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- Tasks: Lead and inspire the team to deliver exceptional customer service and maintain high standards.
- Company: Join Pret, a beloved fast-casual restaurant chain known for fresh ingredients and outstanding experiences.
- Benefits: Enjoy flexible shifts, free meals, 50% off food, and opportunities for career growth.
- Why this job: Be part of a fun, fast-paced environment where your leadership makes a real impact on customers' experiences.
- Qualifications: Previous supervisory experience and a passion for food and customer service are essential.
- Other info: Opportunities for professional qualifications and internal promotions await you!
The predicted salary is between 28800 - 43200 £ per year.
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Front of House Leader – Bath, Southgate Centre – Full Time, Bath
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Client:
Pret
Location:
Bath, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
bc9f44802c41
Job Views:
6
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Join Our Team as a Front Of House Leader at Pret, Unit S015 Southgate Centre, Bath BA1 1AP GBR!
Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount? If so, we want you on our team! We are seeking enthusiastic Leaders who will play a pivotal role in ensuring that our customers have the best experience in our shops.
Overview
As a Leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, as you take ownership to guarantee the success of our stores alongside our Managers. You\’ll be the eyes and ears for front-of-house operations, ensuring everything runs seamlessly. But that\’s not all – at Pret, we invest in your growth! You\’ll gain valuable skills and knowledge through our Training Academy, opening doors to future management opportunities. Join us in shaping the culinary experience and making every bite delightful for our customers!
We have the following positions available right now:
Full-time – Shifts are spread over 5 days from Monday to Sunday. You must be available from 5am to 8pm
Key Responsibilities:
- Lead the team by example, showing genuine care for our customers\’ happiness.
- Drive high standards every time, whether that’s through the quality of a coffee or the appearance of a sandwich.
- Create personalized experiences that connect with each customer on a personal level.
- Be the friendly face of Pret, inspiring your team to do the same.
- Delight customers by providing helpful answers to their questions and staying updated on our delicious offerings and exciting promotions.
- Treat every colleague and customer with warmth, kindness, and respect, making Pret a welcoming place for all.
If you have previous supervisory experience and a passion for food and customer service, apply now!
We offer:
- £ to £ per hour (Inclusive of weekly mystery shopper bonus of £ per hour)*
- Flexible Shifts
- Free meals while you’re working
- Club Pret Membership, with 50% off food and 5 free drinks a day.
- Earn an extra £5 when you start to work between 3am and 5am **
- Virtual GP
- Free shoes
- Length of service reward.
You want career growth?
- Outstanding training and development (Over 85% of our managers have been internally promoted with many joining as a Team Member).
- Grow with us and earn professional qualifications: we offer Apprenticeships Level 3
- Use our internal ‘Opportunity Network’ to see all of our available Pret jobs both within our shops and at our Support Centre, 75B.
About Us:
Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we\’re dedicated to delighting our customers every day. Our food is handmade in our shop kitchens throughout the day, and anything we don\’t sell goes to charity. Our coffee is 100% organic (and always will be), and our Coffee Fund supports the next generation of farmers. It\’s partly what makes Pret special.
If you thrive in a fast-paced environment, love working and having fun in a team, enjoy early mornings, and have a passion for serving delicious food and drinks, we want to hear from you!
For more details about the role, benefits, and values, please visit our website.
*After initial training
**Terms and conditions apply
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Front of House Leader - Bath, Southgate Centre - Full Time employer: Pret
Contact Detail:
Pret Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Leader - Bath, Southgate Centre - Full Time
✨Tip Number 1
Familiarise yourself with Pret's values and mission. Understanding their commitment to quality, sustainability, and customer experience will help you align your answers during the interview and demonstrate that you're a great fit for the team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team in the past. Think about specific situations where you motivated others or improved service standards, as this will resonate well with the role of Front of House Leader.
✨Tip Number 3
Be ready to discuss your passion for food and customer service. Pret values employees who genuinely care about providing exceptional experiences, so share any relevant experiences that highlight your enthusiasm and dedication to customer satisfaction.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your interest in growth opportunities within Pret. Inquire about their Training Academy and how they support career advancement, showing that you're eager to develop your skills and contribute to the team.
We think you need these skills to ace Front of House Leader - Bath, Southgate Centre - Full Time
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Front of House Leader position. Understand the key responsibilities and required skills, such as leadership, customer service, and teamwork.
Tailor Your CV: Customise your CV to highlight relevant experience in supervisory roles and customer service. Use specific examples that demonstrate your ability to lead a team and provide exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for food and customer service. Mention why you want to work at Pret and how your values align with theirs. Be sure to include any relevant achievements or experiences that showcase your leadership skills.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Pret
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer experiences. Share specific examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Front of House Leader, you'll need to lead by example. Be prepared to discuss your previous supervisory experience and how you've successfully motivated and coached a team in a fast-paced environment.
✨Know the Brand Inside Out
Familiarise yourself with Pret's values, menu offerings, and commitment to sustainability. Showing that you understand what makes Pret special will demonstrate your genuine interest in the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with difficult customers or managing a busy shift. Think through your responses in advance to showcase your problem-solving skills and ability to stay calm under pressure.
