At a Glance
- Tasks: Bring joy to customers by preparing delicious food and serving exceptional coffee.
- Company: Join Pret, a vibrant company with over 750 shops worldwide.
- Benefits: Enjoy free food, flexible hours, and competitive pay with great perks.
- Why this job: Be part of a passionate team making a real difference in people's days.
- Qualifications: No experience needed; just bring your authentic self and a passion for service.
- Other info: Opportunities for growth, training, and a supportive community await you.
The predicted salary is between 13 - 16 £ per hour.
Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!
Growing Good Things
Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.
What we’re looking for
We’re looking for passionate team players to bring joy to our customers every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams!
About you
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- No experience needed: come and learn to deliver outstanding customer service with best-in-class training.
We offer
- Hourly rate is £ (inclusive of mystery shopper bonus)
- After initial training, earn an extra £5 per hour for any shift started between 3-5am
- 28 days annual leave (pro-rata if you’re part-time)
- Pension scheme
- Healthcare cash plan
- Free food and drink while you’re working
- Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years’ service
- Regular rewards and recognition for amazing standards
- Access marketplace discounts on shopping, travel, fitness, dining, tech and more
- Flexible working hours, means you have the time to do what’s important to you
- Comfy free shoes to wear on shift
We also offer
- Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.
- Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety - Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!
- Community and purpose - We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
Our values
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
The interview journey
Every interview process at Pret begins with the same two stages. Initial phone screening and 60-minute shop-based interview with the General Manager and the team. Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.
Team Member - London in Edinburgh employer: Pret
Contact Detail:
Pret Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - London in Edinburgh
✨Tip Number 1
Get to know Pret! Familiarise yourself with our values and what we stand for. When you walk into that interview, show us you’re not just another candidate but someone who genuinely connects with our mission of spreading joy and doing the right thing.
✨Tip Number 2
Practice your people skills! As a Team Member, you'll be the face of Pret, so think about how you can bring warmth and kindness to every interaction. Maybe even rehearse some scenarios with friends to get comfortable with delivering exceptional customer service.
✨Tip Number 3
Be ready to share your passion! During the interview, let us know why you love food, coffee, or simply making someone's day better. Your enthusiasm can really set you apart from the crowd and show us you’re a perfect fit for our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our amazing team at Pret!
We think you need these skills to ace Team Member - London in Edinburgh
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and your unique qualities.
Tailor Your Application: Make sure to customise your application to reflect how you align with our values at Pret. Highlight any experiences or skills that demonstrate your kindness, honesty, and generosity – we love those traits!
Keep It Simple: While we appreciate creativity, keep your application clear and concise. Use straightforward language and focus on what makes you a great fit for the Team Member role. Remember, we’re looking for genuine warmth!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can’t wait to read it!
How to prepare for a job interview at Pret
✨Show Your Passion
Make sure to express your genuine enthusiasm for the role and the company. Pret values passion for exceptional customer service, so share any experiences that highlight your love for making customers happy.
✨Be Yourself
Pret is all about authenticity, so don’t be afraid to bring your true self to the interview. Show kindness and honesty in your responses, and let your personality shine through.
✨Prepare for the Shop-Based Interview
Since the interview includes a shop-based component, think about how you would interact with customers and handle various situations on the shop floor. Practise scenarios where you can demonstrate your ability to spread joy and provide excellent service.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewers about their team culture, growth opportunities, and what makes Pret special. This shows your interest in the role and helps you understand if it’s the right fit for you.