifications and internal promotions available.
The predicted salary is between 24000 - 36000 £ per year.
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Front of House Leader – University of Warwick – Full Time, Coventry
Client: Pret
Location: Coventry, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Reference: 420cf883efd2
Job Views: 6
Posted: 25.08.2025
Expiry Date: 09.10.2025
Job Description:
Join Our Team as a Front Of House Leader at Pret, Rootes Building, University of Warwick, Coventry CV4 7AL GBR!
Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount? If so, we want you on our team! We are seeking enthusiastic leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops.
Overview
As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You\’ll be the eyes and ears for front-of-house operations, ensuring everything runs seamlessly. But that\’s not all – at Pret, we invest in your growth! You\’ll gain valuable skills and knowledge through our Training Academy, opening doors to future management opportunities. Join us in shaping the culinary experience and making every bite delightful for our customers!
We have the following positions available right now:
- Full-time– Shifts are spread over 5 days from Monday to Sunday. You must be available from 5:00am to 10:00pm
Key Responsibilities:
- Lead the team by example, showing genuine care for our customers\’ happiness.
- Drive high standards every time, whether that’s through the quality of a coffee or the appearance of a sandwich.
- Create personalized experiences that connect with each customer on a personal level.
- Be the friendly face of Pret, inspiring your team to do the same.
- Delight customers by providing helpful answers to their questions and staying updated on our delicious offerings and exciting promotions.
- Treat every colleague and customer with warmth, kindness, and respect, making Pret a welcoming place for all.
If you have previous supervisory experience and a passion for food and customer service, apply now!
We offer:
- £ to £ per hour (Inclusive of weekly mystery shopper bonus of £ per hour)*
- Flexible Shifts
- Free meals while you’re working
- Club Pret Membership, with 50% off food and 5 free drinks a day.
- Earn an extra £5 when you start to work between 3am and 5am **
- Virtual GP
- Free shoes
- Length of service reward.
You want career Growth?
- Outstanding training and development (Over 85% of our managers have been internally promoted with many joining as a Team Member).
- Grow with us and earn professional qualifications: we offer Apprenticeships Level 3
- Use of our internal ‘Opportunity Network’ to see all of our available Pret jobs both within our shops and at our Support Centre, 75B.
About Us:
Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we\’re dedicated to delighting our customers every day. Our food is handmade in our shop kitchens throughout the day, and anything we don\’t sell goes to charity. Our coffee is 100% organic (and always will be), and our Coffee Fund supports the next generation of farmers. It\’s (partly) what we think makes Pret special.
If you thrive in a fast-paced environment, love working and having fun in a team, love an early morning, and have a passion for serving delicious food and drinks, we want to hear from you!
For more information about the role, benefits, and values, please visit our website.
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Front of House Leader - University of Warwick - Full Time employer: Pret
Contact Detail:
Pret Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Leader - University of Warwick - Full Time
✨Tip Number 1
Familiarise yourself with Pret's values and mission. Understanding their commitment to quality, sustainability, and customer experience will help you align your answers during the interview and demonstrate that you're a great fit for their team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in the past. Think about specific situations where you motivated others or improved service standards, as this role heavily focuses on coaching and teamwork.
✨Tip Number 3
Be ready to discuss your passion for food and customer service. Pret values employees who genuinely care about providing exceptional experiences, so share any relevant experiences that highlight your enthusiasm for the industry.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your interest in growth opportunities within Pret. Inquire about their Training Academy and how they support career development, showing that you're eager to advance within the company.
We think you need these skills to ace Front of House Leader - University of Warwick - Full Time
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Front of House Leader position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous supervisory experience, customer service skills, and any relevant training. Use bullet points for clarity and focus on achievements that demonstrate your leadership abilities.
Write a Personalised Cover Letter: In your cover letter, express your passion for customer service and teamwork. Mention specific examples of how you've led teams or improved customer experiences in the past. Make sure to convey why you want to work at Pret and how you can contribute to their values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at Pret
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer experiences. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Front of House Leader, you'll need to lead by example. Be prepared to discuss your previous supervisory experience and how you've successfully motivated and coached a team in a fast-paced environment.
✨Know the Brand Inside Out
Familiarise yourself with Pret's values, menu offerings, and commitment to sustainability. Showing that you understand what makes Pret special will demonstrate your genuine interest in the role and the company.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Think of scenarios where you had to resolve conflicts or improve team performance, and be ready to share those stories.
