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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain high standards.
- Company: Join Pret a Manger, a beloved fast-casual restaurant chain focused on quality and sustainability.
- Benefits: Enjoy flexible shifts, free meals, and a Club Pret Membership with discounts.
- Why this job: Shape culinary experiences while gaining valuable skills and growth opportunities in a supportive environment.
- Qualifications: Previous supervisory experience and a passion for food and customer service are essential.
- Other info: Over 85% of our managers started as Team Members; career growth is a priority!
The predicted salary is between 24000 - 36000 £ per year.
Join Our Team as a Front Of House Leader at Pret a Manger!
Are you passionate aboutproviding exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount? If so, we want you on our team! We are seeking enthusiastic Leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops.
Overview
As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You\’ll be the eyes and ears for front-of-house operations, ensuring everything runs seamlessly. But that\’s not all – at Pret, we invest in your growth! You\’ll gain valuable skills and knowledge through our Training Academy, opening doors to future management opportunities. Join us in shaping the culinary experience and making every bite delightful for our customers!
Key Responsibilities:
If you have previous supervisory experience and a passion for food and customer service, apply now!
We offer:
You want career Growth?
About Us:
Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we\’re dedicated to delighting our customers every day. our food is handmade in our shop kitchens throughout the day and anything we don\’t sell, goes to charity. Our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It\’s (partly) what we think makes Pret special.
If you thrive in a fast-paced environment, love working and having fun in a team, love an early morning and have a passion for serving delicious food and drinks, we want to hear from you!
If You want to know more about the role, benefits and Values please visit
*After initial training
**Terms and conditions apply
Front of House Leader - London employer: Pret
Contact Detail:
Pret Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Leader - London
✨Tip Number 1
Familiarise yourself with Pret a Manger's values and mission. Understanding their commitment to quality, sustainability, and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in the past. Think about specific situations where you motivated others or improved service standards, as these will resonate well with the hiring team.
✨Tip Number 3
Research common customer service scenarios that might arise in a fast-paced environment like Pret. Being able to discuss how you would handle various situations can demonstrate your readiness for the role.
✨Tip Number 4
Engage with Pret a Manger on social media or visit their shops to get a feel for their culture and customer interactions. This will not only give you insights but also show your genuine interest in the company during your application process.
We think you need these skills to ace Front of House Leader - London
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Front of House Leader position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and leadership. Use specific examples from your past experiences to demonstrate how you can contribute to Pret a Manger's commitment to exceptional customer experiences.
Highlight Relevant Experience: In your CV, emphasise any supervisory or leadership roles you've held, particularly in fast-paced environments. Showcase your ability to train and motivate teams, as well as your dedication to maintaining high standards.
Show Enthusiasm: Convey your enthusiasm for the role and the company in both your CV and cover letter. Mention your passion for food and customer service, and how you resonate with Pret a Manger's values and mission.
How to prepare for a job interview at Pret
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer experiences. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
Prepare to discuss your previous supervisory experience and how you've successfully led a team. Highlight instances where you coached or trained colleagues, showcasing your ability to inspire and motivate others.
✨Know the Brand Inside Out
Familiarise yourself with Pret a Manger's values, menu offerings, and commitment to sustainability. Being knowledgeable about the brand will show your genuine interest and help you connect with the interviewers.
✨Emphasise Teamwork and Collaboration
Since teamwork is crucial in this role, be ready to talk about how you work well with others. Share examples of how you've contributed to a positive team environment and supported your colleagues in achieving common goals.
